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Ransomware

182

Solutions

449

Contributors

Ransomware is malicious software, designed to block data access in order to extort money. As a form of malware, ransomware is most often used to infiltrate devices through infected emails or links that, in turn, recognize and take advantage of vulnerabilities in the operating system and installed third-party software.

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I am looking to engage clients in a maintenance agreement (managed IT) starting Jan 2019.  I'm curious if it's common to include ransomware attacks/resolution in the flat monthly maintenance agreement with the client.  Where are the boundaries with flat monthly maintenance agreement vs charging for add/removes/changes (projects) to the environment?  A recent 12 user ransomware attack encrypted 2 out of 5 server and 7 out of approximately 20 workstations.  This was easily 30 hours worth of recovery time.  I obviously would like to exclude these catastrophic events out of the maintenance agreement and provide best effort security as we continue to make improvements to secure these environments against future attacks.  Time, money, staff constraints on both sides limit these things from being expedited.  Anyway, any advice on the legalese disclaimer?  Any other liability that I should be concerned that is or isn't cover with a related legal statement here?  Does a business associate agreement protect the IT individual from these disasters?
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Virus Depot: Cyber Crime Becomes Big Business

The rising threat of malware-as-a-service is not one to be overlooked. Malware-as-a-service is growing and easily purchased from a full-service cyber-criminal store in a “Virus Depot” fashion. View our webinar recording to learn how to best defend against these attacks!

I have sysprepped my Win 10 install (generalize, audit, shutdown)

Now the computer is shutdown.  Are my next steps the following:

1) boot to Acronis Win 10 PE bootable recovery media (CD)
2) clone image to USB drive?
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Microtech scam/ransomware was on a computer at a remote location.  Said they needed to call a 1800 number to get virus removed.  This user did that and paid $300 dollars to have fake company remove virus.  Got a text from him and said they are in there right now controlling computer and "trying" to remove  virus.  Should he power off right away or should he let them do their thing so he can use his pc again since he paid the money?  I told him to immediatley power off computer and wait for them to call again.
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hi guys

We have a load of Watchguard Access Points and they are connected to a Draytek 1100 PoE switch. This switch is then connected to our backbone switch which is a Cisco 3750.

We have set DHCP on the WiFi network that the access points are on in a way to be from 10.0.5.20 on wards and the management IP of this Draytek PoE being 10.0.5.6. Every single day, people complain about not being able to access the internet properly and then it fixes itself again. Then it happens again.

When they do complain, I end up not being able to access the management IP page of the Draytek on 10.0.5.6. This makes me believe that it is in fact this particular PoE causing the issues we are having.

Could that be the underlying problem?

Thanks for helping
Yash
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I have a customer that was hit with the ACCDFISA v2.0 Ransomware they had the backup drive mounted so it seems like it deleted the files not encrypted.  is there any solution to this? they are asking for $4000 in Bitcoin.  

Thanks.
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We have a new 2nd building on property we own.  someone got verizon fios at the 2nd building (it was already in the 1st building).  They are about 1,200 feet apart with line of sight.

We need the 2nd building to be able to access the network in the first building (and minimize costs).   the 2nd building will have 1 -2  users and MAYBE some file transfers between the 2 buildings, but mostly email, web surfing

I'm trying to see the costs for connecting the 2nd building to our existing network / do we need fios at that 2nd building

Some options I thought of?

1) Setup a VPN - we have a watchguard at building 1 already and that has a VPN to another office in another state.  So add a Watchguard unit for $500? at building 2 and some config time / costs.  and still have the fios ongoing costs.  Anyone know the throughput of a vpn using Verizon fios at both ends?  it's lower than the speed you are paying for from verizon, right?

2) wireless? Maybe Unifi Nanobeam 5AC gen 2  

https://www.amazon.com/Ubiquiti-NanoBeam-High-Performance-airMAX-NBE-5AC-Gen2-US/dp/B0713XMHH9 

$113 each and we need 2 of them, plus time / moneh for hardware, mounting poles, etc. That  Would get 400Mbit which is fine (mostly email / web surfing etc at the far end).  But What if we want gigabit on wireless?  Is that doable at a reasonable cost? And can cancel the FIOS

3)  Fiber? I called Lanshack.com and they are saying the fiber cable would need to be outdoor rated (regardless of being …
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I am creating a Windows 10 image to deploy.   Before I do so, I want to run the Windows 10 decrapifier (available on Spiceworks).

Is the following the correct order of events to image the laptop:

1) login as a local admin, run the decrapifier
2) run Sys Prep
3) create TIB file using Acronis boot CD, and USB stick to store image on.
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Hi,

We use Mitel 5212 IP Phones. we are trying to get them to work on a custom VLAN setup on a watchguard m500 firewall. We have created the custom vlan and the ip scope which works fine. I have mimicked the DHCP options from our windows based dhcp server, however this didn't work. On the DHCP windows based DHCP server the options are:

128 Mitel TFTP xxxx.xxxx.xxxx.xxxx
129 Mitel RTC xxxx.xxxx.xxxx.xxxx
130 Mitel IP Phone Identifier MITEL IP PHONE
132 VLAN for Mitel IP Phone 0x3
133 priority for Mitel IP Phone 0x6

On the firewall dhcp scop options 9All custom)
Code       Name                                 Type            Value
128         Mitel TFTP                           IP                  xxxxxx
129         Mitel RTC                            IP                    xxxxxx
130        Mitel IP Phone Identifier  Text              MITEL IP PHONE
132        VLAN for Mitel IP Phone   Hex              3
133        Priority for Mitel IP phone Hex             6

When the phone eventually boots it gets a crazy VLAN id. Any clues as to what I am issing, or a how to guide on getting the IP phones to work?

