QuickBooks is an accounting software package geared mainly toward small and medium-sized businesses and offers on-premises accounting applications as well as cloud based versions that accept business payments, manage and pay bills, and payroll functions. QuickBooks includes remote access capabilities, remote payroll assistance and outsourcing, electronic payment functions, online banking and reconciliation, mapping features through integration, improved e-mail functionality, import from Excel spreadsheets, employee time tracking options, pre-authorization of electronic funds and new Help functions.

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QuickBooks Enterprise data file issues--when we run Verify and Rebuild data we are getting errors; errors range anywhere from 4 or 5 (may 20018) to 1000's (June/Jule/2018). The last time I was able to run a Verify and a Rebuild without any errors was on 5/29/2018. I saved that file and put it in a backup folder with other backup files that also passed both rebuild and verify. Since that date all files that I try to run Verify and Rebuild error out at some point in the process, some in the verify and other in the Rebuild. Each time these have failed I have sent a the requested report to QuickBooks yet they have never responded to those reports nor acknowledged receiving them when we have called to try to get these errors resolved.  We are now to the point where their support is telling us we have to start a new file because the fixes they have been trying to make over the past 2 months are not working. So before I agree to this I wanted to check with EE to see if I have other options because they are also saying our corrupted file with all our history cannot be saved even though they say that all the unlinked transaction causing these problems are from data created in 1998/99 and 2000 and 2001 and 2002. So my question is this this--can the file be saved by exporting/saving all data from the last 10 years only? Can the last 10 years be removed from the existing "corrupted file" and then see if removing 10 years of data can then allow for repairs to what is left? Ideally we …
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I have a customer that is running Quickbooks Desktop 2011.  (I think it is time to Upgrade!)  Just one user.  The QB file lives on the server.  She is getting an error that says: "Company File Error.   The disk or drive containing x:\sduncan\qbdata\qbfile.qbw is full.  In order to create more space, you need to remove some files.  After you remove the files, retry your operation."  
The network drive has plenty of space.
Any ideas why this error?  I searched Intuit and didn't really find anything.
I need some help in estimating the time it would take to build a QuickBooks server.

Currently  8 Users who need access to QB. 3 other users in the main office who don't need QB access.  10 users on remote jobsites with variable hotspot access that I was thinking of leaving in their own Workgroup if possible. Current environment is a standalone QB server in a Workgroup - no DC/AD as the OS is Multipoint Server. All users on O365.  

So, I'm scoping out the project but need help in estimating the time.  Proposed server to have 8-10 Cores, with 4 Hyper-V VMs.  8 HDDs RAID 6

VM0: 2 Cores, 4GB RAM: ADDS Server - File & Print, DNS, DHCP
VM1: 4 Cores, 16GB Ram: RDSH, QuickBooks
VM2: 2 Cores, 4GB Ram: RDBroker/GW/Web
VM3: 2 Cores,  8GB RAM: SQL

In addition to the server build time, I have to factor in the time to add 15 Office PCs (11 LT/DT & 4 Surface Pros ) to the domain and transfer profiles.   What are reasonable times to factor in to this build?

Hey, we have been having a strange problem with our Quickbooks POS ver 13 multi user installation in a club setup (4 machines). Customers have to recharge their accounts before ordering and the big problem we have is discrepancies between current and available balances. However,the sale transactions are posted in real time but the balances take seem time to synchronize(happens  to a random member account irregularly ) and we have changed the LAN routers and cabling and the problem is still persisting. The charge to account is posted after some delays of a few hours. We have integrated the solution to Quickbooks premier for financial exchange. Our company file is 500MB big and the connectivity tool doesn't post any errors. The environment is available for remote access any time. Any pointers?
QuickBooks - all versions - DB Mgr issues and MultiUser mode plus simple access to a company file on a Server.

