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Windows 10

Windows 10 is a personal computer operating system featuring the "universal application architecture" (UAP); apps can be designed to run across multiple devices with nearly identical code, including PCs, tablets, smartphones, embedded systems, Xbox One, Surface Hub and HoloLens. Windows 10 also includes a virtual desktop system, a window and desktop management feature called Task View, the Microsoft Edge web browser, support for fingerprint and face recognition login, voice-based search (Cortana), new security features for enterprise environments, and DirectX 12 and WDDM 2.0 to improve the operating system's graphics capabilities for games.

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I've got a new Windows 2016 server running RRAS and Network Policy Server.  This replacing a Windows 2008 r2 box, with the same setup.  And that old box needs to be decommissioned ASAP.

When I try to connect via any of our Win 10 machines (I haven't tested on other client os), I get the error:
The specified protocol identifier is not known to the router.

An error 902 appears in the log, which is that same error message:

The plan is to use SSTP with a valid certificate, but that gives the error.  

To eliminate anything with the router or the certificate, I temporarily changed the NPS rules to only us MS-CHAP v2 and tried connecting using PPTP (I know dangerous, but this is testing) using the machine's local IP address.  That test completely eliminates anything going through the site's router.  I also completely disabled the server's firewall.  There's no antivirus on the machine yet.  I get an identical error.

I've checked the polices over and over, they're identical to what works on the existing w2k8 box.  If I switch the local IP to the w2k8's on the client, the VPN works fine.  If I use SSTP through the w2k8 box, it's fine.  The same setup on the 16 box, fails.  I've got to be missing something obvious.

I've used the same setup elsewhere without issue.

Any idea what this 902 "The specified protocol
Prepare for your VMware VCP6-DCV exam.
Prepare for your VMware VCP6-DCV exam.

Josh Coen and Jason Langer have prepared the latest edition of VCP study guide. Both authors have been working in the IT field for more than a decade, and both hold VMware certifications. This 163-page guide covers all 10 of the exam blueprint sections.

We have a user with a Lenovo T470 laptop running the Windows 10 64-bit OS. This laptop has been added to a Server 2016 domain controller.

When I try to entroll the user's fingerprints while the user is logged onto the computer with his Active Directory domain account this option is grayed out.

So I followed the instructions found at the website

However now when we try to go back to the "Sign-in options" the "Fingerprint" section has completely disappeared and there are no other ways (either within Control Panel) or through any applications on the computer to enroll the user's fingerprints.

I'm thinking that there probably need to be other options modified within group policy. I have googled this topic several times but haven't yet found any suggestions on what else needs to be done to fix this issue.

We must make it so that Windows 10 users can logon to their Server 2016 Active Directory accounts using their fingerprints.

The information for this Lenovo T470 laptop is found in the second screenshot "Laptop info"

How can this be done?

Please let me know if any further information is needed.

Finger print option grayed outLaptop info
I have about 10 "remote" offices that are actually mobile as our job sites move from one place to the other. The laptops on the job connect to a Cellular data modem (cradlepoint using verizon). The modems are on 10 GB plans.

After looking at some logs and high usage alerts, i determined that windows updates was kicking off and using the modems data.

How can i disabled the updates from even happening at these remote locations.

Our main static office uses a managed service for updates but we are getting killed with overage charges by verizon.  

One thing to not is that all the remote sites modems are configured with site-to-site VPN so a GPO will work.
Long story short, we've tried to migrate a machine from our datacenter (VMWare) to AWS and it gets to the Ctrl+Alt+Delete to unlock screen, but I cannot RDP into it because it seems to think there is no network connection present.  To my knowledge, my team has deleted any drivers by VMWare.

Of course I can take a screenshot through AWS, but no pinging or access in any other way.

I've tried
1. Mounting it and trying some registry changes when mounted on another instance, but that usually ends up with a blue screen.
2. Adding NICs
3. Changing instance type to C3.2XL

Bottom line is, red x = nada.

