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Salesforce is a Platform as a Service (PaaS) for cloud-based customer resource management that includes components for case and task management, data management and a help desk system. It also includes systems for add-on applications written in Apex, a proprietary Java-like language, and systems for human resources management, employee training and performance management.

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Anyone with experience using Zapier as a 3rd party integration tool?

I am trying to use it to connect a client's Pardot account with GetSiteControl (e.g., popup box for email addresses collection for shopping cart abandonment, site exit surveys, prospect newsletter signup, etc,). All the setup and dev documentation from GetsiteControl and Zapier suggests that it is possible but I cannot get it to work.

With Zapier+GetSiteControl widget script+Pardot contact form on a Pardot landing page where the GSC script is installed, GSC can't see the script and thus gives an error that it hasn't been installed.

Let me just put this out there in case you were thinking of sending me support links from GetSiteControl or Zapier's support websites. I have already looked at those links. Frankly, I think the lack of Zapier documentation suggests that the integration possibility is just BS. Zapier has built a mother-of-all-APIs that presumably connects 3rd party platforms together; and they have a long list of applications they claim this API works with.
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On Demand Webinar: Networking for the Cloud Era
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On Demand Webinar: Networking for the Cloud Era

Did you know SD-WANs can improve network connectivity? Check out this webinar to learn how an SD-WAN simplified, one-click tool can help you migrate and manage data in the cloud.

Dear Experts,

We are running a ADFS Server 2012 R2 in combination with the Azure Microsoft multi-factor authentication Server. (It's the on-premise version of the MFA server).

We use these both servers to authenticate our users to salesforce. Right now, we say that all unregistered devices and all users coming from an external source must go through the MFA server.

Please see the screenshot attached.

The location tag isn’t working at all. So, my first question is, where can I define what the internal source is? I would like to include the internal IP-range to it.

Please note, that we are using the ADFS without a web application proxy.

My second question is, how can I register devices to adfs. Because we mainly connect to salesforce from our RDS servers. If I cloud register the rds servers to adfs, then I don’t care about the location tag.  


Thanks SGTA14
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$j = jQuery.noConflict();



$j(window).load(function() {
        replacePickVals();
    });
function replacePickVals(){
    $j('option').on("change", function() { return $j(this).html() == "--None--"; }).html('Select');
}



<p class="Directions">Select Plan<i class="fa fa-asterisk"/>

<apex:inputField value="{!app.Count__c}" styleClass="trackChanges" html-placeholder="" id="county" style="display:none;" />
<apex:inputfield value="{!app.Plan__c}" id="plan" styleClass="trackChanges" style="width: 200px"`>
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Dear Experts

please suggest me on how to convince the sales users regarding the benefits of sales force automation.  not too technically but make them understand on how it helps to them and organization, please help me here listing few points.

Thanks
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I am actually trying to implement text-to-speech conversion in Salesforce by hitting a third-party api.

When i send the request through Postman, i get back the proper response in .wav format. However, I'm not being able to handle this reponse programatically in salesforce end, as I am not able to store the response in any audio object.

Any assistance would be greatly appreciated.

Thanks in advance.
Abhishek.
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Hi Experts,

We have BES 5 and 12 and have BB handheld devices configured to access user's corporate mails in Exchange 2010.

Users are complaining that Auto generated mails from Salesforce are not visible (content Not visible) on BB hendhelds. those mails are visible in outlook like normal emails.

The issue is with all mails from salesforce.

as part of troubleshot, i have found http://support.blackberry.com/kb/articleDetail?ArticleNumber=000024048 and http://support.blackberry.com/kb/articleDetail?ArticleNumber=000003265 but i think these are not solution for me as the mails are delivered as normal mails instead of attachments.

if anybody has encountered such issue and resolved please provide the details so that we can try that too.

Regards,
Aanand
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Hello All,

I usually ask questions for technical help, but this time it's for something else less technical.

I have an extremely small center, about 4 - 8 people that receive calls throughout the day. I am looking for some software where I can either track the incoming number and bring up a customer record from our OMS Software (back end MS SQL) OR have a CSR type in the number to their account and it queries the database (MS SQL) for a record. For the phone system, I have (on premise) Digium Switchvox server which has an API to it so I "think" we can extract caller-id info from if the software supports it on a per-user bases in order to know who's phone is ringing, etc.

