SugarCRM

148

Solutions

269

Contributors

SugarCRM produces the web application Sugar, a customer relationship management (CRM) system that is available in both open-source and commercial open-source applications. Sugar's functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM and reporting.

Share tech news, updates, or what's on your mind.

Sign up to Post

Dear Experts

We are using SugarCRM enterprise edition for sales force automation for marketing campaigns and sales work force now we have a requirement for business intelligence solution for SugarCRM enterprise edition.
1.  I have heard of CognosBI from IBM few years ago is this still the best BI to go for.
or any other BI tool please suggest

Thanks in advance.
0
Enroll in June's Course of the Month
LVL 9
Enroll in June's Course of the Month

June’s Course of the Month is now available! Experts Exchange’s Premium Members, Team Accounts, and Qualified Experts have access to a complimentary course each month as part of their membership—an extra way to sharpen your skills and increase training.

Dear Experts
I am we are using SugarCRM for sales force automation though the server hardware is with good config still the performance is low, slow loading while login and as well listing the leads and fetching reports takes more time, we have around 150 users and we are using sugar enterprise. not really sure should I have to host database server i,e mysql in a separate instance , this application is running on redhat enterprise linux with httpd2.4, mysql5.6 and php56,
PHP modules and settings were able to install all but could not mange mcrypt as it was not supported by redhat, also could not install libsodium extension however without these two i,e mcrypt and libsodium still instance is found to be working not sure if the performance issue that is load time is consuimg more is due to this , the perfromance is slow within the same network in my lan where sugarcrm is hosted . please suggest how to resolve this. thanks


Sugar-7.docx
0
Dear Experts

I am working as an AVP-IT but I also sold the idea of marketing automation, sales force automation and customer support I have been given an opportunity to implement the CRM application and also deployed call centre and integration with crm application for inbound and outbound also advanced marketing automation software act-on for lead nurturing,  these all are not only my initiative instead I have successfully implemented and drive though the adoption.this is as a corporate growth strategy  centralising the multi-branch process though the technology business applications .  I have put forward the promotion I do not know what designation I fit in , can you please suggest me, can I ask for all the following
1. VP  IT Operations
2. Internal Digital marketing technology support
3. marketing and salesforce automation support
The reason I am asking all these designation is while in the process of driving or enabling some functional heads bringing the resistance mentioning that Iam IT person,this designation from the management might and announcement from HR will avoid conflicts is what I think, please suggest also please correct the above listed designations to best suit
0

SugarCRM

148

Solutions

269

Contributors

SugarCRM produces the web application Sugar, a customer relationship management (CRM) system that is available in both open-source and commercial open-source applications. Sugar's functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM and reporting.

Top Experts In
SugarCRM
<
Monthly
>