Usability Testing

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Usability Testing is the process of validating a user interface's ease of use by observing users as they attempt to perform desired actions.

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By this time the large percentage of day-to-day transactions have shifted to mobile banking; here are some overriding areas QAs must investigate while testing mobile banking apps.
 

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"In order to have an organized way for empathy mapping, we rely on a psychological model and trying to model it in a simple way, so we will split the board to three section for each persona and a scenario and try to see what those personas would Do, Think and Feel, when they are in that scenario."

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Marc Hassenzahl believes “user experience (UX) is a strange phenomenon” (Hassenzahl & Tractinsky, 2006, p. 91). He also says user experience supports all aspects of the interaction of the user with th…

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Elizabeth Sanders (2002) believes there is a shift happening in design that generated an attitude to think about designing with users instead of designing for users (Sanders, 2002). Everyone has somet…

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I've been asked to discuss some of the UX activities that I'm using with my team. Here I will share some details about how we approach UX projects.

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McNamara and Kirakowski have published several articles regarding the process of evaluating for user experience. Literature in this area shows that Functionality, Usability, and Experience are the mai…

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