Skype

194

Solutions

301

Contributors

Skype is for doing things together, whenever you’re apart. Skype’s text, voice and video make it simple to share experiences with the people that matter to you, wherever they are.

With Skype, you can share a story, celebrate a birthday, learn a language, hold a meeting, work with colleagues – just about anything you need to do together every day. You can use Skype on whatever works best for you - on your phone or computer or a TV with Skype on it. It is free to start using Skype - to speak, see and instant message other people on Skype for example.

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Skype for Business - you are driving me mad! Following on from advice from here about recording Skype meetings, I went to set up a Meet Now with someone in my contact list. She was online and the message I got was :  "cannot invite X to to join this meeting". The person is using a messaging programme that does not support more than two participants"..WTF?
So what's the problem? I could do this with Pamela no problem in the old Skype? Thanks.
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Hi,

We have a Skype account for our company.

We sign in with our company email address to access our Skype account on our Windows 10 Pro PC.

For people to get in contact with us, they usually request a Skype ID.

Our Skype ID displays as something like the following: live:" "_(numbers)

We would like to change this as it does not look professional.

How do we change the Skype Name/ID for our Skype account?

We are aware we can change the display name for the account but the Skype ID is needed for people to search for our company on Skype.

Thanks,
Robbie
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Hi Experts,

I have a troublesome PC emitting an Error attempting to install Camera "error code 32"

Under device manager the camera is show with exclamation mark unable to update the driver I have installed this camera on anopther PC for testing and it worked so camera is fine

Camera is a Microsoft Cinema,  I can get the audio to work with Skype but Webcam is not detected... anyone come across this one?

Exclamation mark on Camera & both  DVD's that are installed on this PC, there are a few so called fixes I have been through without success...

Any suggestions please?
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We recently installed a Polycom  RealPresence Trio 8800 in one of our conference rooms.  We are currently on Office 365 with Skype For Business.  We created a generic conference room 'user account' that we have logged into the device.  The generic account has an Office 365 E3 license assigned.  However, when using Skype, we cannot access the global directory to invite other users.  Even if I log in as myself I only get my Skype Contacts but cannot get out to the Global directory.  What are we doing wrong?
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We are a newly migrated O365 tenant.

When I assign an E5 license with domestic calling plan to myself, I receive the message "You are not set up to use this calling feature" when trying to call another Skype for Business user within our company.

If I change my license to E3, then the call is completed without issue.

Does anyone have any ideas why that might be?
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We are just starting to use Skype For Business for Internal IM.   We have setup Skype For Business to not allow External Contacts to be added. We didn't want Employees to start chatting with Friends and Family while at work.

We are looking to get rid off WebEx for Presentations and wanted to use Skype For Business, though it looks like we can't Invite Customers to the Meetings since we blocked External Access.

Is there a Way to Block External Users for IM, though Allow Inviting External Customers for Presentations?

Thanks!
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Is there a Microsoft tool for testing Skype for Business video performance?  There exists for audio NetworkAssessmentTool.ext which allows you to make hundreds of simulated skype audio calls and gain insight into network preparedness for audio. Is there any similar tool that looks at Skype for Business online video?
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We have 2 x Skype Room systems and 1 x POlycom Trio 8800 visual+.  We use on prem exchnage (2010) but have Skype For Business deployed via Office 365.
How can we allow executive Assistants to schedule meeting between these devices and external parties (ie provide a Skype Meeting ID).

For example:

EA schedule s a meeting on behalf of her executive, the meeting needs a skype ID, she has the plugin installed but is not signed ion to SKype.
How do we get this to work?
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Hi guys,

We implement Skype for Business Cloud Connector on-premise  VMs on Hyper-V. (Building 1)
Also take a SIP Trunk from our ITSP in Building 2. There is some questions as below:
1-      Is it possible to forwarding SIP port from IP static in building 1 to IP static in Building2?
2-      How should I edit configuration.ini file? Specific in voice gateway section… put IP static that related to building 2 or what?
3-      Where should I use my SBC IP & IP address which I take with SIP Trunk modem
PS: Network structure and Configuration file is attached. Please help us in this regards ….
Thank you
Drawing1.jpg
CloudConnector.ini
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Hi,

We are currently having issues syncing the time/date and setting up the SFB login's on our Polycom trio 8800. Can anyone advise on how to resolve the issues.

Thanks.
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We have recently moved our email environment to O365.  We're ready to move our old on prem Lync implementation to Skype for Business on O365.  It's currently working and we have users already set up.  90% of the company is still running Lync 2010 client.  We need to upgrade everyone to SfB 2016 client so we can migrate them to SfB in the cloud.  I need step by step instructions to push the install through GPO so we don't have to sneaker-net the entire install on around 150 PC's in multiple geographic locations.  Or, if there's another way to do it without doing it manually, I'm open to that as well.

Also note, majority of our users don't have admin rights to install the upgrade so, we need the Group Policy script to do that as well.

We're running Windows Server 2012 R2 as our Domain controller.
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Skype Dial pad Disappeared for the Client.

When a user dials a toll free number and then try to enter the DTMF from Dial pad. The dial pad disappeared.
When we are checking the same user on other machine same issue.
When we logged in with the other SIP URI on affected user machine it is working fine.
0
I am using jdosbox or  DOSbox, and when I connect remotely using zoom or skype. I get double mouse pointers. Changing screen resolution doesnt help. Anyone?
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We are setting up Skype for Business 2015.
In the boardroom I have setup a Laptop with Windows 10 Pro and Skype for Business to be used for Video Conferencing. I have attached a Logitech BCC950 Conference Cam to the laptop. When looking at the Preview in Video settings, you can get a stream from the camera. Once you connect a video call you get the message "Could not start Video: Your camera is not setup or you are already using it."
There are no other applications that could be using the Camera.

