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Western Digital

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WD, a Western Digital company, is a long-time innovator and storage industry leader. As a storage technology pacesetter, the company produces reliable, high-performance hard disk drives and solid state drives. These drives are deployed by OEMs and integrators in desktop and mobile computers, enterprise computing systems, embedded systems and consumer electronics applications, as well as by the company in providing its own storage products. WD’s leading storage devices and systems, networking products, media players and software solutions empower people around the world to easily save, store, protect, share and experience their content on multiple devices. WD was established in 1970 and is headquartered in Irvine, Calif. For more information, please visit the company’s website at www.wd.com.

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I cloned a Windows 10 hard disk using Macrium Reflect.  The clone seemed to be correct, partition for partition.  

Boot-up failed,  The computer (a 4 year old Gateway small form-factor, can't recall the model number) reported that there was no boot device.  

In the BIOS, the 1st boot device is still showing the model number of the *old* hard disk, not the new hard disk (the old was a 500GB Seagate, the new is a 1TB Western Digital Scorpio Blue).

I can't find anywhere in the BIOS where I can change the model of drive, or get it to somehow re-detect the drive in order to change the hard disk model it's detecting.

Can anyone advise?

Thanks.
Dave
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Just for full disclosure, I've already posted this question on the Western Digital community forums, but I've come to value the level of contributions and input from the Experts' Exchange, so I wanted to share my experience here to see what else I might hear from any of you.

Recently, I discovered a disheartening problem with a piece of my equipment, and the prospects for straightening it out aren't great, based on my own research. Long story short, I have a WD Passport portable hard drive that has been working pretty decently for the better part of the last ten years since buying it at my college's bookstore. Unfortunately, I had a mishap while my device was in transit: carrying it in a box up a staircase, it started to slip out as I got up the stairwell; I managed to make it to the top in time, but the hard drive fell out just as I got past the threshold of the door. My intent was to hurry inside to carefully set the box down, or at the very least have the fall be cushioned by the carpeted floor rather than have it tumbling down the hardwood staircase. It seemed pretty harmless at the time, so I didn't check it immediately that night. but over this past weekend, I needed to hook it up to my computer, and I found that it wasn't working anymore. I immediately did some online digging and found that this is pretty common; not only that, I've seen WD…
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Backup question: I have a Dell 5810 Workstation:
Drive C:  Toshiba SSD 1 TB
Drive D: Samsung SSD 1 TB
Drive R: Raided 1 4 TB brand new Western Digital Black drives

I am sure that my Drive C: is failing. I have only ever backed up my data in a folder by folder method. I have current backups utilizing this method. However I wish to backup the entire C: drive just in case. Since I have 4TB free in the raid configuration is my best option to simply use Windows 10's backup software to copy everything on c: to the 4TB raid? When I replace this computer I "probably" have everything I need on drives external to the computer, but things can be forgotten and Ii want to have the best backup while the C: drive is still readable and writable. The new computer I choose will have the ability to install the two raided drives to retrieve files I might have forgotten about. So, is backup a reasonable choice? Note: I do not wish to troubleshoot this computer any further. I have had TWO motherboards replaced in the last week and am unwilling to go any further to diagnose it. I only want to oreserve my data and then never turn it on again.
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We use 2 Western Digital DUO devices for backup... swapping them out every other day.

They both, all of a sudden, appear to not work.

All I get is a solid ON light.

Thoughts?
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13 Comments
I am here to ask an Expert, at one of the businesses I do IT work for we have a NAS device Western Digital MyCloud ex2100 with some shares, the users are Domain Users and permissions are controlled with their Domain usernames and passwords. Been working great for quite sometime. What is happening is some new users that have been added to the Domain are able to access shares that show they are Denied access. They are shares that I don't want them to access. From what I can tell the older users permissions are still working correctly. Any idea what could cause this?
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10 Comments
i've nas storage WD dx4000 (8 TB 4HD*2T) suddenly it  gives me an error {Startup Failed 0xD9} so how can i keep my data because it's important and recover this error?
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5 Comments
I have a WD MY BOOK ESSENTIAL EDITION S/N WCANU1915597  external hard drive it not reading when I plug it in my computer I using windows 7 what could be wrong  I also plug it in all the other ports it does the same thing doesn't work. Tell me what to do thank you frank
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6 Comments
We have a few macs in our office that we need to get the files off of and transfer to a PC.  What is the fastest way to do this?  Can I use a Western Digital hard drive and plug it in via USB and then just drag and drop the files or is there more to it?
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7 Comments
Have a Western Digital 2TB external Hard Disk that didn't use for a long time (6 months or so).
I wanted to look for some family photos and when connecting the disk, it starts normally, but the autorun does not start.

