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Designed with MSPs, resellers, and distributors in mind, the Webroot® Channel Edge® Program offers
competitive margins, recurring revenue, lower operational costs, improved productivity, and innovative
enablement tools. Through its web-based management console and integration with RMM and PSA
platforms, Webroot provides easy-to-deploy, cloud-based security for endpoint, mobile, and web.
Partnering with businesses of all sizes, Webroot secures your clients against sophisticated threats—no
matter how or where users connect. For more information, visit www.webroot.com/MSPpartners

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Hi,

I am continuously getting event id: 4005 on RDS server.  

Server OS: Microsoft Windows Server 2012 R2 Standard.

The Winlogon process terminates unexpectedly and prevents new logins from processing.  However, the only way to get login process work after the power cycle the server.

Webroot antivirus agent is installed on the server.

==================================================================
Event Logs:
==================================================================
Log Name:      Application
Source:        Microsoft-Windows-Winlogon
Date:          10/9/2017 4:30:19 PM
Event ID:      4005
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      
Description:
The Windows logon process has unexpectedly terminated.

Below mentioned steps which I have performed on the server:

-- Ran SFC /Scannnow command and successfully repaired the Windows Resource Protection corruption.
-- Ran DISM ScanHealth command on the server and no component store corruption detected.
-- Installed latest Microsoft released updates on the server.

==================================================================
SFC /Scannnow command Result:
==================================================================
Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.

C:\Windows\system32 sfc /scannow

Beginning system scan.  This process will take some time.

Beginning …
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Webroot

Designed with MSPs, resellers, and distributors in mind, the Webroot® Channel Edge® Program offers
competitive margins, recurring revenue, lower operational costs, improved productivity, and innovative
enablement tools. Through its web-based management console and integration with RMM and PSA
platforms, Webroot provides easy-to-deploy, cloud-based security for endpoint, mobile, and web.
Partnering with businesses of all sizes, Webroot secures your clients against sophisticated threats—no
matter how or where users connect. For more information, visit www.webroot.com/MSPpartners

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