Any advice would be greatly appreciated.
We have had several of our clients experience a similar problem over the past 2 weeks.

We have the same implementation of windows 2016 server in each instance, where we have a single hyperv host running 2 virtual severs. A windows 2016 domain controller (file server) and a windows 2016 server running Exchange 2016.

We find that the hyperv host (only) has its password hacked, so we cannot gain access to it, and we also notice that a program called Minergate is installed on the Hyperv sever too. The virtual servers seem to be unaffected.

When we recover the administrator password and remove Minergate, scanning with Malwarbytes identifies and removes remaining traces of Minergate, and till today, that seem to resolve it.

Today, however, we had exactly the same situation, but when we recovered the administrator password and removed Minergate, 1/2 an hour or so later, the password was changed again. this happened several times.

We noticed several tools appearing on the Hyperv host, which we deleted. We observed a command prompt opening up on the server and w kept getting kicked out of the console, eventually we were unable to login again.

We also noticed a service running on the server ie sync host_b652b. I have seen some postings on the web which indicate its an infected service, and as it was a delayed start, I managed to stop it, since when we seem to have stopped the changing of the password.

I have looked at changing the properties of the service …
We are piloting Windows 10 and after reboots, the Microsoft Edge browser resets as if it had never been opened and all favorites are lost. Has anyone else experienced this? I am guessing that it may be one of the updates?
Thank you,
I am running FMLE on windows 7.
For some reason, FMLE is not starting anymore.  I have restarted the computer numerous times, and have tried to start the script, but it keeps on failing.

Any suggestions?

C:\Users\Administrator\Desktop>cscript startitunes.vbs //t:60
Microsoft (R) Windows Script Host Version 5.8
Copyright (C) Microsoft Corporation. All rights reserved.

C:\Users\Administrator\Desktop>cd "C:\Program Files (x86)\Adobe\Flash Media Live Encoder 3.2\"

C:\Program Files (x86)\Adobe\Flash Media Live Encoder 3.2>fmlecmd.exe /p C:\startup.xml
Adobe(R) Flash(R) Media Live Encoder Command Line Utility v
Copyright(C) 2009-10 Adobe Systems Incorporated. All rights reserved.

Mon Sep 25 2017 11:58:35 : Error: Profile validation Error : Validator failed.
Mon Sep 25 2017 11:58:35 : Error: Profile Validation : Some of the tags in the profile have incorrect or no values. For details, please refer to encoding logs.
Mon Sep 25 2017 11:58:35 : Profile Warnings : 1. Audio device in profile Stereo Mix (ASUS Xonar DSX Audi is not connected to the system.
C:\Program Files (x86)\Adobe\Flash Media Live Encoder 3.2>
The install starts from a full version of Windows Essentials 2012 but crashes out half way through with the above error. I know MS discontinued support in January this year but it's now 2 years since W10 came out so there would have been over a year they were supporting it on W10.
This hasn't happened since we found a fix shared in question 'You need to fix your Microsoft Account for apps ... '.  However, for some reason, it  started again (see pix below):

Message for fix share
This occur when we restart the computer, a Windows 10 Pro box - message: "We need to fix your Microsoft account before you can use shared experiences".

We have run the troubleshooter, made sure that there is no items shared for this email in our iPhone or any other devices that the email is setup, made sure "share across devices" of OFF, also checked that the email is note created in Windows mail of this computer or any other computer and finally reviewed recommendations in the previous question to assure we cover all bases.

This email account is only used in  our iPhone and iPad, not on any computers; what it keeps referring to it in this computer?

Thank you in advance.
When students in an IT suite try to save files in PowerPoint 2016, they get the following error message when selecting a save location:

"An error occurred while opening the file dialog. Please save your presentation, exit, and restart PowerPoint."

This doesn't occur when logged in as a domain admin.

