Western Digital

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WD, a Western Digital company, is a long-time innovator and storage industry leader. As a storage technology pacesetter, the company produces reliable, high-performance hard disk drives and solid state drives. These drives are deployed by OEMs and integrators in desktop and mobile computers, enterprise computing systems, embedded systems and consumer electronics applications, as well as by the company in providing its own storage products. WD’s leading storage devices and systems, networking products, media players and software solutions empower people around the world to easily save, store, protect, share and experience their content on multiple devices. WD was established in 1970 and is headquartered in Irvine, Calif. For more information, please visit the company’s website at www.wd.com.

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I am running Windows 7 Professional on my computer that also has a USB external Western Digital passport drive.

I did a robocopy of the "Documents" folder from my C Drive to my F drive (USB external WD passport drive).

When I view the F: drive in Windows Explorer, I CANNOT see the "Documents" folder.

However, I CAN see the "Documents" folder on the F: drive when I click on Windows Explorer:  Organize \ Folder and Search Options \ View \ Show hidden files, folders and drives.

How can I PERMANENTLY remove the hidden attribute on the external drive to make the "Documents" folder ALWAYS visible without have to click:  Show hidden files, folders and drives?

Thanks for your help!
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I have  a several year old WD my book Live that is having problems - I can't connect to it  (it's a nas / ethernet device)

It's out of warranty. I took it apart and ran crystal disk info on the hard drive. it's failing / got smart errors.

It seems I can't just put in a new hard drive, huh?  The unit's OS is on the hard drive, right?

So with a failed hard drive, is there any relatively simple way to get it going again with a new hard drive?
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Heard hdd regenerator is good, trying to look for more alternatives
Thanks
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Hi

There is a problem with my hdd. I am trying to copy the files from it now.
I can't attach it directly with SATA as sometimes the hdd will become very slow (i.e 100kb/s) and my windows 10 will become halted.
I am currently copying it over usb cable.
The speed is average at 4 MB/s, but sometimes it will dropped to 100kb - 300kb (it can last for several mins to 15 mins, but it still running). The speed will pick up again ( 4MB /s) whenever I turn off and turn it on back.

Can I know what's the problem with the hard disk?
I will request for RMA after I copied all the files.
Thanks



Data Lifeguard Diagnosis tool to check, this is the result I received "Test Result: FAIL" "06 Quick test on drive 2 didn not complete! Status code = 07 (Failed read test element), Failure Checkpoint = 102 (unknown test) Smart self-test did not complete on drive 2.
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Dear experts,

I have a laptop running Linux Mint 18. And I always manually mount an external shared folder when fire up. How do I do this at boot up?

The folder is a shared with an Western Digital external hard drive that has a static IP address. Currently I use the GUI to access.

Thanks!
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I have a 2 TB Western Digital My Cloud setup with a static IP on a peer to peer network.  I have named it 'NetworkStorage' on the network.
I have setup Shares and Users.
I have created a 'Share' folder called 'John' that I want to be private.  I turned off Public Access.  I gave full access to only one user.
When I go to File Explorer, Network, NetworkStorage, John everyone can get into it!?
If I turn off access to users, only then is it unavailable.
Does someone know what I must be doing wrong?
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I purchased a 2 TB Passport 2 drive several months ago and it is now full because the WD Backup software does full backups, not incremental, and has no way to automatically delete a backup after a certain period of time.  Is there a way to delete specific backups using this software?  When I select delete backup, it only gives me the option of deleting the oldest version of the backup.  I'd like to remove some of intermittent backups, maybe two out of every three days, at least for BU's over a month old.

I may have to purchase some other backup software to get incremental backups and automatically delete aged backups.  Any body have any suggestions?
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Purchased a 4 TB Western Digital My Cloud and configured through my router fine.  But due to the slow transfer rate I decided to use the ethernet cable and go direct to my laptop.  The Ethernet controller is Qualcomm Atheros AR8161 PCI-E Gigabit Ethernet Controller (NDIS 6.30) on a Windows 10 Toshiba Laptop.  I have the latest driver.

When I go to check properties I note:
IPv4 Connectivity - No Network Access
IPV6 Connectivity - No Network Access

So of course I gt the message "Ethernet doesn't have a valid ip configuration".  

P.S. this is the first time I have used the ethernet connection on this laptop.

I saw a youtube video showing how to manually configure but I am a bit hesitant and thought I might check this great forum.

