Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win


Printers and Scanners





A printer is a peripheral which makes a persistent human readable representation of graphics or text on paper or similar physical media. Traditional printers are being used more for special purposes, like printing photographs or artwork, and are no longer a must-have peripheral; 3D printing has become an area of intense interest, allowing the creation of physical objects. An image scanner is a device that optically scans images, printed text, handwriting, or an object, and converts it to a digital image. Hand-held scanners, where the device is moved by hand, have evolved from text scanning "wands" to 3D scanners used for industrial design, reverse engineering, test and measurement, orthotics, gaming and other applications.

Share tech news, updates, or what's on your mind.

Sign up to Post

Hello and Good Morning Everyone,

             An AT&T technician recently replaced our AT&T modem with a new one (Model: 5268ACFXN).  While all of our services are working great again, I can not get my HP Deskjet 2543 printer to establish a wireless connection.  The button on the printer   identified as wireless blinks off and on with a blue color suggesting it is trying to establish a connection.  Just in case this helps in the troubleshooting, I have a small black box next to the AT&T U-verse modem identified as Wireless Access Point (WAP) with the following buttons:  WPS  Paired  Link.  The Paired button blinks off and on with a green color and the Link button has a rapid green blinking light which seems to suggest being busy with signal request made perhaps by other wireless devices in the house, like this laptop as an example.

              In closing, I hope I have described my concern in a clear and understandable way because I am not very tech savvy when it comes to describing my personal observations and conclusions.  If more clarification is needed, I will gladly furnish it upon request.  In the meantime, I look forward to reviewing everyone's shared thoughts and suggestions to this question.

             Thank you

Free Tool: Subnet Calculator
LVL 10
Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

I have written some MS VBA code to scan a document on my local scanner and save the resulting scan in a particular folder with a particular file name. It arrives there as a BMP file, which is unacceptably large in file size (typically 25 MB). I have a CutePDF and PDF Creator and MS Print To PDF as PDF printers to choose from, if needed, but I cannot figure out how to print the BMP file to them by using some effective VBA code.

So, using MS Access VBA, how do I select the BMP file, convert it to PDF and save it in the same folder with the same name (except with a PDF extension, of course)? When I do this manually I get a PDF of around 500 kb, which is much more acceptable in size.

The end result I need is for the user to place a document, like a tax file number application, on the scanner, click a button on the database and have the system scan the doc, file it in the employee's folder on the server with a name indicating that it is his or her tax file number application and then automatically convert the resulting BMP to PDF and finally to delete the BMP file to save space on the server.

I can do all of this except the actual conversion of the BMP to PDF. Can any one help me here? My environment is Win-10, Access 2016. Thanks
Installed a Canon Image Runner C7565 on a 2008 Server and shared the printer. Each user has the printer but, they can not save 1 sided printing as the default. It always goes back to 2 sided printing.  The internal printer settings are single sided but the users must always select single sided from the printer properties of the application.
Hi Experts,

we have a new printer from CANON.
Sometimes I can ping the printer and then after some minutes i Cannot ping it.

How can it be ?
Any ideas ?
I have a Canon Pixma Printer. I was loading paper into the input tray as it was printing. As i did so, several pages got sucked into the feeder (if that's the right term) and jammed. They are perfectly placed to that I can only barely reach them on either end (infeed or outfeed).

I tried using tweezers to grab them but I could not get a tight enough grip of them. Would pliers work? Something else? I hope I don't have to take apart the printer to resolve this issue.

Hi Experts,

 I have 3 wireless HP printers in an office and my client loaded airprint on his iphone and sometimes the printers are available and sometimes they aren't. Can he use maybe another APP? to find a permanent solution to this?
Good day!

I am wondering if someone can point me in right direction to troubleshoot this issue.

We have a Cannon Plotter ipf670, its installed on our print server MS Server 2012 R2 Std.
This printer keeps going offline everynow and then for no apparent reason. Both at users end and in print management.

* While this printer goes offline, I can still get to its webpage via its ip and ping it fine as well. *

What I have tried:

- Rebooting printer
- Checking setting on the printer that it doesn't shutdown automatically.
- Making sure network cable have no issue.
- Making sure its set to static IP and all the IP addresses are fine - DNS, Gateway and mask.
- Looking at the printer while its showing offline on the server/workstation - It shows like its normal and waiting for prints.

What works:

- Restarting Print Spooler -  It started printing
- Next time it went offline again, I rebooted printer and it came ready and started printing again!