I've read article after article and  they all give the same solutions over and over - which of course are valid.  Open ports on firewall, exclude AV from scanning QB folders, share permissions, etc.
Although QB is a fantastic accounting program for the small business, its data structure and sharing is something else.  We have QB database mgr installed on servers ranging from Microsoft 2008/2012/2016 domain controllers with Microsoft DNS, dedicated QB member servers (No DNS), Windows 7/10 PCs with DB mgr, etc.  All experience the same issues over and over.
The problem:  Either cannot switch to MultiUser mode or cannot access a specific company file.

Our solutions, depending on which platform QB DB Mgr is installed on is basically to perform a "Scan" from the DB Mgr and once its complete, all is good.  Of course on DC's we have to stop DNS (or modify QB to look at other ports that don't conflict) or restart the QB service or just do the scan.  We do find that if we open the QB program on the DB Mgr server and open a company file, there is never an issue but that is not something you can leave because certain functions require QB to be in single user mode to perform.  Even if we disable any firewalls on the DB servers we still get issues.  Many times, on standalone servers, running the Scan to search for company files give a network error.  Most of the time we …
Hey Guys,

I am trying to public Quickbooks 2018 APP on RDS hosted on 2012 R2 Standard server.
Currently there is Outlook 2013 and Remote desktop connection which are successfully published.
There was Quickbooks 2017 that was published earlier but I removed it as I installed the latest version of quickbooks 2018
which I now want to publish.

Under my current collections, under RemoteAPP program I tried publishing it but it gives me an error saying the app cannot be published.

Status: Failed: Could not create a published application instanced on the server  server.domain.local.

It still for some reason adds to the list of Remote APP Program box. Screen shot:


Just to test I tried publishing calculator but same error. I could not find any errors entries in event log on this server.

When user logs on to the web portal for RDS, they only see Outlook 2013 and RDP shortcuts. I did tried rebooting server
but still the same.

What am I missing ? Are there additional steps those I need to take ?  This is the first time I am attempting publishing the app.

I am getting the following error message with Quickbooks when using RDS 2016.

I have this setup with other servers and this error does not appear.

Things I have already checked:
  • Verified that IE Enhanced Security Configuration is disabled for both users and administrators
  • I have even enabled a GPO to set the Internet zone to medium

Neither of these settings have helped, on this particular server.

Once you click cancel on the error, everything works but it's an annoyance.

Anyone else have any ideas on a fix?

Quickbooks error
Hi Experts,

My QuickBooks company file is damaged and not opening. Please help me to fix the problem. I have tried QuickBooks file doctor but didn't work.
After being hit with Ransomware, restoring from backup, and reinstalling applications as needed, I can't get the Quickbooks Database Server services started or the Quickbooks Database Server Manager to run. When I browse for files and 'Start Scan", it attempts to start the services after browsing the files, finding Quickbooks files. It claims the folder in which the company files live isn't shared. I guess that's technically true, but the directory one level up IS shared, so it's possible to browse to it from a network share. Then it tells me it is attempting to resolve Networking issues, and tells me after that to resolve network issues and try again later (not the exact syntax, obviously).

I have tried installing just the bare server (what we had done in the past), installing the full version of Quickbooks (2016 for the moment), uninstalling, rebooting the server (2008 R2), reinstalling just the database server, using the Quickbooks clean boot utility, disabling ALL firewalls (Kaspersky and WIndows Firewall), I can't get the QBDbMgrN to start and stay started. I can't get the QuickbooksDB26 started. For some reason it claims to be a service that should be started manually. I don't recall that having been the case in the past.  Also,  I don't think the QuickbooksDB26 ever disappeared, even after a clean install (using the Clean Install tool), an uninstall, and/or a reboot.

Previous to the ransomware, the server had Quickbooks 2015 and 2017 database servers installed. …
I had this question after viewing Importing an iif BILL into the Expenses tab???.  I still cannot figure out how to create an iif bill that will import with ITEMS rather then EXPENSES.  I cannot find a sample iif anywhere that will import into QB2016 with bill items.  Any advice would be greatly appreciated.