Any ideas?
Image0394.jpg
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Hi Experts,

I have a WD MybookLive of 1TB. I connect to it via internet cable, and all of the sudden I got disconnected and when I connected back I was not able to see my data there. So far I have tried different ways to look for my data but no luck. I tried from the UI, Shares shows only the Public folder which is empty! I also tried to ssh to it and explore every folder possible but I'm still not able to see my data there. When I \\theipofmybooklive\ It shows me an empty folder. Please help.
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Hey there, I have two WD My Passport Ultra USB 3.0 disk drives that only transfer data (coping between the two drives) at speeds of only 35.4 MB/Second.  Any idea's of why they are so slow?  I am plugging them into the "blue" usb ports on my computer.
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I'm trying to understand the advantage of the old style external drive e.g. Western Digital My Book, which needs to be powered separately from the computer, compared with external drives that are powered by USB.  If they both perform the same function, why bother with the old drive if the computer can sufficiently power the drive with less cables and mess and furthermore lack of a need for a power socket?
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I have a home network with a netgear nighthawk router, two laptops and and two desktops. The desktops are wired. The two laptops are wireless. There is a hard drive connected to the router as well as a Western Digital MyLiveDuo. The desktops can see all devices. Laptop A can see all devices including the TV but laptop B can only see the desktops but not connect with them. I need to be able to back up from laptop B to the hard drive connected to the router. The desktops are Win 10 and Win 7, Laptop A is Win 7, laptop B is win10.
Any ideas please.
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Hello Experts
I have Western Digital external hard drive, now all of sudden when I plug the hard drive it gives me the error

You need to format the disk in drive G: before you can use it.

I ran chkdsk, using the command chkdsk g: /f /r however it is processing every file as follows

File record segment 1 is unreadable.
 0 percent complete. (1 of 148480 file records processed)
File record segment 2 is unreadable.
 0 percent complete. (2 of 148480 file records processed)
File record segment 3 is unreadable.
 0 percent complete. (3 of 148480 file records processed)
File record segment 4 is unreadable.
 0 percent complete. (4 of 148480 file records processed)

I'm no sure the what's the status and what to do now
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I've got a Western Digital External HDD that works fine on my other machine, for some reason when I plug into my second machine I'm presented with "USB Device Unrecognized" error.  I've gone to C:\Windows\System32\DRIVERS\wdcsam64.sys and deleted it.
1st time I copied the driver from my system that works to my system that does not work, same error.  I deleted it again and did not copy the driver, (hoping windows would go and get the latest) it did not got same error.

Please any suggestions are appreciated as I've got some critical data backed up on this drive.
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Fairly simple question I think:
I have three SATA HDDs in my system.  The mobo does have the one HD LED connector that I use, however I would like to see each individual HD have it's own LED.

Question: Is it possible for each SATA HD to have it's own separate LED?
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I have two Western Digital "My Book" desktop drives that I have been using to back up data on my Windows 10 computer (I've been using them since Windows 7).  All of a sudden, when I plug them in, they fail to appear in my MS Explorer.  When I go to GoodSync (my backup program) the drives appear, so I know they are properly connected and Windows recognizes them.  How can I get Explorer to recognize them so I can work with the files?  I'm not aware of any changes that were made to my system since the last time I used them.

Thanks,

Phil Simmons
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Hello:

I want to back up a folder on my C drive to my D drive, here on my Windows 7 laptop.  My D drive is my Western Digital "My Passport" Ultra.

When I clicked on the D drive, I got an "Access is denied" message.  So, I unplugged it from one USB port and inserted it into another.

A few seconds later, a box came up telling me that the Recycle Bin on my D drive is corrupt and that I need to empty it.  I chose "No", since I had never seen this message before.

Still, I got "Access is denied", when clicking on the D drive.

So, I researched this issue.  Many articles instructed me on opening the elevated command prompt and running a DOS script to empty the Recycle Bin on D.  

But, DOS afterward also gave me the message saying "Access is denied."

I am an administrator on this laptop and have used this external hard drive before.  It has been a month, since I used the external hard drive.  But, it has never given me problems.  And, it's less than a year old.

I want to get rid of this issue, so I can conduct the backup of a folder on the C drive by copying it to my external hard drive.  I conduct this backup, once a month, since this folder has very important files in it.

How do I get rid of this issue?

Thanks!

John
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I have a desktop here that will not boot into windows, keep s booting to windows repair. It wil not complete a system restore either. I have tested the HD with Dell diags and the western digital diags and it passes both. I have run chkdsk /r and also have sfc /scannow. I have also used all the bootrec command and they all complete successfully. Im at a loss right now as to what to try next.

