Remote Access





Remote access may refer to the connection to a data-processing system from a remote location, for example through a virtual private network remote desktop software, terminal emulation, or the activation of features of a business telephone system from outside the business's premises.

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Have a Remote Desktop Services environment using Windows Server 2012 R2 in AWS with a Domain Controller server, RDS Gateway and one RD Session Host Server serving remote apps.   Its been running fine for the last few months until yesterday when users logging in got the 'The remote session was disconnected because there are no Remote Desktop License Servers available to provide a license'.

Checked the RD Licensing Manager on the Gateway and sure enough there were no licenses.  The trial period must have expired.  Ordered and installed 5 users RDS license. The RD Licensing Manager showed the 5 Total Licenses and 5 being available.  Restarted all servers.  Still get the the same message.  Checking the Events the 'Microsoft-Windows-TerminalServices-SessionBroker-Client' had the error 1306 'Remote Desktop Connection Broker Client failed to redirect the user <username> Error: NULL.'

Did a Google search on this message but none of the solutions applied to my situation.
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I have replaced an old Remote Desktop Server with a virtualized Win 10 PC (there was only a few people using it so did not want to do the whole server thing)
Anyway, to make things easier for the remote users I set up a static DNS entry to point the old server name to the IP address of the Win10 PC
If I ping the old server name it resolves to the correct IP address.

If I connect to the Win10 PC using the name of the Win10PC it works as expected.
If I connect to the Win10 PC using the name of the old server, i get the following error;
"The connection cannot be completed because the remote computer that was reached is not the one you specified. This could be caused by an outdated in the DNS cache.  Try using the IP address of the computer instead of the name."

In DNS I have tried;
an A record - OldServerName -> IP address
A C Record - OldServerName -> Win10PCName

No Difference.

Any suggestions would be appreciated - clearly the RDP protocol is not liking the name differences
I have sbs 2003 server, I also have cablevision as my ISP, we just moved and I have to open a new account with my provider, so the Static IPs were changed.

Now I cannot remote access into my destops.
I updated the new WAN ip on the router, updated the A record on my DNS with the new IP, Re configure the firewall on the server, open ports 80 and 25 with the ISP, and still not able to have remote access. Can someone help?
We have just inherited a business with which they have a win 2012 remote desktop server, that doesn't look like it's setup properly.

I'm after two things from this ticket
1) to proof if the previous IT company have set it up properly with out making changes to fix quiet yet
2) what fix will be required.

Users have been reporting that when a 4th user goes to login, it  says,
RDP login error
The business only has up to 6 remote users, yet they have a license for 50 installed on the server. We believe the previous IT company, may have put a license on that doesn't actually belong to the company. As they believed they only had 3 user license, but can't find it.

The services installed are
Remote desktop gateway, licensing and remote desktop web access.

Shouldn't remote desktop session host be needed ?

on the RDS overview on remote desktop services, , I'm getting - There is no RD connection Broker servers in the server pool, to manage a deployment, you must add all servers to the deployment server pool
What are some good books that discuss how to set up and configure Direct Access within a Server 2016 network?

If there aren't any good books that deal solely with Direct Access then what are some Server 2016 books that go into the Direct Access subject in good detail?
Is it best to deploy Microsoft Direct Access within its own virtual Server 2016 virtual server or can it be installed on a server that is currently running other Windows roles (such as Active Directory) or on a Hyper-V base server?
We use Emco Remote Shutdown to reboot our computers a couple times a week because I have the users only log off and not shut down.  Emco is a great product, however, the cost has now skyrocketed.

So I am asking EE if anyone has used a different product that is cost effective?

We have a couple of cloud servers which we use to VPN in to and share files/folders.

Both are hosted with the same company, both are setup using routing and remote access using PPTP. One server is working, the other is connecting but we have no LAN access.

The IP addresses used on both servers are public WAN IPs, and they are connected directly to the internet rather than being on a private network using a gateway. So for the working server we configured a range of IPs to be given out under RRAS - Right click Server name - Properties - IPV4 - Static Address Pool. When we connect the VPN, it assigns an IP from the range we set here, and we can then access the server shares using \\IPADDRESS.

We have done exactly the same on the second server. When we connect this VPN it assigns an IP from the set range, we can ping the server IP no problem however when trying to access the shares it cannot see the server. I have tried the \\IPADDRESS and also \\SERVERNAME.

I have tried disabling the firewall to make sure nothing on here is blocking the connection, and it had the same issue.

Both servers are running Windows 2012 R2 Standard, but for some reason I have an extra tab in RRAS on the non working server under IPV4 called IGMP? I am not sure what this is used for but it isnt visible on the working server.  