Any ideas?
Enterprise Mobility and BYOD For Dummies
Enterprise Mobility and BYOD For Dummies

Like “For Dummies” books, you can read this in whatever order you choose and learn about mobility and BYOD; and how to put a competitive mobile infrastructure in place. Developed for SMBs and large enterprises alike, you will find helpful use cases, planning, and implementation.

I'm using HP EliteBook 820 G4 Notebook PC and have downloaded the Sound Driver from:

Version: 11.47.2307.74 Rev.Q
Operating systems:Windows 10 (64-bit)
Release date:Jul 24, 2017
File name: sp81512.exe (228.9 MB)

Open in new window

But still, I'm having a problem with my Windows 10 1607 (64-bit) laptop audio all in a sudden ?

There is no sound playback:
From the Device Manager, I can see:

Intel(R) Smart Sound Technology (Intel(R) SST) Audio Controller
Device Status:
This device cannot start. (Code 10)


So any help would be greatly appreciated.

My father and I built a tower, and we just need to install windows 10 for it to work. Though we can't because we keep getting a page fault error.
I have a client that forgot their Windows 10 local account password. Does anyone know of a tool or perhaps a way to get into the OS? Any help would be great.
In Group policy, I want to open ..adm template file on Windows 10 where I can force a .pdf file to open wirth Adobe only and photos to open with paint only.. Microsoft is forcing their apps to be used by resetting any defaults we set.  Can someone please help.  Or do you have a better suggestion?  Any help would be great!
I have a solid home wired/wireless network with a Netgear Orbi and two fully updated Windows 10 machines.  One this network I have an Hp M451 color laser jet connected via usb to my desktop and shared.  The MFP 1536dnf.  I added each of these printers to each machine and tested them after the install of the Orbi router/wireless system.  They worked great for over 3 weeks...BUT NOW...print jobs are sent, show in the queue momentarily and then disappear.  No jam, no message, no error, just disappear.

Now I've run the Hp Print & Scan Doctor on each computer for each printer and all checks out.  When I run a test print from MSWord 2016, each printer shows ready and online in the Print dialog, the 1536 is available via on the network.  

I have the checklist here, , but HPBXPSRENDER.DLL is either missing or does not seem to be used in Windows 10?

My Next step is to disconnect printers and uninstall them from each computer then restart, replug and then reinstall printers and test.  
Does anyone have a comment or opinion or better faster different way they would suggest to troubleshoot.  These printers work great when they work, but somehow always find a new and wonderful way to befuddle me and act unreliably.
For some reason all of the tiles in my start menu have been blanked out.

How can i restore them ?


I have a strange problem with my notebook. I installed Ubuntu then I removed every partition
on the disk.

Diskpart - Select disk 0 - clean

Then I re-installed windows 10 from scratch.

And still had these entries here. The other non-Ubuntu entries are valid. See the attached graphic.

So I am trying to work out how to remove them.

Any suggestions?


Dear Sir,

As title, Windows 10 remote desktop fail after enabled PIN login. Am I right?

Please advise.

With regards,
I use an API, run in excel, that returns:  Parent window handles, classes and text. for ANY excel, non-Excel/non-office app.

The handle (HWND) 'text' and 'class' variables enable the identification of each Application window

Using the HWND value, and vba, which functions do I use to obtain the window OBJECT for each Application window?
Ransomware: The New Cyber Threat & How to Stop It
Ransomware: The New Cyber Threat & How to Stop It

This infographic explains ransomware, type of malware that blocks access to your files or your systems and holds them hostage until a ransom is paid. It also examines the different types of ransomware and explains what you can do to thwart this sinister online threat.  

Our server is in Amazon AWS.  Windows Server 2016.  Running Citrix VDA(XenDesktop) 7.13

Basically, Enhanced Securtiy Configuration is disabled on the host, as well as every possible place in Group Policy.  Yet, whenever a new user logs in and runs IE, it says "Internet Explorer Enhanced Security Configuration is enabled", but a refresh, or reload of the browser, and it goes to, which we set as the home page.