When I do a restore I get rstrui.exe - application error. "The memory could not be read."
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We have an S1200BTL motherboard with 4 1TB Western Digital Hard Drives.  When we look in the ESXi console health status, it doesn't show information about the hard drives.  Here is the output of the devices.  Any ideas why?  Is there a certain HD we need?

Screen-Shot-2016-04-26-at-6.59.26-PM.pngScreen-Shot-2016-04-26-at-6.59.44-PM.png
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I have a Windows 2008R2 server with an Intel Rapid Storage RAID setup. It is a RAID 5 volume. Of the four 300 GB Western Digital Raptor drives configured, one suddenly disappeared from the array (the first drive). The server won't boot into Windows, and there is no visible or audible indication that the drive is missing (like an alert due to drive failure). It just does not appear in the configuration, and the server won't boot.

Under recovery in the configuration of the raid, there are two options, "Enable Only Recovery Disk", and "Enable Only Master Disk". The config says that either action "will result in a change from continuous update to on-request".

What do these two options entail, and if I do either will I change the configuration and lose the array?

Any other comments will be appreciated.
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Hello,

When I connect my external USB 3 hard drive it makes a weir sound, at least 5 small signals and the it stops.

Is a Western Digital, power LED is working and operating system detects it in the admin manager as "WD Elements 10A8 USB Device", but no partition is shown

I try to initialize the HDD by the Disk Manager and it shows that there is and I/O error

Is anything I can try before sending the hard drive to a specialized laboratory to recover the data?

Thank you
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I am running Windows 10 Pro with latest update on my Laptop.  I have WD MyCloud 3TB NAS.  Users and shares are setup and all was working until recently.  My partner has the same OS on his laptop with mapped drive and all works just fine even after reboot.  Somehow, whenever I map the drive, it works.  But upon reboot, it shows red X next to the mapped drive with no error message.  I had done extensive research and finally concluded that my Credential Manager is somehow not retaining my credentials that I enter when I map the shares.  On every reboot, I lose the credentials and therefore I cannot access mapped drives.  I am not using any scripts.  Just simple windows map network drive option.  It used to work just fine on my Windows 8.  In fact it did work fine on Windows 10 initially but now it does not work.

All firmware has been update on NAS.  NAS has been rebooted several times.  In fact, NAS has been refreshed.  I had already spoken to Western Digital tech support and even they mentioned that something is removing your credentials from Credential Manager in Windows.  They are puzzled too.

So if anyone can guide me to resolve this issue, it will be much appreciated.  Thanks
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Western Digital DL2100 joined to Server 2012 domain.  Can't set folder permissions within the share.  User Home (H:) directories are on the NAS and can be seen and mapped by login script but "\\NAS01\Everyone" has permission on all folders within the share and NAS01 is the only object from which to choose users instead of the DC.  So, do I have to put every user on the NAS to do this?  What good is ADS and joining to the domain if you can't control access?
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Three Questions:

(1)  Multiple Backup Devices.

 In all I've read about using an external HDD as a dedicated location for a full server backup, it says that one advantage of this location choice is that multiple devices can be used, sequentially I suppose, to make offsite storage easier.  

How, practically, is this done?  Suppose i'm backing up to a Western Digital Essentials HDD.  At the outset of using Server Backup would I have one of the WD device USB connected to the server, and after the first backup is completed, just unmount and disconnect it and connect the second WB to the same port?

What's the best practice here?

Variation.  How would it be to have two dedicated backup devices connected to the server to different USB ports and schedule backing up to them at different times?  I'm, not sure I see an advantage to this other than simplifying the relocation of the backup drives to offsite locations.  


(2) What happens when the backup device is full?

I can't find mention of that anywhere.  How are successive backup handled?  Is the capacity of the drive sensed and the oldest backup deleted to make room for a new one if necessary?


(3) Are there any differences between 2008 R2 and 2012 R2 with respect to the first two questions?
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Western Digital

891

Solutions

1K

Contributors

WD, a Western Digital company, is a long-time innovator and storage industry leader. As a storage technology pacesetter, the company produces reliable, high-performance hard disk drives and solid state drives. These drives are deployed by OEMs and integrators in desktop and mobile computers, enterprise computing systems, embedded systems and consumer electronics applications, as well as by the company in providing its own storage products. WD’s leading storage devices and systems, networking products, media players and software solutions empower people around the world to easily save, store, protect, share and experience their content on multiple devices. WD was established in 1970 and is headquartered in Irvine, Calif. For more information, please visit the company’s website at www.wd.com.