Please note, nothing needs to be written back to the DB. It's just used for read-only access to pull data out to show a list of order, dollar amount, shipping address, billing etc.

This software, I would prefer to run in house but can be cloud based if needed. The ultimate goal is strictly to "log" interactions with the customers and build a history. Currently we don't have any. So a customer could potentially call and say "Jon told me I could get 15% off my next order" and we would believe it - obviously, because there is no notes for that customer that would show that he spoke with this customer or not.

Anyways, I am looking for something that I can do all of this. I do not think Salesforce is the right call and I've checked out ZenDesk and non which I think would be a good fit w/o …
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I've attempted unsuccessfully to upload a file from apex code to my AWS S3 instance.  I receive the following error:

The request signature we calculated does not match the signature you provided. Check your key and signing method.

I've confirmed that both the Key and Secret are correct (tested successfully requesting a url for an existing file in the bucket), so I'm assuming the issue must be the way I am forming the signature for this particular request:

 String formattednow = System.now().formatGmt('EEE, dd MMM yyyy HH:mm:ss Z');

  String stringToSign = 'PUT\n\n' + 'application/pdf' + '\n'+formattednow+'\n/'+ 'bucketname' +'/'+ 'testFile.pdf';     

  Blob file = Blob.toPDF('Testing string to pdf.');

  HttpRequest req = new HttpRequest(); 

  String signature = make_sig(stringtosign);

  req.setMethod('PUT');
  req.setHeader('Authorization', 'AWS ' + awsKey.Key__c + ':' + signature);
  req.setHeader('Content-Type','application/pdf');
  req.setHeader('Content-Length',String.valueOf(file.size())  );
  req.setHeader('Date', formattednow);
  req.setEndpoint('https://s3.amazonaws.com/' );   
  req.setBody( EncodingUtil.base64Encode(file) );

  Http http = new Http();
  HTTPResponse res = http.send(req);

Open in new window


Where am I going wrong? Any help will be greatly appreciated!  A fix using AWS Signature V4 would also work.

P.S. The make_sig function:
	private static String make_sig(string canonicalBuffer) {
		String macUrl ;
		String signingKey = EncodingUtil.base64Encode(Blob.valueOf(awsKey.Secret__c));
		Blob mac = Crypto.generateMac('HMacSHA1', blob.valueof(canonicalBuffer),blob.valueof(awsKey.Secret__c)); 
		macUrl = EncodingUtil.base64Encode(mac);
		return macUrl;
	}

Open in new window

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I am a network engineer who has been tasked with rolling out a backup service for our Salesforce account and have been looking at three vendors with the assistance of our (non-IT) salesforce administrator.  This is a system that he will administer; I'm just involved to do the due diligence.

His preference is Spanning, although he also likes Backupify.  Between the two, he's stated that he'd be completely okay with either product.  We've also looked at OwnBackup.  Our salesforce admin says he could certainly "live with" OwnBackup and I shouldn't refrain from choosing them if I thought they were better, but he likes the other two better.

The sales reps from all three vendors have stated that their product is the only one that will restore all data (including metadata, related records, etc.), and that using one of the others may potentially result in significant disruption to our environment in the event of a problem.

For my part, I am only concerned with three things.  First, we need an indefinite retention period.  My team isn't yet certain what our legal requirements will be in that regard (the company is expanding rapidly, and adding offices nationwide), and we'd prefer to not have to worry about it.  Second, we want to ensure that any data transmission is encrypted (obviously).  Third, we want to ensure that any restoration actually works.  Normally, I wouldn't bother saying that third point as it would seem obvious, but each of these vendors is saying that this is not …
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Salesforce

188

Solutions

8

Articles & Videos

323

Contributors

Salesforce is a Platform as a Service (PaaS) for cloud-based customer resource management that includes components for case and task management, data management and a help desk system. It also includes systems for add-on applications written in Apex, a proprietary Java-like language, and systems for human resources management, employee training and performance management.

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