I tried using another computer but the problem is that the disk has a password and I can not remember it

I have a great collection of music and photos, so any kind of help will be much appreciated
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5 Comments
Hello Experts,

I am running a WD Sentinel NAS server to perform backups on PCs on my network. I have a couple of PCS that have stopped backing up.

Please see the attached word file with screenshots:

1.      Automatic backups have been failing. Below screenshot properties of one PC
2.      Error when performing manual backup on this PC instead
3.      Tried to remove this PC in order to re-install connector but get this error

Does anyone know how to fix this so my PCs will backup to the NAS server again?

Thanks!
Backup_Remove_Errors_NAS.docx
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5 Comments
I am looking for an equivalent drive that will fit my 2013 HP DV 7t- 7000 Pavilion notebook
which  is too small is  momentus xt ATA serial 750 GB Drive model st750LX003
I AM LOOKING FOR AN EQUIVALENT DISC DRIVE GREATER THAN 1 TERABYTE IN SIZE BUT CONFORMS TO THE SAME ELECTRONICS CONFIGURATION SAME NUMBER OF PINS in connector  ETC
please note replacement can be any known brand could be anything from a Fujitsu to a Western Digital. The drive that's being replaced was a Seagate momentus XT Drive
any suggestions of replacement hard drives that fit this Hardware specification would be appreciated
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3 Comments
I bought the machine with no hard drive at all. Bought a new one and installed it. Machine is licensed for Win7 Pro and when I use my disk to start the installation, it gets to the screen where you select where you want to install the OS, but it shows none at all. I boot into the BIOS and I can definitely see the new Western Digital Hard Drive. I've been Googling for a couple of hours with no luck, so I'm  hoping someone will have some guidance here. Thank you!
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19 Comments
Hello,

I have a Synology Diskstation 412+ NAS in my home office that is nearly full.  The NAS was purchased November of 2012 and has 4 Western Digital 2TB Red drives configured in RAID 6.  I am currently using 3.2 out of the 3.6 TB capacity (89%) and need to increase the capacity to 6-10 TB.

When I purchased the NAS it was being used for both work and home files. The work files involved backing up a web server,  a file server and 1 workstation while the home files included pictures and videos.  I decided to configure the drives in RAID6 so that I could weather up to two drive failures. In the past 5 years I had one drive go bad and the replacement was super easy with no data loss or downtime. I also have a new spare 2TB Red drive in a box in case another drive fails.

My work situation has changed and I no longer need to be able to handle two simultaneous disk failures. In order to keep my RAID 6 and increase my capacity, I think I have to replace all four drives.  If I was starting out today, I would rather have two 8TB drives mirrored and have a third 8TB drive available for a spare. I am looking for advice on the best way to expand my capacity while not breaking the bank.  FYI, I purchased a Western Digital 8TB EasyStore external drive that I will use to backup the NAS before I make any changes. I currently backup my NAS volumes to multiple smaller drives.

Here are the options I am considering:

1. Reconfigure current 4x2TB system to RAID 5 increasing …
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7 Comments
I have Western digital DX 4000 NAS but would like to place a large volume of data (700GB) from an old hard drive on the NAS.
How do I do this ?

Can I place the hard drive in the NAS and copy or do I have to copy over network????

Please advise.
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6 Comments
My 2.0 TB Western Digital Caviar Green (WD20EARS) has started showing up as Unitialized 0.0 MB in DiskMgmt.msc

Had partitioned it as a single physical partion with MBR.

There are around 25GB of photos/files which are important for me and we seek your kind help in recovering those.

My exposure to Hard Disk and Recovery Techniques is very minimal, so my apologies for newbie questions.

Which order do I follow to improve chances of recovery?
Also a few queries:
1. Can / should the Disk be initialized before running a recovery software?
2. Should the MBR be recreated?
3. Give same formatting and file type as before?
4. Can cloning work without unitializing

Any recommendations on softwares to be used would be appreciated.


I had this question after viewing What exactly does the 'Initialize Disk' option in Disk Management do?.
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4 Comments
I am running Windows 7 Professional on my computer that also has a USB external Western Digital passport drive.

I did a robocopy of the "Documents" folder from my C Drive to my F drive (USB external WD passport drive).

When I view the F: drive in Windows Explorer, I CANNOT see the "Documents" folder.

However, I CAN see the "Documents" folder on the F: drive when I click on Windows Explorer:  Organize \ Folder and Search Options \ View \ Show hidden files, folders and drives.

How can I PERMANENTLY remove the hidden attribute on the external drive to make the "Documents" folder ALWAYS visible without have to click:  Show hidden files, folders and drives?

Thanks for your help!
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11 Comments
I have  a several year old WD my book Live that is having problems - I can't connect to it  (it's a nas / ethernet device)

It's out of warranty. I took it apart and ran crystal disk info on the hard drive. it's failing / got smart errors.

