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Telecommunication occurs when the exchange of information between two or more entities (communication) includes the use of technology. Communication technology uses channels to transmit information (as electrical signals), either over a physical medium (such as signal cables), or in the form of electromagnetic waves. The word is often used in its plural form, telecommunications, because it involves many different technologies.
looking to move to 8x8 or appia (or whoever once i get all the names down) to host our calls in their cloud based pbx systems. we will only have 2 phones in the office.
was told a simple intern…
We have an older 3Com NBX V3000 Analog phone system and today, we've been having some issues where the user inside the office can hear the caller just fine, but the caller outside the office is unable…
I'm working with a Cisco UC520 phone system and have been having issues with call transfers to 2 extensions. If someone calls the main number from the outside and requests to be transferred to either …
I had this question after viewing skype auto redial (https://www.experts-excha
I want a simple program that will attempt a busy number 60 times. Mo…
Have a call center/answering service with 150 lines. our VOIP phone equipment is in our office. it sucks, call quality not that great, and i can't do half the things i was quoted. looking to move t…
Setup 8x8 in August, ported all the numbers over and set everything up internally. All the internal routing works, call quality is good and has overall been a success. Now I am hearing from my custo…
If someone has my mobile phone's IP address, are they able to identify my location? I
If so, how?
A customer asked me: "I am looking for a place to buy vanity phone numbers that we can “own” and port to whichever phone provider we chose. Do you have any ideas of where I might start looking for som…
If your business is like most, chances are you still need to maintain a fax infrastructure for your staff. It’s hard to believe that a communication technology that was thriving in the mid-80s could still be an essential part of your team’s modern IT environment.
I'm trying to get the logic down and see if this is possible with our BCM450 system.
The incoming call is supposed to basically do the following:
Incoming Call ->
-- Ring Extensions 3401,3402…
Messaging apps are amazing tools with the power to do a lot of good, but the truth is the process of collaborating with coworkers requires relationships established through meaningful communication - the kind of communication that only happens face-to-face.
Don’t let your business fall victim to the coming apocalypse – use our Survival Guide for the Fax Apocalypse to identify the risks and signs of zombie fax activities at your business.
What type of devices exist for a line failure. If we have a fiber line and then want to ensure backup with a cable line, what is the intermediary device that we would have that would cut over to the …
In our personal lives, we have well-designed consumer apps to delight us and make even the most complex transactions simple. Many enterprise applications, however, are a bit behind the times. For an enterprise app to be successful in today's tech world, they need to be consumer-grade. Here's why.
What do we know about Legacy Video Conferencing?
- Full IT support needed!
- Complicated systems at outrageous prices!
- Intense training required!
Highfive believes we need to embrace a new alternative.
I want to use TAPI to make calls. I have successfully used tapiRequestMakeCall in the TAPI32.DLL to make calls, which seems to use dialer.exe. However, I would like more control over the call. I …
I'm using TAPI to successfully make calls. However, I get the dialer.exe dialog. See image. How can I prevent this? Or get rid of it after the fact? To this end, I tried FindWindow and SendMess…
I am interested in the challenges of VOIP on BYOD devices. Applies to both iOS and Android smartphones.
Could someone confirm the following:
i. Let's say I have a VOIP client running on my per…
I dont get good reception in my office due the height of the tower I am in and therefore thinking of buying a Vodafone Sure signal adapter.
Does anyone in the UK with specialist telecoms technical …
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efa
You can even…
My house or area is prone to lightning strikes. About a year ago my BT router blew after a lightning strike, and the spike coming into the router preceeded to blow the network card from the PC that w…
We are a regulated body and currently use a carrier for our trader voice recording. We give our traders corporate phone devices locked to that carrier.
Someone asked me the other day abou…
We are an organisation with offices in US, EMEA, APAC.
Each office has an IT department, and each IT group has their own on call Blackberry for weekends/evenings. End users ring the Blackberry for …
This is a step by step guide on creating single number reach (mobility) for Cisco Call Manager. After configuring this when someone calls your deskphone after 3-4 rings your cell phone will start to ri…
I'm Dumb-phoned(ed) Last week, I noticed this message when adding events to my Google Calendar: On June 27th (2015), Google is removing SMS as a notification option for G…
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