Cheers,
Paul
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Hi.  I am trying to map ports to an internal IP from any outside IP on a Watchguard firewall.  Version 11.9 Firewire XTM Web UI.  No matter what I do, these ports will not open.  Unfortunately, not as familiar with Watchguard as I should be.
Any idea why they will not go through from the attached file?
Watchguard-pdf.pdf
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Acronis:  I have a server and I want to make a copy of it using Acronis Backup AdvancedWS_11.7, now I want to make this server virtual, put it as hyperV, can I do that with Acronis? or is there any other tool that you know of?

Thank you everyone.
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I have a domain with an 03 server and 2012 (r2 I think) server.  The 2012 box is GC and has all the roles, but the 2k3 server is still a member of the domain etc - the domain function level is obv 2003.  Glad the 03 box wasn't decommissioned yet as the 2012 box got hit with ransomware.  Unfortunately their usb backup drive was also encrypted and they had no offsite setup.  I need to reload the OS as I can't get SQL running again - cant uninstall it, cant install it, cant repair...its all kind of jacked.  Whats the best process to get it reloaded and back as the GC of the domain? Do I need to assign the roles to the 03 box first, then dcpromo, then reinstall OS and probably with a different name then before for good measure?
Thanks
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I have a T70 device I'd like connect up via BOVPN with a XTM2 device (with wireless) at a home office location.  In front of the XTM2 I will have an AT&T uverse router in bridged mode.

I'd like all of the data from one port on the xtm2 to go back and forth over the BOVPN.  I'd like all of the wireless traffic to travel out to the internet.  

Can someone please tell me if this is possible and point me in the right direction for accomplishing this?   I've setup BOVPN's between two devices before but it was moving all traffic between both devices and I need to keep the wireless (home users) traffic off the VPN.
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Q1:
I'm trying to establish if my Officescan  has Officescan's Ransomware protection below :

Ransomware Protection Enhancements in OfficeScan 11.0 SP1 Critical Patch 6054
Detection details of the OSCE 11.0 SP1 Critical Patch 6054 Ransomware Prevention Summary widget

Above 2 lines are extracted from link below:
https://success.trendmicro.com/solution/1111377-enabling-the-ransomware-protection-feature-in-officescan-osce


Q2:
Last screen in the attached shows  Scheduled Scan is disabled : is it a good idea to enable it
& I thought to have it enabled either during lunch hours (for users who bring home their
laptops) or in the night (for users who leave their PCs/laptops powered on in the office at night):
I've heard many recommendations that on-demand scheduled scan is quite essential too.
Just that it's hard to determine which laptops are being brought home

attachment is what's shown on my laptop
TMofficescanver.docx
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a couple of years back, Trendmicro's  .DAT file can be searched using (find or grep command) for
certain malware names.

I'm now using OfficeScan V12.0.1352 & I think the signature file is VsapiNT.sys

I'm trying to track if  globeimposter  ransomware is in our current officescan signature &
the 2 links below seems to say that TM has documented them quite some time ago:
 https://www.bleepingcomputer.com/news/security/the-week-in-ransomware-august-4th-2017-globeimposter-notpetya-and-more/
 https://www.trendmicro.com/vinfo/in/security/news/cybercrime-and-digital-threats/ransomware-recap-crypshed-spoofs-amazon-in-ransomware-campaign

but when I searched for "glob"  (I suppose FakeGlobal as it's known to Trendmicro) would have it
listed in the latest VsapiNT.sys signature but it's not there:
appreciate steps on how to list the malwares covered by Officescan's signature file:

C:\foren>find/i "glob" *.sys |more

---------- TMPREFLT.SYS

---------- TMXPFLT.SYS

---------- VSAPINT.SYS
GlobalAddAtomA
GlobalAddAtomW
GlobalAlloc
GlobalCompact
GlobalDeleteAtom
GlobalFindAtomA
GlobalFindAtomW
GlobalFix
GlobalFlags
GlobalFree
GlobalGetAtomNameA
GlobalGetAtomNameW
GlobalHandle
GlobalLock
GlobalMemoryStatus
GlobalReAlloc
GlobalSize
GlobalUnWire
GlobalUnfix
GlobalUnlock
GlobalWire
MakeCriticalSectionGlobal
JungUm Global
Corel Global Macro(GMS)
GLOBAL:
GLOBALNE:
GLOBALDOTPROMPT
GLOBAL
GLOBAL.DOT:
GLOBAL:
ExecuteGlobal
Global
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Hello
does anyone know if there is a decryptor for ransomware extension ending in bgtx.. it is a variation of dharma encryption.
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I wish to cancel a backup which appears to be running without my starting it.
The PC is running windows 7 Professional 64 bit

I am using Acronis Backup version 12 which is described when I click the "About" button as follows:

Web console service: v.12.0.2607

Backup management server: v.12.0.3622

Backup management console: v.12.0.6081

When I launch backup Exec in Microsoft explorer using Http://localhost:9877/

And observe the Status it indicates that a backup is being performed with 52% complete.

