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Usability Testing

Usability Testing is the process of validating a user interface's ease of use by observing users as they attempt to perform desired actions.

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I just wanted to know precisely What is the difference between Gray box testing, black box testing and white box testing?
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Which is the better tool out of these two for performance testing? Please provide the full comparison.

JMeter: http://jmeter.apache.org
Load Test : http://www.appperfect.com/products/load-test.php
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We currently develop mobile applications. Our QA testing process is very manual and involves having a team utilise physical devices with the applications loaded, and test on them.

I understand there are automated tools/solutions where:

i. A device can be held in a remote data center and remotely connected to

ii. Automated tests can be carried out on such devices and recorded

iii. Developers can run debug tools on their local machines and be connected to these remote mobile devices

Any recommendations?
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The requirement is to automate the desktop based ATM simulator application. There are huge number of transactions that needs to be done on a single day using this ATM simulator.
Could you please suggest the best way to automate this tedious manual activity.
And the constraint here is it should be a open source tool.
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Experts
I am curious what is your approach to test SSIS packages ? , Initially I was thinking about creating test tables and populate it with test date and swap data sources, but it must be a better approach to test number of rows moved and quality of data
Thanks
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Usability Testing

Usability Testing is the process of validating a user interface's ease of use by observing users as they attempt to perform desired actions.

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