We're removed, re-added policies, and are stuck.
Installing a new router, the pc I was using to setup the router now is stuck in login loop.  It will take password, try to log in ( turning) and then presents an error or just restarts.   The message is "Windows could not connect to the SENS service, please consult your system administrator" and "Your pc will automatically it ran into a problem."

I was finally able to get into safe mode via recovery disk and ran sfc /scannow.  What else?

Appreciate some help!
Hi Everybody,

I have problems in opening some files from a specific computer on my network. I can open the files from other stations but for some reason some specific files can be listed but not acessed from one machine. When I try to open the file I get a message similar to this:

   Windows cannot access \\servername\sharename\filename.jpg

    Check the spelling of the name. Otherwise, there might be a problem with your network. To try to identify and resolve network problems, click Diagnose.

   See details: error 0x80070002 the system cannot find the specified file.

When running diagnose I find no issues...

I'm the domain admin. I can write other files to the shared folder and have full access to the files I put there. I can open the files if I access them from other computer.

I have seen no permissions diferences between the files I can read and the files I cannot access.

This network share is mounted via a group policy for every computer on the network.

I suspect there is something wrong in the specific station. Any suggestions?

Thank you!
I just built two Windows 2016 Datacenter Cluster Servers for testing in my vCenter VM environment.
I have a Windows 2016 DataCenter VM which is the Domain Controller which works great.

On the two cluster servers I installed a program WindowsUpdateNiotifier which works similar to the old windows update icon in the system tray I use this on all my Windows 8 and up machines and works great.

The source for my updates is my Windows 2012 R2 WSUS server
Both cluster servers are registered in WSUS

When I try to apply the updates I get this message.

We couldn't connect to the update service. We'll try again later, or you can check now. If it still doesn't work, make sure your're connected to the internet.


I retry and retry no luck

How can I force the Windows 2016 to search MS online for updates too

The Windows 2016 Data Center Domain Controller works fine with updates from My WSUS server just these two puzzled

Please provide me with the URL addresses I can use to get drivers for a "Cablecc USB 3.0 to SATA 22pin 2.5 Hard Disk to 2 in 1 Combo Mini PCI- E 2 Lane M.2 NGFF & mSATA SSD Adapter Converter."

I purchased this device from Amazon

When I connect this device to a Windows 10 computer (with the hard drive connected to & screwed into the adapter) there is a question mark that appears next to the "Other devices" device within device manager in Windows 10. The device appears as an SMS/MMS device which also has a question mark next to it (see the screenshot). This happens no matter which USB ports I plug the device into.

Please provide me with the URL addresses I can use to download the drivers for this device.

The hardware IDs for this device are:



SMS/MMS deviceSMS/MMS hardware IDs
Hi All,
We are running Windows 10 Education and Redirected Start Menus, however there are some applications which require admin rights to run.
For example, we have a Mustek scanner for which I have created a shortcut in the share where the Start Menu is redirected. The shortcut \ link opens fine with a domain admin account, but will not open as a student \ regular user. I have tried checking the box on the shortcut properties to 'run as administrator', however when a regular user then logs in, a dialog box pops up asking for the administrator credentials before getting to the windows desktop.
I would like to find out if anyone else has a method for allowing users to run software as an admin without prompts for the admin password. As this is a school, we do not give students and staff local admin rights with their AD accounts. It might be we require a third party tool to allow software to run as an admin but I'm hoping Windows has the ability to do this.
Thanks in advance

Windows 10

Windows 10 is a personal computer operating system featuring the "universal application architecture" (UAP); apps can be designed to run across multiple devices with nearly identical code, including PCs, tablets, smartphones, embedded systems, Xbox One, Surface Hub and HoloLens. Windows 10 also includes a virtual desktop system, a window and desktop management feature called Task View, the Microsoft Edge web browser, support for fingerprint and face recognition login, voice-based search (Cortana), new security features for enterprise environments, and DirectX 12 and WDDM 2.0 to improve the operating system's graphics capabilities for games.