EDIT: just a very simple example of a minimal iif that creates a bill with items.  I have found some example IIF's that are very complex and when I import them as a test they always create bills as "expenses".  The items tab is always empty.  Is it a problem with accounts not matching (between the iif and my QB company file)?
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I have two flash that I am using to back up Quick books.  Each night I use "1" drive and the next night I use "2" drive.  The problem is, Quickbooks always uses the same drive letter to do it's backup.  However, Windows assigns a different drive letter each time I insert the different drive.
This problem also exists with sync back software.  If the backup drive is assigned "E" and I take the backup drive out, then the next time I plug it in, Windows might assign it a different drive letter and so Sync back can't back up until I manually assign it the same as before.  
 Is there a way to force windows 10 to keep the same drive letter to both drives?
I have been using QuickBooks for more than 2 years and now I am facing problems like login issue and different errors. I don't know where to seek help. Please suggest me anything you can?
I have a customer with Quickbooks 2016 and is needing to print out all the invoice clear back to January 1 of 2015.  Is there a way to do this in a batch form instead of manually printing off invoice by invoice?
.  This computer needs to host quickbooks, standard basic office apps will be installed and used on it; and other computers will sometimes remote desktop into it.   This computer is obviously overkill but we want Dell RAID 1 controller redundancy.  Is there a more reasonable Dell spec with real significant saving to be had.  I'm not just saying let's reduce quantity in these items to save a couple hundred bucks.  I'm thinking RAID redundancy but more like a $1000 dell tower.  PS - We do need the dual display port video card included.  Anyway, your thoughts?

Dell Precision Specs
I am trying to start using the Quickbooks Web Connect Import. The problem is it isn't reading the entire line description. It will only read the first initial of the name. I believe it stops after so many characters.

About 75% of our transactions are through Chase Quickpay. The transactions look like this "QuickPay with Zelle Payment to Richard Smith" when we use the import, all quickbooks read is "QuickPay with Zelle Payment to R"

Then they create a rule for this... which then assigns any quickpay to a vendor with first initial "R" to Robert Smith.

Is there a way for it to read more characters? I do see the rest of the link in the "Bank Memo" but it doesnt' seem to read those with rules.
QuickBooks Problem: bcp47mrm.dll error when attempt to print

Solution: Windows 7 problem - Download and run QuickBooksDesktopPDFTool then from your computer run "C:\Program Files (x86)\Intuit\QuickBooks Enterprise Solutions 18.0\reboot.bat"

Substitute QuickBooks Enterprise Solutions 18.0 with your version.
May also happen with Windows 2008 and 2012.

None of this is recommended by Microsoft for Security purposes
All of it is recommended by MILE Technologies (us) for functionality and business continuity.

I'm looking for alternatives for accessing QuickBooks Enterprise remotely.  I'm looking to upgrade a server that is currently in a workgroup environment. It's a Multipoint Server, so does not require Active Directory for RDS functionality.   The users need full functionality of QuickBooks, so QB Online not really an option.  

Since Multipoint is long gone, Windows Server Standard is the only option, necessitating AD for RDS functionality.  The user base really isn't large enough to justify a Domain Controller and AD, but there is a need to access QuickBooks out of the office.  Currently 7 QuickBooks users, with the possible addition of 1-2 more in the  near future.  So, I was wondering if something like Cisco Webex or something similar is a viable alternative?

The other issue is installing QB Desktop on the 7 users PC's and accessing the Company File via mapped drive.  What's the performance hit likely to be?

Thank-you for your input.

Hello Experts,
I'm working with a company that uses QuickBooks Pro 2007.  The system is running fine.  They recently purchased and installed QuickBooks Pro 2018.  The 2007 data file will not convert into 2018 using the normal QuickBooks methods.  I understand through some research that this is expected.  Before I call QuickBooks, I was wondering if anyone had resolved a similar situation and if they would be willing to share their solution.
Thanks so much for your help,
Need some help with remote users and QuickBooks database manager. I am running QB database manager on a Dell PowerEdge and using a TZ300 SonicWall for the vpn. remote users are connecting to the network via NetExtender. They are connecting great, they see all the network files and folders. They even see the QB database files fine. The problem is when opening QB it freezes after entering the password. QB opens you can select the company to open but after password, nothing. Anyone have any ideas? I'm sure its a setting on the SonicWall that needs set. A firewall access rule or something. Any ideas would be greatly appreciated.
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Quickbooks 2018 runs in Safe Mode but crashes on startup in Normal Mode.  

