For years I have used Plantronics Supra binaural headsets along with the matching Plantronics headset amplifier/interface M10 or MX10. ( I am not at that location now.) I have the requirement that my phone audio be crystal clear at all times. I have never had any problem with clarity until yesterday. I never had considered VOIP because my internet speed was not ideal. Several months ago I got fiber and my up and down speed is 1 GIG with pings at 2ms. With this super speed I thought that VOIP would be an acceptable choice since it would save me more than 50% of my phone bill. Now that it is installed I am told that my transmitted voice is somewhat distorted and there is some sort of slight crackling in the background. I cannot live with this problem. I spoke to level one of tech support last night and he confirmed that I was indeed distorted. I have another line that utilizes the MagicJack. I phoned the tech on that line and the distortion was still present. I also switched from my headset and amp combo to a regular phone on the business phone system (Avaya Partner) and the distortion is still there. Level two is supposed to get back to me today and begin troubleshooting the problem. I was just wondering if any Expert has encountered this difficulty before? With such incredibly high isp speed the is the last thing that I had expected. If an Expert has any ideas please let me know.  

Configuration wise: On the isp's router there are two phone jacks. I go from jack One …

Hi,

We are using a RUT955 router running a OpenVpn server to software client. Specifically we have one host running OpenVpn client (local ip 10.50.10.153) connecting to OpenVpn Server on the router with network 172.16.31.0/24.

One way communication traffic from client to server lan works as expected, but we also want to initiate traffic from the server side to the client network.

We have tried to configured certificate and network according to instructions i section "Server to Client" in https://wiki.teltonika.lt/view/OpenVPN_configuration_examples#Server_from_Client.


However we are unable to ping and connect to the client network. We can ping the virtual interface of the client from the server side.

Routingtable from router.


Please advise

Kind regards

Anders

Hi,

Strange thing today.  My computer monitor messed up and just replaced it with a temp monitor.  All works fine but Netflix won't.  It gives error:

Error code: U7361-1255-C00D7159

Select all Open in new window

When searching the error, I have:


The strange thing is that I only change the monitor.  If I move the Netflix apps to the notebook (my computer is a notebook with an external monitor connected), it works, so it seems it's the monitor.

The setup is:
- the notebook has an USB connector
- in that connector is a Insignia USB to Hdmi and an USB cable connected to the monitor.  I had this same setup with my old monitor.

Please let me know whats going on or is it a configuration.

Setup: Workgroup environment, with a file server. Windows 10 Pro, running on a desktop.
Problem: This one user's desktop freezes solid on an average of twice a week randomly, could be in an Excel spreadsheet, last time it happened using FB from a web browser. Cannot reproduce.
No other users in a similar role experience locking up.
Troubleshooting done: Replaced a laptop with a PC, that means the user profile was recreated (being in a workgroup environment) and loaded everything from scratch.
Checked Event Viewer, no real clues in there, see attachment.

Have 3 node RDS 2016 deployment, 1 Session broker and 2x session hosts.  One of the hosts seems to be really slow, so while troubleshooting I want to disable logins and force users to use the other hosts. So from the host i want to disable I ran "change logon /disable" and then on the SB i right clicked on that host and disabled new connections. Now when users try to use the rd web, they get remote logons disable..so that tells me still trying to use the disabled host.  How do I do this?

I am troubleshooting an employees personal PC. It is a Dell laptop and has a tag that says Inspirion 15 3000 Series.  She is getting this  screen:

"Your PC ran into a problem and needs to restart. We're just collecting some error info, and then we'll restart for you."  After that, there is a scan block and the wording "For more information about this issue and possible fixes visit https://www.windows.com/stopcode"

What is a simple solution?  Can I "Restore" from an image and if so, what is the best way to do that?

Also, this is Windows10 and I am not sure how to navigate, really used to Window7Pro.  Any navigation instruction is helpful.

Topic: Troubleshooting wireless issues:

Subtopic: Wireless channels: If connections are inconsistent, try changing the channel to another, non overlapping channel. Make certain you do not have mismatched channels between devices.”

I am looking for an interpretation of “Make certain you do not have mismatched channels between devices.” Does it mean that the client and the AP, have to be on the same channel? If yes, I thought that the laptop would scan the different channels to find out which one is associated with the SSID.
And I am also aware of two APs (access points)sharing the same SSID, would have to be on the same channel and this must be what the author is referring to when he said”Make certain you do not have mismatched channels between devices.”

Does anyone disagree?

Hi,

I am a noob in the Admin Sys side of things, and at home, I have set up a test lab. My question is regarding DNS setup; I've set up the AD, DNS, server however when I add a test laptop to the domain I need to add the DNS IP manually under IPV4, I can ping the IP address however I can't ping the domain name.