It seems I can't just put in a new hard drive, huh?  The unit's OS is on the hard drive, right?

So with a failed hard drive, is there any relatively simple way to get it going again with a new hard drive?
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8 Comments
Heard hdd regenerator is good, trying to look for more alternatives
Thanks
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5 Comments
Hi

There is a problem with my hdd. I am trying to copy the files from it now.
I can't attach it directly with SATA as sometimes the hdd will become very slow (i.e 100kb/s) and my windows 10 will become halted.
I am currently copying it over usb cable.
The speed is average at 4 MB/s, but sometimes it will dropped to 100kb - 300kb (it can last for several mins to 15 mins, but it still running). The speed will pick up again ( 4MB /s) whenever I turn off and turn it on back.

Can I know what's the problem with the hard disk?
I will request for RMA after I copied all the files.
Thanks



Data Lifeguard Diagnosis tool to check, this is the result I received "Test Result: FAIL" "06 Quick test on drive 2 didn not complete! Status code = 07 (Failed read test element), Failure Checkpoint = 102 (unknown test) Smart self-test did not complete on drive 2.
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Dear experts,

I have a laptop running Linux Mint 18. And I always manually mount an external shared folder when fire up. How do I do this at boot up?

The folder is a shared with an Western Digital external hard drive that has a static IP address. Currently I use the GUI to access.

Thanks!
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3 Comments
I am tryiong to backup a Western Digital NAS to 2 external USB hard drives. The NAS is running Windows 2008 Storage essentials.

The drives need to be rotated with a drive being taken offsite on alternate nights.

It also needs to send an email notification on job completion or failure.

I have tried using the built in backup utiity in Windows but it doesnt have email notification. I have tried using task sacheduler to send email when certain criteria are met but it just wont work for me.

Does anyone have any suggestions for a simple, free backup solution that will do these 2 things?

Thanks
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4 Comments
I have a 2 TB Western Digital My Cloud setup with a static IP on a peer to peer network.  I have named it 'NetworkStorage' on the network.
I have setup Shares and Users.
I have created a 'Share' folder called 'John' that I want to be private.  I turned off Public Access.  I gave full access to only one user.
When I go to File Explorer, Network, NetworkStorage, John everyone can get into it!?
If I turn off access to users, only then is it unavailable.
Does someone know what I must be doing wrong?
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2 Comments
Can the NAS be used in a PC?
Are they worth the extra $

Thanks

https://www.scan.co.uk/products/203tb-western-digital-wd30ezrz-wd-blue-35-hdd-sata-iii-6gb-s-5400-rpm-64mb-cache

https://www.scan.co.uk/products/3tb-wd-red-wd30efrx-35-nas-hdd-sata-iii-6gb-s-5400rpm-64mb-cache-ncq
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8 Comments
I purchased a 2 TB Passport 2 drive several months ago and it is now full because the WD Backup software does full backups, not incremental, and has no way to automatically delete a backup after a certain period of time.  Is there a way to delete specific backups using this software?  When I select delete backup, it only gives me the option of deleting the oldest version of the backup.  I'd like to remove some of intermittent backups, maybe two out of every three days, at least for BU's over a month old.

I may have to purchase some other backup software to get incremental backups and automatically delete aged backups.  Any body have any suggestions?
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10 Comments
Purchased a 4 TB Western Digital My Cloud and configured through my router fine.  But due to the slow transfer rate I decided to use the ethernet cable and go direct to my laptop.  The Ethernet controller is Qualcomm Atheros AR8161 PCI-E Gigabit Ethernet Controller (NDIS 6.30) on a Windows 10 Toshiba Laptop.  I have the latest driver.

When I go to check properties I note:
IPv4 Connectivity - No Network Access
IPV6 Connectivity - No Network Access

So of course I gt the message "Ethernet doesn't have a valid ip configuration".  

P.S. this is the first time I have used the ethernet connection on this laptop.

I saw a youtube video showing how to manually configure but I am a bit hesitant and thought I might check this great forum.

Any ideas?
Image0394.jpg
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7 Comments

Western Digital

904

Solutions

13

Content

i
The collection of articles, videos, and posts on this topic.

1K

Contributors

WD, a Western Digital company, is a long-time innovator and storage industry leader. As a storage technology pacesetter, the company produces reliable, high-performance hard disk drives and solid state drives. These drives are deployed by OEMs and integrators in desktop and mobile computers, enterprise computing systems, embedded systems and consumer electronics applications, as well as by the company in providing its own storage products. WD’s leading storage devices and systems, networking products, media players and software solutions empower people around the world to easily save, store, protect, share and experience their content on multiple devices. WD was established in 1970 and is headquartered in Irvine, Calif. For more information, please visit the company’s website at www.wd.com.