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Veeam® has pioneered a new market of Availability for the Always-On Enterprise™ by helping organizations meet recovery time and point objectives (RTPO™) of less than 15 minutes for all applications and data. Veeam develops backup, disaster recovery and virtualization management software for VMware and Hyper-V virtual environments. The company focuses on products that help with virtualized workloads, reduce downtime, and ensure the system Availability required by service-level agreements.

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Dear Support,

Good Day,

I'm using Veeam Backup & Replication 9.0, taking backup of my VM Servers. and moving copy of the backups manually to External HDD monthly and keeping it out of office for disaster recovery.
Could you please help how can I restore VM server from the HDD.

Waiting for your update.

I am re-building my Veeam serveur moving for 4.x to 9.5 and want to be sure and safe I'm doing the right thing,

A consultant put in place a few jobs but didn't seems that sure of the configs to put.
I want a full backup set out every friday and full on-site every nights (one to a NAS and one to a local USB drive)

My main job goes to a NAS.
As 20 restore points
"Configure secondary destinations for this job" is not check
It's a Incremental
"Enable application-aware processing" is checked
"Enable guest file indexing" is checked
runs daily

got a Weekly on F: drive
1 restore point
"Configure secondary destinations for this job" is not check
"Active full backup - Create active full backups periodically on Thursday"
This job I remove every Fridays and bring home and I rotate it using 8 hd
"Enable application-aware processing" is checked
"Enable guest file indexing" is not checked
Runs everyday at 8pm

And got a BackupCopy job called "backup on external drive"
Target is E: removable HD
31 restore points
Runs continuous

1- Is all configs efficient?
2- And is there anyway on the job "backup on external drive" I could bitlocker that drive when it is not in use.
I activated bitlocker but coudn't create a batch job that would decrypt before backup and re-crypt afterwards.

Veeam is erroring on backups for a handful of VMs due to errors creating snapshots.  I have gone into vSphere and tried to manually create a snapshot and also receive an error.  VMware is saying "An error occurred while taking a snapshot: msg.fileio.generic." & "An error occurred while saving the snapshot: msg.fileio.generic."  We had some storage issues a few days ago where one of our datastores on an HP MSA ran out of space.  I added 200GB to the datastore to free up some room.

I guess my question is when creating a snapshot, I have one of the VMs that I checked and the vmdk is 100GB but the Datastore is showing 259.89GB free.  Is there a way to verify the freespace?  I have about 10 vms failing backups with the same errors and they all seem to be residing on the same Datastore.  Not sure where else to look to troubleshoot?

Good morning,

I switched to a new Windows domain last night and things went fairly smoothly.  The only remaining issue is the Veeam B&R server, where it refers to the old domain.  I tried to add a new VMWare vSphere infrastructure entry and hit a snag.  The login failed.  I'm not sure if this is an issue with Veeam or with vCenter server, or something else.

Running vCenter Server 6.7 and Veeam B&R 9.5.

Any suggestions?



Login failure

I need help regarding VEEAM Backup. I have a File-to-Tape Backup job that does not function properly. Nearly everytime it comes to the following error during backup:

Error message:
The handle is invalid
-tr:Error code: 0x00000006
Error    --tr:Failed to deserialize file info

Sometimes it works, sometimes it doesn't.

Please help!

Thank you in advance,
I have a laptop that is dead but I do have a Veeam full computer backup and I wanted to restore the volume from the old laptop to the new laptop (different hardware - one is a Latitude 5580 and the new is a 5590).  I did see this article and followed it, but it's a physical laptop, not a VM:  


I used the recovery media from the new laptop and restored the C:\ volume from the backup - no errors in this process but when I boot the new laptop, Windows wants to try and do a repair (Preparing Automatic Repair) but can't.  I did have to use there "manual restore" option and map the C:\ since the volume info on the old laptop is most likely different from the volume info on the new.  Any ideas?  My guess is there's something wrong with the partition so it can't boot off of it.

I have a Veeam VM I used to back up my production host VMs with, as well as replication to a DR box.  I increased the size of the drive for the backups, then realized I need to increase the size of another drive.  vSphere threw an error: 'Cannot complete operation due to concurrent modification by another operation'.

There are no other concurrent operations active on this host, much less VM.   I also looked at the disk management in the VM and it sees the additional space allocated to the first drive.  Oddly though, the 'expand the partition' option is grayed out.

I'm on vSphere 6.7 using vCenter web client.



trying to migrate some vms on old 5.5 hosts to new vcenter 6.7.  I was using Veeam quick migration but i have a host that is running 5.5 free hypervisor, so veeam won't work on it.  Is there a minimal impact way I can migrate these?
Is there any free tool for backing up Exchange Online ?