At work, when I add a computer to the domain I don't have to put the DNS IP manually, it will automatically find the domain. Doing my own research and troubleshooting, I noticed when I add the server AD IP on my home router UI in the DNS section, it will find the name and ping the name automatically however internet will not work.

I would appreciate if someone can explain why this is happening and give me some pointers on what I am doing wrong.

Thank you in advance :)
Oscar

Hi Experts,

can you help me with ADFS trouble shooting ?

When my client connects to ADFS, he has to choose between several certificates.
Is it possible to switch it off ?

Do you have any guidelines how to troubleshoot ?
Maybe some sites to test ?
Test authentication and so on ?

Problem with lpsched & printing from Solaris 10.

LP printing has been working but stopped working today.  Running lpstat -t gives the following errors:

lpstat -t
scheduler is running
no system default destination
system for CUPS-Print-Anywhere-Staff: adfe-183-db130.mohawkcollege.ca (as lpd://adfe-183-db130.mohawkcollege.ca/printers/CUPS-Print-Anywhere-Staff)
system for Print-Anywhere-Staff: adfe-183-db130.mohawkcollege.ca (as lpd://adfe-183-db130.mohawkcollege.ca/printers/Print-Anywhere-Staff)
CUPS-Print-Anywhere-Staff accepting requests since May 21, 2019 10:59:02 PM EDT
Print-Anywhere-Staff accepting requests since May 21, 2019 10:59:02 PM EDT
Failed to get printer info for CUPS-Print-Anywhere-Staff: not-found
Failed to get printer info for Print-Anywhere-Staff: not-found
Failed to get job list: bad-argument
Failed to get job list: bad-argument

Printing had been working including from CUPS and from the native O/S lp/lpsched.  There should be a list of approx. 80 network printers listed along with the printers configured in CUPS.  LPSCHED is running and CUPS is currently not running (for troubleshooting purposes) as shown in the output below.

svcs -a |grep print
disabled       Oct_27   svc:/application/print/ppd-cache-update:default
disabled       Oct_27   svc:/application/print/ipp-listener:default
disabled       13:31:38 svc:/application/print/rfc1179:default
online         15:37:12 svc:/application/cde-printinfo:default
online         16:22:57 …

We have a web site that connects to a database stored in Azure. This is an intermittent error we receive:

System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 52.xxx.xxx.xxx:443

Running netstat from our web server we get this result:
TCP      172.17.x.xx:54432     52.xxx.xxx.xxx:443    SYN_SENT
TCP      172.17.x.xx:54432     52.xxx.xxx.xxx:443    SYN_SENT
TCP      172.17.x.xx:54432     52.xxx.xxx.xxx:443    SYN_SENT
TCP      172.17.x.xx:54432     52.xxx.xxx.xxx:443    SYN_SENT
TCP      172.17.x.xx:54432     52.xxx.xxx.xxx:443    SYN_SENT
TCP      172.17.x.xx:54432     52.xxx.xxx.xxx:443    SYN_SENT
TCP      172.17.x.xx:54432     52.xxx.xxx.xxx:443    SYN_SENT
TCP      172.17.x.xx:54432     52.xxx.xxx.xxx:443    SYN_SENT
TCP      172.17.x.xx:54432     52.xxx.xxx.xxx:443    SYN_SENT
TCP      172.17.x.xx:54432     52.xxx.xxx.xxx:443    SYN_SENT
TCP      172.17.x.xx:54432     52.xxx.xxx.xxx:443    SYN_SENT
TCP      172.17.x.xx:54432     52.xxx.xxx.xxx:443    SYN_SENT
TCP      172.17.x.xx:54432     52.xxx.xxx.xxx:443    SYN_SENT

Is this an issue on Microsoft's side?

Hi, I need help troubleshooting the last 2 errors on the results of a PCI compliance scan for my server web.vacationpeople.net for my SSL certificate on port 21:

"One or more certificates in the chain cannot be validated."

"The certificate's issuer certificate could not be identified. Errors in the certificate chain prevent the certificate from being verified."

The certificate passes all tests in all other ports but port 21.

My server configuration:

Red Hat Enterprise Linux Server 7.6 (Maipo)
Plesk Onyx

Could you please give me some assistance as to how I can resolve this to be able complete validation on this scan?

Thanks,

Jorge Batres

VoIP - My customer reports that their phone lose connection to the hosted service every day.  They have to reset multiple times per day.

I will be onsite sometime tomorrow (April 11) - hoping to be able to access some expert assistance.  Meanwhile, if somebody could point me to a link that I'm sure exists, to help me in troubleshooting VoIP.  I'm good at networking, but have minimal experience in troubleshooting VoIP.  Thanks in advance.