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Webroot

Designed with MSPs, resellers, and distributors in mind, the Webroot® Channel Edge® Program offers
competitive margins, recurring revenue, lower operational costs, improved productivity, and innovative
enablement tools. Through its web-based management console and integration with RMM and PSA
platforms, Webroot provides easy-to-deploy, cloud-based security for endpoint, mobile, and web.
Partnering with businesses of all sizes, Webroot secures your clients against sophisticated threats—no
matter how or where users connect. For more information, visit www.webroot.com/MSPpartners

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I have an urgent issue and can't seem to find an answer. 

The client has server 2012 A software VPN is setup.  Which is no longer working. 
server had GDATA installed which I removed and reinstalled webroot. Then restarted the server.

 Since this I have not been able to get the VPN working again. I have tried running removal tools for Webroot, Gdata and disabled the windows firewall, however, no success at all. Still no VPN access. 

Does anyone have any suggestions ? 

Error is

The network connection between your computer and the VPN server could not be established because the remote server is not responding. This could be because one of the network devices (e.g, firewalls, NAT, routers, etc) between your computer and the remote server is not configured to allow VPN connections. Please contact your Administrator or your service provider to determine which device may be causing the problem.
0

Webroot

Designed with MSPs, resellers, and distributors in mind, the Webroot® Channel Edge® Program offers
competitive margins, recurring revenue, lower operational costs, improved productivity, and innovative
enablement tools. Through its web-based management console and integration with RMM and PSA
platforms, Webroot provides easy-to-deploy, cloud-based security for endpoint, mobile, and web.
Partnering with businesses of all sizes, Webroot secures your clients against sophisticated threats—no
matter how or where users connect. For more information, visit www.webroot.com/MSPpartners