Printers and Scanners

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A printer is a peripheral which makes a persistent human readable representation of graphics or text on paper or similar physical media. Traditional printers are being used more for special purposes, like printing photographs or artwork, and are no longer a must-have peripheral; 3D printing has become an area of intense interest, allowing the creation of physical objects. An image scanner is a device that optically scans images, printed text, handwriting, or an object, and converts it to a digital image. Hand-held scanners, where the device is moved by hand, have evolved from text scanning "wands" to 3D scanners used for industrial design, reverse engineering, test and measurement, orthotics, gaming and other applications.

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customer application requires okidata ml320/turbo driver not the 9 pin esc class driver. When I download and try to install from windows update the install fails with "unable to install usermode type 3 x64 driver. Work around/Fix?
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Epson 9800 prints ok when running diagnostic, but when sending job to machine, error that out of paper (paper is loaded)

where do I start with this
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Hp designjet T2500 stacker full error no paper is loaded for this error i have recently changed the ink carriage and ink tube supply which is how the errors came about
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On IBM AIX 5L system. I have a LAN Matrix printer,  If the power goes off to the printer,  and then returns, when a job is sent to the printer, it Immediately shows a stat us of "DEV_WAIT". I have disabled the printer/queue and enabled it. It stays in that state.  I can go to a windows machine and send a test print to the printer and it works fine.
I restarted the IBM  without clearing the print queue, and the device/queue was in a "DEV_WAIT" status.
If I "CANCEL" all print jobs to the queue and restart the IBM, it will start working normally. I think the file /var/spool/lpd/stat/s.prth.lp7 has something to do with it
the printer is lp7  the queue is prth.  There has to be a way to force the IBM to restart the print queue without deleting all pending print jobs.  I know it has something to do with the status file in the var->spool->lpd->stat folder.
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I am running a 2016 RDS, deploying IBM Client Access Solutions, for the console application. We use remoteapp to deploy this as an RDP shortcut, but that is most likely irrelevant, because I can duplicate the problem logged in as an Administrator to a full desktop session. When I use the program, I can go into Printer Setup on the File menu, and it lists printers. I want it to print to my Windows Default printer on the client computer. I currently have a small number of GPO's set, but I don't think the issue lies there, because I don't have the problem on a 2012R2 server setup identically in the same OU.I think the issue is the software looking at the wrong registry key... but IBM doesn't seem to be that concerned with my opinion on how they design core products... so I'm going to assume I cannot solve it like that. The next option would be to write a script on the RDS that duplicates the correct registry into the legacy location key and runs at login. In case it makes a difference, the printer that the IBM software sees is either the XPS printer or the Microsoft Print to PDF printer. We have this problem on Windows 10 x64 and Windows 7 x64 clients- there was never a deployment of any OS's at our firm in between. Since the problem appears to be the IBM software, I am working on an upgrade, but it will take time to set it up and test it properly. I tried the script approach but it did not work- Here's the script I attempted to use:

$key = 

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Trying to print multiple copies of one page pdf to our copier and no matter how many copies i print it only prints 1 copy.
This printer is installed through our server \\server. I dont want to add this printer directly.

Things I tried:

- Other application like word printing multiple copies - Works
- Uninstalled Adobe reader DC and resinstalled - Same issue
- Deleted this printer and readded this printer from \\server
- While troubleshooting I placed the Print queue small window on the side and watched, as I click print, it only shows Copies Column - 1  
- Checked other users in the office with same windows 10 os and same printer installed through the server - no issues printing pdfs multiple copies

What could be causing this issue, for Adobe Reader DC to only print 1 copy even though I am selecting multiple copies  ?
What else can I try ?

Thanks
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We have a weird issue occurring and wanted to know if anyone else has experienced something like this. One of our users is printing a 400 page Bluebeam PDF document to our Ricoh MP C3300. He is printing doubled sided.The thing is it will randomly print about 20 pages upside down in no kind of order (He's printed it 6 times already). I have updated the driver to a universal PCL6 driver to see if it corrected it, and it did not. Does anyone know what could be causing this?
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When printing from Dynamics Great Plains 2018 end users experience an issue when printing to a SAVIN MP 5055 copier when posting to financial ledgers.
The jobs seem to get stuck in the print queue and throw an unspecified "Error Printing - Restarting" error.