I have tried the following:
  1. Updated the driver to the latest that Windows updates can find as Logitech does not supply updates on their website.
  2. Installed all Windows updates.
  3. Changed USB ports. These are only USB 2.0 ports.
  4. Tried a different computer with the same setup but have the same issues.

Can anyone help?

Thanks in advance.
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If you go into a report in Microsoft Call Quality Dashboard - you can see how many good
or poor calls there were in a day. (See the inline image.)  But say you see that on a particular
day there were six bad calls. How can you go about finding who made those calls, from where,
at what time etc etc? Thank you.

SuppMCQ find the bad calls
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What services can be restarted in Windows 7 if audio fails when joining a WebEx
conference? My system audio for mic and speakers tend to work fine for Zoom meeting
and Skype. WebEx has had problems and I have to have it call my cell phone instead of
just using the headphones on the laptop.
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Skype for Business 2015,


We have two Domains ( there is two way trust between these  Domains), Skype for business 2015, servers installed & working between these two domains, but  skype users are not communicate each other in there domain . Now need to communicate over the Domains

 is there Skype Edge server need to install between there two domain or there is other-way around. please reply urgently
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We have a client who is using Skype (not Skype for Business) and is in a couple groups chats.  On a daily basis, there are messages that are received in Skype on their phone, but the messages do not show in Skype on their computer.  Some of the messages that are received on their phone do appear in Skype on the computer, but not all of them.  Is there any way to synchronize the messages between Skype on their phone and their computer so that all messages show on both.
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Good day,

We have uploaded pictures into AD for a few users and we have an issue with the picture being displayed wrong in Outlook 2013. One user will send an email to another and the wrong picture will be displayed. I will then check from my outlook and the correct picture will be displayed for that user. We also use Skype for business but it has always displayed the correct picture.

Any assistance will be appreciated.
0
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Voicemail using Unified Messageing and Skype for Business - Greetings not being played/ applied correctly.

Afternoon everyone,

We use Skype for business, for VM we use Unified Messaging and whilst this technically works I have unearthed an issue with greetings.
Due to the nature of our business we need to have two different greetings for in and out of hours (simple one would have thought). We have these two greetings recorded in the system and can hear them when we go to re record.

However, when the number in question is dialed and goes to VM all we get is the generic 'Welcome to the mailbox of' message.

I've played with rules and settings through OWA and cannot figure out what I am doing wrong.

Happy to share settings or anything if it helps diagnose.

Thanks
AK
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How is a two server Edge pool in Skype for Business 2015 server on premise load balanced?  
If I just have one server in the pool it works just fine.  As soon as the second server is added, no one can connect.
We have the external NICs load balanced and NAT'ed so that we only have to use 3 public IP's instead of 6 or 7.
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Hello Experts - I've been asked to deploy a video conference system for a meeting room to use with services like Skype and WebEx.  I got a quote that came in well over 20k which is far too much for us.  I'd like to see if I can setup a system myself using a less complicated configuration.  For example, the proposal included a VoIP bridge to our existing phone system, audio mixer, ceiling mounted speakers, amplifiers and so on.  There is a dedicated PC in the room so I'm thinking of just mounting a decent USB camera on the wall under the display and a ceiling mounted microphone which connects back to the PC's 1/8" audio jack.  We could then use the display's built-in speakers to hear the audio.  Maybe my setup is too simple and I'm missing something.  What would you recommend to get the job done but keep the price reasonable?
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I would like to make it so a mac is not able to connect to email via active sync but all other devices are. I know mac mail uses EWS but if i do a full disable of EWS in Exchange command shell it loses connection with Skype for Business as well. Is there any way i can have my cake and eat it to?
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Skype For Business

How do I force  automatic login for Skype for business on client computers.

Skype is such a nice took to have in your environment but at the same time so useless if people aren't logged in.

Is there a way to automatically sign users into Skype when they login on their computers ?

As always we trying to avoid going to each user to update their settings manually.

Looking forward to hear from the experts.
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We have a Skype for Business 2015 solution hosted by a third party (Not O365). I have been asked for detailed reporting such as

Number of calls into the company by a person (external only)
Total number of call received (external only)
How many of those calls answered within 10 sec (or around 4 rings)
How many of those calls answered outside of 10 sec
How many of those calls not answered (dropped/missed)
How many of those calls went to voice mail facility

I want this for some users - and some response groups. I don't need it for all users or all response groups.

My SfB supplier is telling me that the inbuilt reporting in Skype is mainly for fault diagnostics and have suggested a third party products which is extremely expensive based on a per user basis, and I have to pay for all users even though I only need reporting for around 10%.

Can anyone tell me if SfB can natively generate reports like I want? And if not, can anyone recommend a solution please?
0

Skype

194

Solutions

301

Contributors

Skype is for doing things together, whenever you’re apart. Skype’s text, voice and video make it simple to share experiences with the people that matter to you, wherever they are.

With Skype, you can share a story, celebrate a birthday, learn a language, hold a meeting, work with colleagues – just about anything you need to do together every day. You can use Skype on whatever works best for you - on your phone or computer or a TV with Skype on it. It is free to start using Skype - to speak, see and instant message other people on Skype for example.