Thank you in advance.
#include <stdio.h>

int main (void)
    printf ("Hello, world!\n");
    return 0;

what does the  "\n" below mean ?

printf ("Hello, world!\n"
When I try to FAX from my PC using the Epson FAX Utility in Windows 10, I hear the phone go busy before the FAX number is finished dialing.

Conversely, I can FAX from the Epson WF-4630 control panel just fine.

This is my home office & the printer is connected via the network. I run the FAX utility "Check FAX Connection" & it shows everything is fine. Unchecking "Dial Tone Detection" doesn't seem to do anything. Epson software update doesn't show any updates other than the unrelated "Epson Connect", "E-Web Print".

The phone line is VOIP (T-Mobile Line Link) & I don't need to dial anything to get out.

I am confused why FAX from the printer would work but not the Windows software. They both use the same settings.
One of our users, Terri created a Microsoft Word document to print labels. HP LaserJet P1606dn. Terri's coworker, Tricia has an HP LaserJet P2035 printer. On both computers the labels printed correctly, with the 3 rows of text in the middle of each label. But after I replaced Tricia's computer that was running Windows 7 Enterprise 64-bit and Office Pro 2010 32-bit with one running Windows 10 Enterprise 64-bit and Office Pro 2016 32-bit, Tricia's printer added 0.2" at the top of every document, causing the text to move down enough to be off the bottom edge of the labels. I have looked at all the settings in Word and in the printer driver and cannot find out where this extra space is being inserted at the top of the document. BTW, this doesn't just happen with Word documents on Tricia's computer. It als happens with PDFs and other types or documents so it seems related to the interface to the printer, not to any particular application.

Does anyone know of a fix for this problem?
Technology Partners: We Want Your Opinion!
Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

I subscribe to Spotify premium. I have a need to print out ONLY the text that displays on their black background. Naturally I have no need to waste an ink cartridge by printing the black. Is there an easy way to do this. I have Microsoft Office Home an Business 2016, CorelDraw and Photoshop.
Today I had to run the "Deep Cleaning" on my Pixma G3100. The pop-up says "Deep cleaning consumes much more ink than regular cleaning".

The operation doesn't require or use any paper.

Just where does all this ink end up? It's certainly not evaporating into thin air.
Hey guys,
I am running into yet another HP printer issue.  The model is a 4500G510af.  It is plugged in via USB.  When the user tries to hit  the scan button she gets the error message:, "HP Solution Center cannot run because your device installation is not complete.  Please plug in the USB cable and re-run the setup Program from the installation CD for a network installation. If this does not complete the installation, or you do not have the CD, access the HP help files by clicking the Start menu."

I have tried what the error message has told me to do.  I have tried using the Add device utility and the HP installer will not find it.  I have tried having the user unplug the printer, uninstalling the Software, removing all driver associated with it in Printer Management, rebooting and then reinstalling. Upon reinstalling I had the user plug the printer back in and then Windows can see it because it tries to install the drivers for it and I can see it in Devices and Printers showing up as a unknown device, but the HP software cannot find it and I have also tried disabling the anti-virus and still get the same thing.  I am able to add the printer manually in Devices and printers and able to get her to print but she cannot scan.  I checked Device Manager and I can see three unknown devices associated with that device.  Obviously what is happening is because the software cannot find the device, it is not completely installing all of the drivers.  HP does not just let me …
I have a user that needs to print to her local printer from a remote server.  When I setup her printer on the remote server it works fine until she has to log back into the server.  The printer TS port keeps changing.  Is there a way to stop this?  The remote server is a 2012 R2 Standard.  The user is logging in from a Win 7 Pro OS.

I have a windows 10 pro computer on a domain that continues to change the default printer on login AND after you've changed it WHILE logged in.  I was on location today, changed the default to local, and while visiting with client, it changed back to a network printer.  No programs were open except printer management.  It was during lunch. No one working.  It is a network printer but assigned as local IP port and no one else prints to it.
We have:
- created a specific GPO on the DC for that computer to set locally.  
- disabled the let windows manage printer.
- restricted user to standard user.  

I'm at a loss as to what to try, what may be monitoring the printer while idle and changing it or if there is a way to prevent the default from being changed.  Any thoughts would be greatly appreciated.
I have a cannon Imagerunner with IP of and a pc with ip of I can talk back and forth (ping). The printer is hooked up via Ethernet cable to a switch and then out from there. The computer sees the printer with the Canon Color Network Scan gear tool. The software see the printer and the IP.