Other print job in Dynamics GP print without an issue. And printing to a different printer does not have this issue

Have tried multiple PCL6 and PCL5 drivers and modified the spooling settings for the printer to no avail.

Any suggestions out there?
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The user has a 9 year old Xerox WorkCentre 7232, with multiple tray feeds.

Is there anybody in the New york City area who buys older Xerox units?

Thanks
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Running a Windows 2008 domain controller with print services  ….   We have a specific printer that shows the following error message in the eventviewer ….    I'm not sure what is causing it …..

"The document Test Page, owned by administrator, failed to print on printer Xray Printer. Try to print the document again, or restart the print spooler.
Data type: RAW. Size of the spool file in bytes: 160135. Number of bytes printed: 160135. Total number of pages in the document: 1. Number of pages printed: 0. Client computer: \\DC1. Win32 error code returned by the print processor: 84. Storage to process this request is not available."


Any thoughts ?


Thanks …….   Joel
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Ricoh Afficio MP C2050 cannot send emails via Office365. It appears to support SSL/TLS and all that but when I go to scan to email it gives an error saying unsuccessful. It worked fine with the previous email host.

Here's what I've tried so far:
-This MS article options 1 and 2 (not interested in trying #3)
-Setup a gmail account and tried sending as both port 465 or port 25
-Contact ISP and make sure their modem isn't blocking SMTP ports

Ricoh is of little help here. I've tried everything I can find on MS and this forum to no avail.
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My printer will not power up please help
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I have a Konica Minolta Bizhub 3320 networked multifunction. Users were able to fax fine before a power outage. After power was restored everything with the multifunction was fine except faxing. There is an alert on the panel when you select Fax, that says.."Fax Server 'To Format' not set. Contact system administrator. " Trying to find where this is configured as we do not use a fax server. I tried doing a factory reset but that had no  affect. All the fields still had the same settings. I cycled through all the menus and could not find this setting. Selecting ok and continue on the message does not work. I navigated to Intervention Management on the web interface and selected reset. I got a firmware error. Tried looking for a firmware update on their website but could not find one. Any suggestions would be greatly appreciated.
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One of my clients prints and scans from a Xerox workcentre 7535, and all of the scans go to one computer, which then distributes the file to their cloud sharing. The computer they normally use to distribute has gone down, and now they can't scan. I am having trouble in adjusting the scanner to upload to the new computer, even though I have mimicked the settings, only changing the IP address to that of the new computer and the appropriate file path. They can see the new option to scan to that computer, but when the scan is sent, the file does not appear in the appropriate folder, or anywhere on the machine. No error messages appear when attempting to scan.
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We have an e-STUDIO5005AC series printer here. We are trying to make it default black and white but we are having a slight issue. I configured everything to print black and white preferences and advanced - printing defaults but for some reason when we print from Microsoft access it will not recognize the black and white defaults and defaults to auto on color. Word/excel defaults to black and white like it should. Just seems like access is the only one that will not default to black and white.  Any idea why this could be happening and how I can fix this? We don't want people printing in color.
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adding a shared printer over network. I have a user who is trying to add the network printer in her office to another desktop. I have made sure sharing is on both desktops to share the printer. I can ping the other printer but when I add the printer it does not show up on the computer I am trying to add this to? I am not sure what I am missing but I need to be able to add this printer to her second desktop. Both computers and printer is on a hard wired network. She prints from one printer fine but the second desktop will not print to the printer.
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Hi All,

We have around 30 Windows 10 PC and a Domain controller with multiple Network printers

I need a software for managing those printers from my desk, for example If I need to configure a printer to desktop number 10. I want to do that from my system without interrupting the users.

Is there any printer management software doing this job??
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We've been trying to deploy a TCP/IP printer to a non-AD-joined machine using PowerShell.

The function we're using is:

Function CreatePrinter {
    $wmi = ([WMIClass]"\\$ComputerName\Root\cimv2:Win32_Printer")
    $Printer = $wmi.CreateInstance()
    $Printer.CreationClassName = "Win32_Printer"
    $Printer.Caption = $PrinterCaption
    $Printer.DriverName = $DriverName
    $Printer.PortName = $PrinterPortName
    $Printer.DeviceID = $PrinterCaption
    $Printer.Put()
}

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However, when running Put(), we receive the following error:

Exception calling "Put" with "0" argument(s): "Generic failure "

We've made sure the driver is pointing correctly, the driver is installed, and all of the required parameters are filled in. Interestingly, this works on a local Windows 10 machine using a different printer, but when trying on a different Windows 7 machine using a different printer, it fails.