Any suggestions?
Users logging on to Remote Desktop Services, @ symbol does not work
Hi Experts,

I'm trying to use Remote Desktop from one Windows 10 PC to another one that is on my LAN.

I'm getting this error:

Remote Desktop Connection

An authentication error has occurred.
The function requested is not supported
Remote computer: surface4
This could be due to CredSSP encryption oracle remediation.
For more information, see

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PDC [Windows Server 2012]
RDS [Windows Server 2008 R2]
Forest Function Level [2003]

Terminal Server Continually Losing Trust Relationship.
I am currently troubleshooting an environment where, on a daily basis, a terminal server is losing its trust with the domain.

The users are able to logon if the machine is removed and re-added to the domain, or if the PC account is reset.
However, this is not a solution in the long run, as we cannot manually reset the RDS server within AD daily.
All DNS settings appear to be correct.
Forwarders are properly added.
Both machines are looking to the PDC for DNS.
All networks are configured as domain.

RSOP confirms that there are no GPOs currently resetting any DNS settings.
There is a GPO that is set to specify the site name.

Included are the DCDIAG and REPADMIN /replsum outputs for analysis.
Any assistance would be great appreciated!



Directory Server Diagnosis

Performing initial setup:
   Trying to find home server...
   Home Server = [PDC]
   * Identified AD Forest.
   Done gathering initial info.

Doing initial required tests

   Testing server: Default-First-Site-Name\[PDC]
      Starting test: Connectivity
         ......................... [PDC] passed test Connectivity

Doing primary tests

   Testing server: Default-First-Site-Name\[PDC]
      Starting test: Advertising
After Installing and configuring DirectAccess 2016, Users lost access to DCs, they are unable to get new GPO applied and can't ping anywhere internally.
there are about 1000 users affected.

Why would directaccess turn users network profile from Domain to Public although NLS is reachable?
How to change all this config back and fix users accessibility to DCs ?

I would appreciate any help
We are testing out Citrix XenApp 7.17 and we use published desktop screens at my work.  We have a user that does not have very good eye sight and she says that she cannot see things correctly via Remote Desktop to the Windows 2102 R2 server.

When she is connected to the Windows 2008 R2 server, the RDP session and viewability is fine.  I do not know what to try on the new 2012 R2 terminal servers.  I have tried the following:

  • Swapping monitors

  • Adjust ClearType text

  • Adjust Remote Desktop 'Experience' tab to be LAN (10 Mbps or higher)

I want to try an .ica connection but that is not ready yet, hopefully it will be ready soon.  I also want to try a higher resolution from the Wyse Think Client, maybe that will work?

What else can I do to assist the user's ability to view text better on a Remote Desktop session to a Windows 2102 R2 server.  I never got into gaming so I am not that familiar with the graphics tricks.  I do not know what else to do because I am afraid if I purchase another monitor then the problem will still be there.
I'm looking for some guidance on how to allow Remote Users to access system applications. We currently are running a phase 1 setup where users are sent home with company equipment and use Sonicwall Global VPN software and Remote Desktop to remote into their own computers, located on site.

This is not, however, ideal, as it requires equipment on both ends.

Ideally what I'm looking for is to have a way for a user to have equipment at home, use a secure VPN connection with the Sonicwall Global Client, and then have the user access a desktop that is not in use. One way, obviously, is to have a bank of PC's with one dedicated to each person, but this seems cost prohibitive. So my thought is a virtual desktop.

I currently have two Windows 2016 Servers running my main system, including DNS and Active Directory, among other, core services. Is there a way I can build virtual desktops within that server? Should I have a separate server dedicated just to this task? What would be my starting point? Would I use Microsoft's built in Hyper-V? Would I use VMWare in some way?

The first group will probably be only 5-10 users, though this number may go up. I know there are options like Citrix which would provide a web interface but the way our applications are setup they would require a direct connection and so I don't know if Citrix and the like would work, though I am looking into this as well.

We have hundreds of available DHCP over VPN connections through our …
Attempting to setup Microsoft Direct access, but it does not see my wildcard SSL cert from godaddy. It will allow me to use a self signed cert, but we would rather use our wildcard cert that matches our domain. I've read setup guides that say a wildcard can be used. Any ideas as to why its not showing up?
Is there any way to prevent users copying files from a mapped drive, when they're not domain joined?

Server 2012 R2 - Active Directory & File Share
Local devices - connect to shared folders from the server, using their AD accounts for authentication only. Local devices are NOT domain joined.
RDP stopped working suddenly on June 9th/10th. Windows 10, Win Updates shows something installed on the 9th. User then unable to RDP on the 10th.

