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TelecomTelecommunications

Telecommunication occurs when the exchange of information between two or more entities (communication) includes the use of technology. Communicatio...

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Article
How to Perform Full Migration from Elastix to Issabel

How to Perform Full Migration from Elastix to Issabel

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If you try to migrate from Elastix to Issabel, you will face a lot of issues. These problems are inevitable but fortunately, you can fix them. In the guide below, I will explain how I performed the migration while keeping all data and successfully transferring all configurations.
Article
VoIP ISP

Will buying VoIP from our ISP improve call quality?

Why do some people recommend buying business VoIP from an ISP? What are the benefits to my company? What are the costs?
Article
Helping a friend

How to Help a Friend with Their Fear of Technology

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Not everyone has adapted to a rapid advancement in technology; there are people who are reluctant or afraid to delve into this brave new world of IT. If you have a friend or a family member who suffers from the so-called technophobia, here is how you can help them.
Article
Success Team

5 Ways Messaging Apps are Killing your Team’s Collaboration

Messaging apps are amazing tools with the power to do a lot of good, but the truth is the process of collaborating with coworkers requires relationships established through meaningful communication - the kind of communication that only happens face-to-face.
Article
Legacy Video Conferencing

Legacy Video Conferencing Isn’t Affordable Because the Model is Broken

What do we know about Legacy Video Conferencing?
- Full IT support needed!
- Complicated systems at outrageous prices!
- Intense training required!

Highfive believes we need to embrace a new alternative.
Article
Screen Sharing

5 Lessons Enterprise Solutions Can Learn From Consumer Applications

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In our personal lives, we have well-designed consumer apps to delight us and make even the most complex transactions simple. Many enterprise applications, however, are a bit behind the times. For an enterprise app to be successful in today's tech world, they need to be consumer-grade. Here's why.
Article

Technologies That Enable Smooth Teleworking

Let’s list some of the technologies that enable smooth teleworking. 
Article
Cyber or not!

Cyber security from theory to culture!

Transferring data across the virtual world became simpler but protecting it is becoming a real security challenge.  How to approach cyber security  in today's business world!
Article

Google Calendar removing SMS alerts -- What to do

I'm Dumb-phoned(ed)Last week, I noticed this message when adding events to my Google …
Article

Create Single Number Reach (Mobility) Cisco Call Manager version 6 thru 8.6

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This is a step by step guide on creating single number reach (mobility) for Cisco Call Manager.  …
Article

Phone (PBX) Hacking Prevention Tips

During 2009, many companies have been victims of telephone hacking that exploits known features in …

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