For Veeam Backup for Microsoft Office 365, does it count for number of users on Exchange online ?

At present, we have 300mailbox with total size of 1TB. Which solution is suggested ? Will backup to premise is not possible in our case due to huge amount of data move through the network.

For Veeam Backup, can it backup by incremental ?

Veeam gives an error when i try to backup "archive server with size 1,8 TB" But other server jobs works properly.
A have already tried - solution with registry data to increase time from 900 to 1800. But it didnt help.
Any idea?

error: VSScontrol: failed to prepare guest for freeze.wait timeout 900
What are the differences between Veeam Backup Standard, Enterprise, or Enterprise Plus software?

And what is a perpetual license agreement compared to a subscription license agreement?
What is the process to configure a NetApp storage device as the backup destination within Veeam 9.5?

I use Veeam B&R Standard Edition and switched to a Disaster Recovery box while I work on the production host.  I re-added all the VMs from the DR host but now the replication job (and backup for that matter) says I don't have enough licenses.  

How do I point it to the new DR box?


Using Veeam to back up, I have restored an entire VM to Hyper-V. The restore completed successfully in Veeam 'to its original location' however, I can n not find or see it. Is there a step that I am missing in Veeam and or Hyper-V? Thanks
I have a physical server - an older Dell running Server 2012 R2 - and it's my backup server AND my share for my marketing department.

I've been asked to P2V the physical and I don't want to.  :)  Here's why and I'd like discussion on pros and cons.  I know, it's difficult to give points to one person for a discussion because so much is subjective, but I do like feedback from others before making such a decision.

1.  I think all backups servers "should" be physical if possible.  I'm old school like that.  Veeam feels that way too.  See item 4 below.
2.  There is a direct connection from the physical box to a QNAP via iSCSI and the QNAP is my primary storage.  I know ESX will do a pass thru, but man, that seems messy.  
3.  There is an HBA (6gig SAS connection) to an iScaler tape library with two LTO drives and 25 tapes in it that is used for offloading the backups to tape.
4.  Veeam BU and Replication is on the marketing server and it's configured perfectly.  All servers (24 in all) replicate to other ESX hosts, then they get a backup to the QNAP and THEN, all of that is off loaded to the tape library via and HBA (6gig SAS) connection to the tape library.  Soon, I'll be offloading everything to an AWS Snowball for storage in an AWS bucket.
5.  There are other things that I can't think of but I'm sure there's more.

So, let's talk...should I try to make that physical server into a VM and move\passthru all of those connections or should I just move the marketing …

We have moved from BackupExec to Veeam and currently backup 10 x VM's and 5 physical servers.

Our backup repositories includes local disk, remote NAS and a robotic tape library.

I have been trying to work out the best practices for the requirement which is a follows.

Backups are Monday to Friday from 10pm.
Monday to Thursday are incremental, Friday are full backups.

We would like to store the backups on the local disk each night, copy incrementals to the NAS and over the weekend copy all of them to tape which is removed offsite and rotated each month.

If anyone has a suggestion on how to do this that would be great.
I'm looking for the best tape backup devices that plugs directly into an RJ45 network and that can be used with backup programs such as Veeam, Backup Exec, and Microsoft Data Protection Manager (DPM) that can backup Server 2016 and VMware networks.

I'm looking for a self-contained tape backup device that doesn't need to be connected to a server using a SCSI, USB or other method and that plugs directly into an RJ 45 network with a network cable. I'm also looking for a single tape backup device since I will be able to manually swap out the tapes as needed.

I have a unique small business network that requires that tapes be used to store the backups.

What are the best tape backup devices that can do this? We are more than willing to purchase used tape backup devices.
Using Veeam backups saw this with a vm this morning, vm couldnt consolidate or turn on

The parent  virtual disk  has been  modified  since the  child was  created. The  content ID  of the  parent  virtual disk  does not  match the  corresponding parent  content ID  in the child

Got it working and turned on again, with this link


Is there a root cause for this, just due to Veeam backup or is it something else for us to look at ?
Dear Wizards, one of my SAN volume has only 800 GB left and I'm afraid it is not enough until the end of this year. On that volume, we have 3 VMs with total 9 TB in data size and it is growing everyday (Mail Exchange server)

Is this enough for Veeam to create Snapshot? since I saw the notifications of SAN storage this morning.

One more thing, can you please suggest the model of SAN expansion? or something else that we can use to increase the SAN storage?

- Vsphere 6.5
- Veeam 9.5
- SAN Storage HPE MSA2040
Hi everyone I am at a last resort here.  I have a client who has Exchange 2013 and have tried upgrading to SP1.  Of course Microsoft being Microsoft the update failed multiple times so I just gave up.
We have our Exchange in a virtual machine.
So I decided I would just recover from our backup from Veeam.
Did the full backup and everything is running as it was before the failed install.