I normally manually start backups and wish to start another backup without waiting for this backup to complete.

How can I cancel the backup that is running (or any backup that is running).
Powerring down the PC and poering up again makes no difference, even with the MMS service stopped (Acronis Managed Machine Service)
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Hi All,

I am using XTM 26 series watch guard firewall in the company. We have some remote location offices are running independently and they all have CCTV camera is installed. Now when I am trying to access all remote offices camera (P2P Connection) using company network, it is not connecting at all. While, I am switch to mobile network, I can see all the cameras of all offices and vice-versa.

I understand that, firewall is blocking something. To check it, I did some real time monitoring and I have found the following log message

2018-10-04 14:54:07 Deny 192.168.1.28 255.255.255.255 32761/udp 50222 32761 1-Trusted Firebox Denied 80 64 (Unhandled Internal Packet-00) proc_id="firewall" rc="101" msg_id="3000-0148"

I already have created SNAT rule from any-external to internal DVR IP address and allowed the ports 80,32761,9000

Can anyone tell me that, What i am missing here.
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can anyone help me remove this virus. it has encrypted all my files and is asking me to email:
Frankenstein_123@protonmail.com
for the decoder.
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With currently known Ransomware variants is backing up a Windows 10 Pro and/or Windows 7 Pro workstation  to a ReadyNAS NAS Box  or FreeNAS NAS Box a reliable method of protecting your backup images/files  if the workstation user does not have permission to access the NAS device but the backup program on the workstation does have the ability to write to the NAS using a specific NAS configured Read/Write User account?
If not.....
 1) what are additional NAS configurations should be configured?
2)  what  other additional backup protection methods should be deployed on the network storage destination(s).

Thank you,
JohnB
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Cloud as a Security Delivery Platform for MSSPs
Cloud as a Security Delivery Platform for MSSPs

Every Managed Security Service Provider (MSSP) needs a platform to deliver effective and efficient security-as-a-service to their customers. Scale, elasticity and profitability are a few of the many features that a Cloud platform offers. View our on-demand webinar to learn more!

Software recommendation for Bare Metal Restore of Dissimilar Hardware.  I have an older Asus VivoBook S500C running current version of Windows 10.  I would like to purchase a new laptop and do an image restore without starting from scratch reinstalling individual software packages.
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We've just installed a new next-gen firewall and I need some assistance getting some communication between two of the interfaces.
It's a Watchguard T35 and we have our WAN on Eth0, LAN1 on Eth1, and LAN2 on Eth2.
Our WAN has a static IP, but we have /27 block of public IP's routed (at the ISP level) to our WAN for use by public facing servers.

I have that part of it working OK.  Servers connected to the LAN2 all have their static IP assignment and IP checks on the internet show the correct IPs.  This interface in the Watchguard is set as "Optional".

LAN1, is our private LAN and is set as "Trust".  Internet traffic and NAT/port forwarding is all working OK, but I cannot seem to get access to LAN2 from LAN1 devices.

I've created a firewall policy with "ANY" for the packet filtering and have set both 192.168.1.0/24 and 203.xx.xx.0/27 in both the To and From boxes.  The rule is set to allow and enabled.
But I cannot browse (using the IP or UNC name) or access any of the LAN2 resources from LAN1.  Nor can LAN2 access any of the LAN1 resources.

I'm new to Watchguard and thought I might ask here for any things I may have overlooked before lodging a support ticket with Watchguard support.
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I have a watchguard M270, the customer has a hosted server they connect to via ipsec. What policy could I enable to allow the ipsec vpn outbound.
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Ransomware Nozelesn
Is there a good decryption tool available for this ransomware encryption?
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What is the best free way to clone an hard drive (moving to SSD)

with a bootdisk. so I don't need to install anything on windows.
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Had an Vista PC brought in to me today, with a scareware remote story.  The computer is LOCKED (Pictures attached).  Drive was pulled and no virus/malware/rootkit found.  Ctrl+Alt+Del allows me to open task manager, but I cannot actually do anything with hit.  The mouse is constrained to the middle of the screen away form Task Mgr, and keyboard input closes everything immediately and then reopens the locked password request.  No actual Ransomware is found on the computer asking for money or providing a phone number or e-mail.   No change when logging into Safe Mode of any flavor.  Replacing registry from regback didn't solve it.
20180810_111145.jpg
20180810_111150.jpg
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Ransomware

182

Solutions

449

Contributors

Ransomware is malicious software, designed to block data access in order to extort money. As a form of malware, ransomware is most often used to infiltrate devices through infected emails or links that, in turn, recognize and take advantage of vulnerabilities in the operating system and installed third-party software.