In the last month for some reason when I goto scan to pc it will give me various error messages #0753 and #0804. I uninstalled and reinstalled the driver from Canon website. I still cant scan to pc.  

The address book on the printer shows the PC name \\PC-NAME\. There is also a shared folder the scans should go into but they are not.

Any Suggestions would be good..
Hey guys,
I have a really strange issue going on here.  I have a user who was having trouble printing to this printer.  It is connected via wireless.  I have solved his issue on his laptop by setting a static IP on the printer, changing the DHCP scope and then creating a new port on it, pointing to the IP address.  The laptop is running Windcows 7.  I did the same thing on his Desktop running Windows 10 and it will leave the print queue, but not actually print.  Here are the things that I have tried:

I printed a self test page to make sure that there was nothing wrong with the printer itself.  I also printed from the laptop once again
I uninstalled the driver and all HP 8600 programs from programs and features and then reinstalling. The HP program could not find the printer
I tried to add a printer using Windows 10 settings
I tried to extract the drivers using 7zip and then adding it manually in Devices and Printers
I tried to create a DHCP reservation for that IP and setting the printer back on DHCP.  I attempted to reinstall the printer and this time it found it but still the same thing.  I would leave the print queue and not actually print.
I have tried the HP universal print driver, but that printed a bunch of garbled data
I have tried to have him plug in a USB cable but the HP installer program couldn't find it

Any suggestions would be appreciated.
We have some printers that we'll be using in warehouses across the country.  All of our warehouses have Cisco 2602 access points.  However, some of these special printers do not have wireless, only Ethernet.  I need a business solution for making these Ethernet only printers wireless.  Do I just get a Cisco AP and make it a bridge?  Thank you.
We have several Xerox 7835 scanner/copiers and when I try to scan to a new email domain they fail with a message saying the address is invalid. This started when we moved the users to a exchange server with a different email address. Is the problem at the relay on the old Exchange 2010 server, the relay on the new Exchange 2010 in the new domain or at the copier

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

Hi experts,

 I can print two sided on the glass scanner but i can't find out how to print two sided through the printer's feeder?
We have a print server running on server 2008 with about 50 printers. Just today we have 3 of them that for some reason keep going offline.
We have tried new print drivers and such but the 3 printers continue to go offline after some time. We can restart the print spooler service and they go back on line but then after a few minutes they go offline once again.
I have a 5 pages fax to send out to a few dozen fax numbers, BUT, I want a unique cover page on each.

Is this an option for this all-in-one machine?

Can this be capability be automated?

I was looking for solution on the Internet, but I haven't found solution to my problem. There it is: I have 4 Zebra citizen printers CL-E720. All of them are configured on a Windows server directly on print server. I have found that one of the printers is printing on two labels what should be printed on 1 label and what prints on 1 label when I use other 3 Citizen printers. In printer properties -> preferences -> page settings I found that there is label sizing of 101,6 mm x 152,4 mm. It should be 104.0mm x 80.0mm (And it is exactly that on 3 other printers). So I go edit this defined sizing, choose other sizing or create new sizing to 104x80, but the printer can not save the settings. Every time I save changes, exit properties and go to label size one more time, the exact same previous settings are applied (101.6x152.4).

Could you please point me in a direction of the problem?
Many thanks,
Kamil Konieczny
My users were complaining they could not print. So when I checked my Windows 2012 server,  cleared the printer spool cache and restarted the print spooler server. Everything was dandy.

The next day we had the same issue. While trying to download driver updates for the printers, we noticed we didn't get any internet. Only google works and when looking for something it shows me my search results, but when clicking the link, it won't work.

Then I noticed I can't access my network devices through my browser.

All of the above works, when disabling IPV6.

Everything was working fine for  years with IPV6 enabled.

The printers are being shared in through GPO. The server is virtualized in VMWare ESXi.
We had a power outage in our data center and now since then, our print spool service starts and then stops right away. The only thing I see in the event viewer is an error about the spoolsv.exe file
Any ideas what I need to do?

Printers and Scanners





A printer is a peripheral which makes a persistent human readable representation of graphics or text on paper or similar physical media. Traditional printers are being used more for special purposes, like printing photographs or artwork, and are no longer a must-have peripheral; 3D printing has become an area of intense interest, allowing the creation of physical objects. An image scanner is a device that optically scans images, printed text, handwriting, or an object, and converts it to a digital image. Hand-held scanners, where the device is moved by hand, have evolved from text scanning "wands" to 3D scanners used for industrial design, reverse engineering, test and measurement, orthotics, gaming and other applications.