Webroot

Designed with MSPs, resellers, and distributors in mind, the Webroot® Channel Edge® Program offers
competitive margins, recurring revenue, lower operational costs, improved productivity, and innovative
enablement tools. Through its web-based management console and integration with RMM and PSA
platforms, Webroot provides easy-to-deploy next-generation security for endpoint, mobile, and web.
Partnering with businesses of all sizes, Webroot secures your clients against sophisticated threats—no
matter how or where users connect. For more information, visit www.webroot.com/MSPpartners

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We have installed Web Root Secure Anywhere Endpoint Protection v. 9.0.15.50 on several of our customer's Windows 10 computers (running either Office 2016, Office 2013, or Office 2010).

Our customers keep reporting that when they arrive at work in the morning the list of their recently opened documents within either Microsoft Word or Excel has been cleared (see the screenshots).

This is a major problem.

What can be done to fix or prevent this from happening?

WordExcel
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Put Machine Learning to Work--Protect Your Clients
Put Machine Learning to Work--Protect Your Clients

Machine learning means Smarter Cybersecurity™ Solutions.
As technology continues to advance, managing and analyzing massive data sets just can’t be accomplished by humans alone. It requires huge amounts of memory and storage, as well as high-speed processing of the cloud.

Webroot

Designed with MSPs, resellers, and distributors in mind, the Webroot® Channel Edge® Program offers
competitive margins, recurring revenue, lower operational costs, improved productivity, and innovative
enablement tools. Through its web-based management console and integration with RMM and PSA
platforms, Webroot provides easy-to-deploy next-generation security for endpoint, mobile, and web.
Partnering with businesses of all sizes, Webroot secures your clients against sophisticated threats—no
matter how or where users connect. For more information, visit www.webroot.com/MSPpartners

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