Does anyone have knowledge of troubleshooting activesync issues on iPhone.  I have noticed something my phone as well as others not getting email pushed or push notification.  If I manually force a sync I will get a bunch of email to my device.  The other user reboots the phone.  

The sample group is:

iPhone X or iPhone XS running 12.1.2
Exchange is 2010
I have Palo Alto firewalls

My organization has been having an issue for a few months now where a user will try to unlock their Windows 10 computer but no field populates to enter their password.  Sometimes the username will appear, other times nothing will appear.  On the lock screen you can see the date and time, but once you hit enter, it goes blank (you can still see the lock screen wallpaper).  A simple restart will fix this, however at the rate this is happening that is only a work around, and if the user has an unsaved document that presents a problem.  The troubleshooting steps I’ve tried based on my own research have been to disable Fast Start under Power settings and to make a registry edit which disables the lock screen.  Disabling Fast Start had no effect and disabling the lock screen seems to at best lessened the frequency of the issue occurring to once every two or three weeks.

I am looking for a detailed Windows 10 troubleshooting guide.

I already found one on safaribooksonline.com and on Lynda.com, but are looking for others.

Hi Experts,

Paty Mason was granted full access to Resource- Benefits, with the ability to send emails as the resource account

She is the co-owner and needs to be on the account's profile to create daily rules, however, she has been unable to send emails as the account.

Troubleshooting done so far:
•      Repairing her profile,
•      Removed her access and grant her access again
•      Removed her Outlook profile and re-added all resource account profiles.
•      Was then about to add Mailbox account and view the emails but still cannot send emails.
•      Search Error 0x80070005-0x0004dc-0x000524 on forums.
•      https://www.admin-enclave.com/en/articles/exchange/292-resolved-you-do-not-have-the-permission-to-send-the-message-on-behalf-of-the-specified-user.html\
o      See possible 10 solutions.

The user is still unable to send emails as the resource and is unable to use the profile, as she is getting the server error on the attachment. The resource is working as it should for all other users.  Other resource accounts to which Patty has access are also working as they should.

User got the NDR whenever she tries to send the email. Refer to screenshots

Can someone please provide instructions step by step to resolve this issue including screenshots?
outlook-issue-2.jpg
Outlook-issue-3.jpg
NDR.jpg

Hello and Good Afternoon Everyone,

            For troubleshooting purposes, I need to know how to access the BIOS settings of an HP Pavilion laptop running Windows 8.  Unfortunately, I can not locate the model number of this laptop anywhere on it.  Hopefully, the steps for accessing the BIOS for the HP Pavilion laptop are universal.

            Thank you

            George

Good Morning Experts,

Mary Doe has publishing editor permissions to John Doe’s calendar.  She recently cancelled an appointment she created on his behalf, however, we have been unsuccessful in deleting it from her calendar.

The meeting attendees are also receiving several cancellation notices.  These seem to be sent sporadically, as the most recent was sent out yesterday, and Mary has not been sending them out.  

Last week, I was remoted into Mary’s computer to try and resolve the issues with this appointment.

I did a repair on her Outlook profile, removed her Outlook profile, tried to delete the appointment via webmail, and was not successful.

I also RDP into John’s computer this morning and did a repair on his profile, removed his profile, and also checked on Mary’s permissions to his calendar.

Everything seemed to be in order on his end.  Could your please look into this further, as I have run out of troubleshooting options?

Please, advise how to stop getting this cancellation meeting notices on user's mailboxes and explain what would happen if there are several scenarios

Provide step by step instructions with screenshots

Windows update not working on server 2012 r2 standard.

Tried the general Microsoft Site for the Update Readiness Tool

http://support.microsoft.com/kb/947821 

Tried the following Microsoft Site for general update failure.

http://support.microsoft.com/kb/2509997 

Finally looked through the Windows Update Troubleshooting site. The manual approach requires registry settings so take great care.

http://support.microsoft.com/kb/971058 


windwsupdate.log
2018-11-27      11:15:01:377      1976      224      AU      #########
2018-11-27      11:15:01:377      1976      224      IdleTmr      WU operation (CSearchCall::Init ID 6) started; operation # 4478; does not use network; is at background priority
2018-11-27      11:15:01:377      1976      224      Agent      *** START ***  Queueing Finding updates [CallerId = AutomaticUpdates  Id = 6]
2018-11-27      11:15:01:377      1976      224      AU      <<## SUBMITTED ## AU: Search for updates  [CallId = {BC718562-0D95-4F90-91B2-D3BD75D2FEE2} ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}]
2018-11-27      11:15:01:377      1976      224      Agent      SkipSelfUpdateCheck search flag set for serverId: 117CAB2D-82B1-4B5A-A08C-4D62DBEE7782
2018-11-27      11:15:01:377      1976      224      IdleTmr      WU operation (CSearchCall::Init ID 7) started; operation # 4480; does not use network; is at background priority
2018-11-27      11:15:01:377      1976      224      Agent      *** START ***  Queueing Finding updates [CallerId = AutomaticUpdates  Id = 7]
2018-11-27      11:15:01:377      1976      224      AU      <<## SUBMITTED ## AU: Search for updates  [CallId = …

We have one user out of our entire organization that gets the attached pop-up message when she opens Outlook. She is able to simply click "OK" and all can use her email just like everyone else, but this pop-up continues to occur. It has happened for years apparently and doesn't matter what computer or version of Office is installed, the pop-up remains.

We have tried doing everything possible troubleshooting locally but the simple fact that it appears on multiple computers rules that out as a solution. We have a hybrid setup for Office 365 and nobody out of our 500 users receive this message outside of herself. We believe the issue is somewhere on the administrator side of Exchange/Office 365 but we are unsure where since everyone isn't affected. Our next step is to call Microsoft but wanted to try Experts Exchange as a last resort.

So I have a client with a couple of Apple MAc's for the design team. They have two identical HP CP5520 Colour LaserJets, even built in the same month, same firmware, etc. One of the Mac's can print to one of them and not the other. Just hangs at "Printing - Connected to Printer" until eventually it pauses the printer. I have tried both via "Secure AirPrint" and the other driver listed which I assume is Jet Direct. Both methods work fine with the other printer.

I have compared every web manage page and cannot see any differences other than, and this sounds completely irrelevant, in the General Troubleshooting page, one of the pages auto-hides the options for the paper path test, and the other doesn't.

Very confused. Off to find out how to turn the CUPS web interface on to see if that tells me anything.

Windows 10 Pro - Windows Update error 0x8e5e0147 consistently failed. This is for feature update on KB4462919.  Microsoft clues also fail.   Standard troubleshooting goes through the iterations all to no avail.  DISM and sfc /scannow completed, but continues to fail.  None if these routines appear to resolve the issue.  I've uninstalled all unnecessary apps and have plenty of storage and memory.

Don't want to do any Windows reinstall processes, too many old apps needed that I can't reinstall.  Not urgent, but perplexing for a couple of weeks.  Any ideas?

Thanks a ton,":0)  Asta