Well the issue is none of our Outlooks will connect now and every time we try to send emails through OWA they automatically go right to the drafts folder.
I tried removing the exchange from the domain and re-joining it.
Also made sure DNS is configured properly.

I don't know where else to go because before the backup everything was running fine, but now the emails won't  send and the Outlook won't connect.
I feel it has to be some kind of authentication issue and I would love to try and resolve this without rebuilding the exchange again.

Any help would be great!  Thanks
HI Experts

just a question

some vendors dose not let you get the certificate even if you pass the exam without attend their training

for example  Vmware  so even you pass VCP exam you are not VCP certified till you attend the training

my question

what about

Citrix  -- Veeam  - Microsoft  - SAP

if anyone knows kindly update me

We presently have two UCS and EMC data domain systems.  One of them is in our colo and the other is our site.  We wanted to verify the pros/cons with going with either Avamar or Veeam or possibly another solution to replicate data and especially our virtual machines.  Our EMC data domain houses about 1 TB of data although our capacity is between 25 or 30 TB.  

Can someone offer some suggestions as well as alternatives to Avamar and Veeam?  Price will be a big concern as well.
Hello Board

We currently have an issue that i don't get resolved since 3 Weeks.

Physical Server
HPE DL380 Gen10 with 1x 2-port 10Gbe-HPE562SFP+ and 1x 2-port 10Gbe-HPE562FLRSFP+ attached via compatible HPE DAC Cable to a switch
OS: Windows Server 2016 Std
Software: Veeam Backup and Replication 9.5
Network Configuration: 1x LACP Windows-Team (1 Member of each networkcard-port) with management network, 1x LACP x LACP Windows-Team (1 Member of each networkcard-port) with storage network. All interfaces have jumboframes configured

Storage Array:
HPE Nimble Storage
Network Configuration: 2x 10Gbe Port with storage network configured

During backup the nimble array creates a storage snapshot of the volumes that have to be backuped. Veeam then copies the storage-snapshot-data to the local repository. During backup-copy from a particular storage-snapshot we do have a ton of the following windows events:
  • Target sent an iSCSI PDU with an invalid opcode. Dump data contains the entire iSCSI header. - Error - EventID 24
  • The initiator could not send an iSCSI PDU. Error status is given in the dump data. - Error - EventID 7
  • The initiator could not send an iSCSI PDU. Error status is given in the dump data. -Warning - Event ID 153 --> i assume this happens because of the iscsi lost

What have been done so far:

Checked Jumbo Frames
Ping …
Veeam Agent for Windows, Virtualbox, External Drive.  A previous question I posted about migrating (imaging) a Windows 10 laptop to a new laptop, suggested using Veeam Agent for Windows.  I was able to get the Veeam Recovery running in Virtualbox on a Windows 7 desktop however when I launch Veeam's Bare Metal Recovery, I am unable to see my USB External Drive that has the laptop full backup.  I haven't been able to get the Veeam Bare Metal Recovery to see any Local host drives Virtualbox is running on either.
We're trying to set up a veeam proxy server/rep jobs for a new client. Due to an overlapping network between an existing client and the new client, we have their firebox translate the network to .30 when coming back and forth. This translation works in veeam (their servers show up), we can ping and pull up their drive shares from our side. The only place it's not working is when veeam goes across using the proxy server and tries to talk to the host at .30.250. We get the following error when starting the job using the proxy server...

Processing FS1 Error: Cannot get service content. Soap fault. TimeoutDetail: 'connect failed in tcp_connect()', endpoint: 'https://xxx.xxx.30.250:443/sdk' SOAP connection is not available. Connection ID: [xxx.xxx.30.250]. Failed to create NFC download stream. NFC path: [nfc://conn:xxx.xxx.30.250,nfchost:ha-host,stg:582f26be-c7f9cf95-50d7-2880231c4740@FS1/FS1.vmx].

We already tried editing the host file by adding the .30 address to it. Didn't help though. So my thinking is, can we add another nic card to the host, give it the .30 network and have it function along side the existing network? Will it work the way i want it to work? Is there something else we can try?

I get why veeam is holding onto the .30 address but there has to be some way around overlapping networks like this. I'm sure we're not the first company to run into this scenario.

Please let me know if you need additional info or logs. Thank you in advance.






Veeam® has pioneered a new market of Availability for the Always-On Enterprise™ by helping organizations meet recovery time and point objectives (RTPO™) of less than 15 minutes for all applications and data. Veeam develops backup, disaster recovery and virtualization management software for VMware and Hyper-V virtual environments. The company focuses on products that help with virtualized workloads, reduce downtime, and ensure the system Availability required by service-level agreements.