We have a client with three Dells that will crash Quickbooks 2018 on startup in Normal Mode, but will run it fine in Safe Mode.  They are all running Windows 7 Pro 64-bit, and have AMD video cards.  (I mention this because I found an article suggesting that these issues might be due to AMD video card drivers.)  Two are Optiplex 7010s; one is a Precision M6700.  There is also Nobilis / Equus workstation with an i3, using Intel onboard video, and it runs QB 2018 without issue.  

All of these computers have earlier versions of QB installed, all of which run fine.  The problem exists whether running under the local user account (which is an administrator) or the local administrator account.  (There is no domain.)

If I run Windows in selective startup (or if I run Windows in Normal Mode with just the services that were enabled in Safe Mode), QB 2018 still crashes.  

I have done repair installs of QB 2018.  I've uninstalled and reinstalled it.  I recall reading that something with the Dot Nets could cause this issue, so I completely removed all Dot Nets, then reinstalled them by running the offline installer or by running the QB installer.  No change.

The error in the event log states:

Faulting application name: qbw32.exe, version: 28.0.4001.2806, time stamp: 0x598ca36d
Faulting module name: ucrtbase.DLL, version: 10.0.10586.212, time stamp: 0x56fa10f1
Exception code: 0xc0000417
Fault …
Problem with Turbo Tax copying data from Quick Books 2016. It is too late now but I need to solve this problem. I keep all my business details in QuickBooks 2016 and need to have Turbo Tax to pull the data over at the end of the year. This is the first year it could now. Keep getting an error "We are not able to access this company file because we cannot login to the file automatically. If the file is password-protected, enter the password in the password window, otherwise open company file in QuickBooks and try again." I have done all that but still have error.
Any help please. Thank you.
What are the Benefits of using QuickBooks Pro in the BookKeeping?
how can we out to this problem if you are facing corrupt or damaged quickbooks error?
How can I get some important tips for Reconciliation in QuickBooks?
We have a new branch that uses the QuickBooks pro 2017 software, they are getting the following message below to update quickbooks software.
i need to know how to upgrade the quickbook software. Please note the quickbook database is on a server in the datacenter that the quick books client connects to. Please advise.
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Expert Comment

The update has already been downloaded. Just click on Install Now. The new update will work with your current Server Manager (assuming it to be V2017)

You should ask this in Q&A as there is no value to any of us in answering your posts.
LVL 44

Expert Comment

It seems I should explain what meant my sentence "Public forum is not good place to ask questions like this."...

QuickBooks is a paid software installed in a company which must have some policies about updates and upgrades. Such updates should not be allowed to users which do not know how to handle them.  How such user can recognize what is installing, what software displays the message and what to do at all?

To simply tell "Install it" just because the dialog window in the question is similar to the one displayed by the paid product can install whatever the attacker needs on your computer! Any click on your computer is at your own risk. Even the internet Ad closing by the X button can do unpredictable things...

Following is derived for the person which has computer background and which maintains software installations in your company/branch:

The first place where to ask is QuickBooks support (https://community.intuit.com/products/quickbooks-help-en-us). They surely know the answer and you've prepaid your questions already.

The second place is regular question here as Brian B proposed. Go to https://www.experts-exchange.com/askQuestion.jsp and ask the question again.  DON'T FORGET to add  QuickBooks as the Topic and don't forget to add whether you are sure the dialog is from the QuickBooks software.


QuickBooks is an accounting software package geared mainly toward small and medium-sized businesses and offers on-premises accounting applications as well as cloud based versions that accept business payments, manage and pay bills, and payroll functions. QuickBooks includes remote access capabilities, remote payroll assistance and outsourcing, electronic payment functions, online banking and reconciliation, mapping features through integration, improved e-mail functionality, import from Excel spreadsheets, employee time tracking options, pre-authorization of electronic funds and new Help functions.

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