Share tech news, updates, or what's on your mind.

Sign up to Post

Hi,

I am continuously getting event id: 4005 on RDS server.  

Server OS: Microsoft Windows Server 2012 R2 Standard.

The Winlogon process terminates unexpectedly and prevents new logins from processing.  However, the only way to get login process work after the power cycle the server.

Webroot antivirus agent is installed on the server.

==================================================================
Event Logs:
==================================================================
Log Name:      Application
Source:        Microsoft-Windows-Winlogon
Date:          10/9/2017 4:30:19 PM
Event ID:      4005
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      
Description:
The Windows logon process has unexpectedly terminated.

Below mentioned steps which I have performed on the server:

-- Ran SFC /Scannnow command and successfully repaired the Windows Resource Protection corruption.
-- Ran DISM ScanHealth command on the server and no component store corruption detected.
-- Installed latest Microsoft released updates on the server.

==================================================================
SFC /Scannnow command Result:
==================================================================
Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.

C:\Windows\system32 sfc /scannow

Beginning system scan.  This process will take some time.

Beginning …
0
When ransomware hits your clients, what do you do?
When ransomware hits your clients, what do you do?

MSPs: Endpoint security isn’t enough to prevent ransomware.
As the impact and severity of crypto ransomware attacks has grown, Webroot has fought back, not just by building a next-gen endpoint solution capable of preventing ransomware attacks but also by being a thought leader.

I have a client with a PC with Windows 10 Home. It hangs during startup. It has Webroot SecureAnywhere in its list of Features and Apps. Trying to uninstall from there brings up a message that it cannot find a certain uninstall program. I downloaded WRUpdaterTool.exe and ran it. It display messages as it ran indicating that it was succeeding, but in the end, the app still shows in Features and Apps. Does anyone know any other means to get rid of it? Thanks.
0
Interestingly enough I have no problem using let's encrypt on Windows platform and figured it was going to be a breeze on *nix... Running into a slew of issues.  For one I am trying to use certbot to facilitate this.  When I issue the correct commands and webroot I see it builds the .well-known folder but it does not build the acme-challenge folder.  If I try to manually create the acme-challenge folder it deletes it after the sudo certbot certonly --webroot -w /var/www/example -d example.com -d www.example.com command (with my domain info substituted of course) with the following error:

Detail: Invalid response from
   http://<mysite>/.well-known/acme-challenge/bM6ijKNrbr6Dcf3nzJdyhssFHrySeeLk-2VWQgAlWnQ:
   "<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
   <html><head>
   <title>403 Forbidden</title>
   </head><body>
   <h1>Forbidden</h1>
   <p"
Super frustrated as everything in *nix is always easier, right?  Well not this time LOL.   Any suggestions would be appreciated!

-J
0
We have installed Web Root Secure Anywhere Endpoint Protection v. 9.0.15.50 on several of our customer's Windows 10 computers (running either Office 2016, Office 2013, or Office 2010).

Our customers keep reporting that when they arrive at work in the morning the list of their recently opened documents within either Microsoft Word or Excel has been cleared (see the screenshots).

This is a major problem.

What can be done to fix or prevent this from happening?

WordExcel
0

Webroot

58 Followers

Designed with MSPs, resellers, and distributors in mind, the Webroot® Channel Edge® Program offers competitive margins, recurring revenue, lower operational costs, improved productivity, and innovative enablement tools. Through its web-based management console and integration with RMM and PSA platforms, Webroot provides easy-to-deploy, cloud-based security for endpoint, mobile, and web. Partnering with businesses of all sizes, Webroot secures your clients against sophisticated threats—no matter how or where users connect. For more information, visit www.webroot.com/MSPpartners