We've tried everything we could think of. We checked firewall settings, we checked that the port designated for RDP sessions is using the correct service, we checked that user was in the Remote Access group in AD, even made sure RDP was still enabled. Tried turning off/on Network level access.

Weird part is that we can RDP from computer #1 to computer #2 but not from #2 to #1 or from any computer to #1.

Anyone else have this issue post update? Any other suggestions we can try?
Hi Guys,

Microsoft changed their licensing model and I will appreciate some clarity on the following:
(I've been searching online, but I am unable get a straight-forward answer)

Our supplier quoted us on:

MS Windows Server Standard Core 2016 Single OLP
16 licenses no level
Core licenses

We use our server mainly as a file server, with mapped drives from each user workstation.

1.  Previous Windows server versions included 5 x user CALS.  Are any user CALS included in 2016 Standard Core?
2.  Does Server 2016 include a trial period with unlimited  user CALS?  (as for example the 120 days grace period for remote access licenses)
Does Access Anywhere in Server 2016 with Essentials Experience role enabled provide the same functionality as Remote Web Workplace in SBS 2008? I'm not talking about full RDS server access to a Terminal Server that requires CALs but only RDGateway so users can securely login over RDP/HTTPS to their own physical workstation without a paid CAL.
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I cannot find the delete a question "report a question"  function.  It used to be obvious, but now its gone
I have one public IP on my broadband router and three servers with private IPs. I have configured port forwarding (3389) for one server. It is working fine and accessable via remote desktop connection.
Now I want to access all servers remotly (via remote desktop). How I can configur the port forwarding (3389) for all servers.
Server 2012 R2 Standard.
Several users sometimes remote to server locally, have on user on the outside that remotes in and is limited to only quickbooks via RemoteApp,

Server experienced an unexpected shutdown now RDP to server is not working.
Upon rebooting, 3 RDP services consistently refuse to start automatically:
Remote Desktop Connection Broker (Tssdis)
Remote Desktop Management (RDMS)
RemoteApp and Desktop Connection Management (TScPubRPC)
I can start these services just fine after booting and RDP is restored, but wont stay started after reboot.
If you start the services and go to Server Manager > Remote Desktop Services > Servers there is an error reporting in the log.

"The remote Desktop Connection Broker server could not Enumerate the targets for the provider named NULL from the database."
Pooled virtual desktop collection name: NULL.
Error: Logon to the database failed.

I have removed and re-added the remote desktop features in server manager.
Have added "server" to Windows Authorization Access Group.

I read somewhere that I may need to download SQL server manager, somehow logon to the broker database and remove a couple NULL database entries?
I have setup RRAS on Server 2012 R2 specifically using L2TP as the primary connection in for remote access.
I also enabled port forwarding on the router to be directed to the server hosting RRAS.  We were initially using an old outdated router and found out it didn't support L2TP so it was replaced, however, we still cannot get this to work.

RRAS Setup:
Enabled for IPv4 using a static DHCP Address Pool
Authentication provider is windows authentication
Accounting provider is windows accounting
Preshared key has been setup

The ports I forwarded are:
L2TP port 1701 UDP
Port 500 UDP
Port 4500 UDP

I also tried TCP/UDP on these ports and still unable to connect.

VPN End User setup:
Setup for L2TP
Requires encryption
Setup to use CHAP and MS-CHAP v2
Also tried using EAP-MSCHAP but no change
Ensured I entered the correct Preshared key for L2TP

Confirmed RRAS is OK as I have been able to get PPTP working without issue.

When we try to connect to L2TP it hangs on connecting......

We've exhausted our resources on solving this issue at this point.

A users computer will not log on today. Worked fine yesterday. OS is WinPro7 . We use a VPN logon.  When she tries to log on, it says user or password is incorrect. When I log on with my credentials, it starts logging on, then says "Logging off" and returns to the log in screen.  What should I do?  I tried restarting in Safe Mode with networking and it did let my logon in, but there is not Remote Access Control (something like that) when I try to launch the Network>VPN.  Next thing I tried was restart using F8 and then ran Repair Computer, but System Restore had an error 0x800700b7.

Any idea what I should try?
I want to start a RDP session from command, but "nothing happens".
However, starting the GUI from command prompt is fine..

windows version

Does not work:
mstsc.exe /v:

Does not work - "nothing":
not a working

Remote Access





Remote access may refer to the connection to a data-processing system from a remote location, for example through a virtual private network remote desktop software, terminal emulation, or the activation of features of a business telephone system from outside the business's premises.