Any and all help would be greatly appreciated.
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I have a customer who wants the ability to print from his iPad iPhone notebook from anywhere in the world to his printer in his office in the United States. Is that possible if so how do we go about it? Thank you
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I need a script that can be run on multiple remote machines (VMs) and return a list of network printers from each VM.
I've found Powershell scripts that provide the network printers on my local machine but fails to produce the same results on a remote machine (VM).  I've used Get-Printer and Get-WmiObject win32_printer -ComputerName, both of which only provide the locally installed printers on the VMs.  
We are using Group Policy to remove old printers as we are going to replace all printers but need to get a list of printers to determine if there are any printers that were not removed (like those installed through Control Panel rather than Group Policy).
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Hello  I am using a OKI Microline 320 Turbo printer at work.  I am using a single sheet feeder.  When I press the FF/Load button my sheet only load part way it does not load on the 1st line that I need to print on.  I have to use the LF button to get my sheet were it need to be.  If I just hit the print button it will load part way and then start printing on the roller.  I need to be able to print several sheet 1 right after another but I have to load just 1 sheet at a time.
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Hello! I have an SBS 2011 server that uses SBS Fax service to route faxes in and out, delivering inbound to an email user. Worked like a champ for years, and then the ZOOM USB modem that was doing this job died and was replaced with a USB USR 5637. I have removed the drivers from the previous fax modem and installed the drivers for the new unit, and was able to run the fax configuration wizard from the SBS console and two problems occur. The first is the option for "route through email" is grayed out and not selectable. I opted to select store in a folder instead to complete the wizard successfully, and it errors out on Configuring US Robotics v.92.  Manually attempting to start the fax service results in a message that is does start successfully, but immediately stops, and the app log provides these errors 32108 and 1000 (below).  I have also removed and reinstalled the SBS fax service on the server with the same results.  Any thoughts on how to get this service functioning again as soon as possible?  TIA!

Log Name:      Application
Source:        Microsoft Fax
Date:          8/26/2018 9:46:02 AM
Event ID:      32108
Task Category: Unknown
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      NRV2012.domain.local
Description:
The Fax Service encountered a problem and needed to close.
 Error Code: 0x00000000
 This error code indicates the cause of the error.
 A Windows Error Report was generated with full details about the problem.
 …
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Having some printing issues with a Xerox Phaser 6500DN.  It shows the message attached.  When I click through that message it brings up the second message attached.  I deleted the printer and made sure I downloaded and installed the correct driver which would be the 64 bit driver.  This is a HP Probook 450 laptop, Windows 7 Pro.  Not sure what else you would need to know to help this issue.
Screen-Shot-2018-08-22-at-10.40.31-A.png
Screen-Shot-2018-08-22-at-10.40.49-A.png
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A client would like to have printers, and printer setting changed based on the application that is printing. For example:

Applications
1.      Microsoft Office
a.      Outlook – Portrait
b.      PowerPoint – Landscape
c.      Excel – Landscape

2.      Adobe/PDF
a.      Save last setting
3.      Chrome
a.      Portrait – using print dialogue
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In  past versions of windows you were able to access the scanner and save that scan to any directory that you have.. In windows 10 the only way to access the scanner is through windows scan and fax which does not let you save the output of the scanner but only allows you you to use the scan in a fax or email. I am using a Cannon MP 5400 iss there any way to do a scan.?
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Printers and Scanners

20K

Solutions

22K

Contributors

A printer is a peripheral which makes a persistent human readable representation of graphics or text on paper or similar physical media. Traditional printers are being used more for special purposes, like printing photographs or artwork, and are no longer a must-have peripheral; 3D printing has become an area of intense interest, allowing the creation of physical objects. An image scanner is a device that optically scans images, printed text, handwriting, or an object, and converts it to a digital image. Hand-held scanners, where the device is moved by hand, have evolved from text scanning "wands" to 3D scanners used for industrial design, reverse engineering, test and measurement, orthotics, gaming and other applications.