QuickBooks

QuickBooks is an accounting software package geared mainly toward small and medium-sized businesses and offers on-premises accounting applications as well as cloud based versions that accept business payments, manage and pay bills, and payroll functions. QuickBooks includes remote access capabilities, remote payroll assistance and outsourcing, electronic payment functions, online banking and reconciliation, mapping features through integration, improved e-mail functionality, import from Excel spreadsheets, employee time tracking options, pre-authorization of electronic funds and new Help functions.

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Quickbooks Scam

I had a client ask about using Quickbooks in multiple locations. My suggestion is to use the web version for eas of use and you get at least 3 user accounts vs having to buy multiple licensees for the desktop version.  

Just as I walked into the office I was told Quickbooks had already called in and was remoting in and working on it.  I asked my client which version and he was not sure.  I went to the computer and saw a big string of pings going through the command prompt.  Suspiciously, I  Jumped on the Teamviewer chat and asked if they are migrating to the web version or using the desktop. The "tech" asked if he could call me directly.  His voice was very hurried with a heavy accent and said if we went to the web version, payroll wouldn't work.  I know that is not correct and this didn't feel right and I asked if I could call him right back at the same time I ended the TV session.

Called into Intuit to verify and at the same time saw two payments from some electronic payment company that was not Intuit. One for $449.99 the other $999.99.  Both were for "Tech support" and not an actual product.  

I explained to my client he had been scammed.  In his email, I saw there was a password recovery. I asked if he gave out his password to the "tech".  Of course he did.  I had him change his password for his email account and quickbooks.  Next call was to the credit card company.  Right away there is a recording, "It looks like there are fraudulent …
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Expert Comment

by:Brian Matis
Ugh... That sucks. Glad you were able to help them catch the problem quick. Nice work and thanks for sharing the head's up about this kind of thing.
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Expert Comment

by:Daniella Barion
Thanks for sharing.  Unfortunately, these fraud events happen more than we can imagine.  We need to be always on alert.
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QuickBooks

QuickBooks is an accounting software package geared mainly toward small and medium-sized businesses and offers on-premises accounting applications as well as cloud based versions that accept business payments, manage and pay bills, and payroll functions. QuickBooks includes remote access capabilities, remote payroll assistance and outsourcing, electronic payment functions, online banking and reconciliation, mapping features through integration, improved e-mail functionality, import from Excel spreadsheets, employee time tracking options, pre-authorization of electronic funds and new Help functions.

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