[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More


Windows 7





Windows 7 is an operating system from Microsoft. Features include multi-touch support, a redesigned Windows Shell with a new taskbar, referred to as the Superbar, a home networking system called HomeGroup, and performance improvements.

Share tech news, updates, or what's on your mind.

Sign up to Post

Hello all,
I have a client that has several Windows 7 Pro computers (around 50) that get their updates from WSUS.  
One of the computers refuses to install any updates and give me a 0x80073712 error every time.
Here is what I did to rectify this:
1)   Ran the SUR (System Update Readiness) program.  At first it stated that there were 484 errors (8 from the CSI Manifest Missing and 476 from the CSI payload file Missing).
I went to another computer and copied the c:\windows\winsxs directory to this computer.  Then I ran the SUR and it said that everything was fine.
2)   Rebooted the computer and tried to do the updates and still get the error above.
3)   Ran a Windows fix and it stated that it fixed the 0x80073712 error.  Rebooted the computer and tried to do the updates and still get the same error above.
4)   I went into the CBS log and I get a lot of Failed to internally open package [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE] errors
I have no idea what to do next to fix this error.
Any help would be greatly appreciated.
Kelly W.
CompTIA Network+
LVL 12
CompTIA Network+

Prepare for the CompTIA Network+ exam by learning how to troubleshoot, configure, and manage both wired and wireless networks.

This on a Windows7 machine with Outlook 2013 32-bit installed.

The .MSG file opens up fine when double-clicked upon but we need to preview working when browsing folders with Windows Explorer.

I have seen several posts regarding 64-bit Outlook not supporting the preview pane,  but this is 32-bit. It should work.

Check the preview handlers in the Registry, and confirmed that Google Desktop is not installed (from other related posts).

Does anyone have other ideas?
Running Windows 7 Professional SP-1 32-bit, I need a way to have reliable notification when a new message arrives via Google Hangouts g-chat.  The notification needs to be visual, not auditory, because my desktop audio is muted during the time when notification is required.   If I am working on my desktop with another window in focus, the g-chat thread does not come to the foreground when there is a new message, which results in an unacceptable delay before I become aware of the message.  There is a Hangouts desktop App, but it doesn't work on 32-bit Windows.

An alternative to desktop notification would be an auditory notification on my iPhone.  I have tried installing the Hangouts App on my iPhone, but it does not deliver notifications, even though it is configured to do so.  My cellular service provider has done troubleshooting, and believes there is an issue with the Hangouts App, itself, because my iPhone delivers notifications for new text messages and new Emails, and the only notifications which are missing are from Hangouts.  If there is a third party application which would produce a desktop notification when there is a new g-chat message, or an auditory iPhone notification, that would be helpful.
Running Windows 7 Professional SP-1 32-bit, I have a question about Google Mail chat notification.  I'm looking for a third party application which will present a desktop notification whenever a specific Google Hangout Chat thread has a new message.  The notification needs to be visual.  Enabling the standard notifications in Google Chat has not resolved this, because if the focus is on another window, the chat window does not come to the foreground.
Hello, we have a mixed environment of windows and apple computers.  We have a windows file server that is running windows 7 SP1 with an IIS local website running.  Its an aspx page.

This works just fine on the windows computers.  I can access the http://websitename/ without a problem.

The problem is trying to pull up the site on any of the apple iMacs.  I can't get it to pull up.  

The iMac that I tested on was on OS X Yosemite Version 10.10.5

In any browser (Chrome, Safari) I get an error 'ERR_NAME_NOT_RESOLVED' or 'Safari Can't Find the Server'

They are using airport extreme and ethernet at the same time.  

So far the only thing I tried was changing the service order of the network to ethernet first.
Hey guys,
I just had an interesting experience.  I called Lenovo support because a user's computer had Windows Activation issues.  She got an error claiming that the computer was licensed for Home but was running pro.  I was told to do all the Lenovo System Updates and sure enough it fixed the problem.

I am wondering if there are any specific Windows Updates that are causing this that we can block on our system to prevent this from happening to more computers.  Thanks
Hi Experts,

Need help please.  I have problems with files from Share Point when I open it, I always get "Read Only" thus unable to make edit and save as usual. All I can do it to save the changes as local file then uploaded again to Share Point as another document.  This is causing a bit of a headache as there are some files where it is not supposed to be reload by user.

I am using Windows 7, Office Professional 2010

Note: this happens to all Share Points that I have access to. All was working fine until around mid October 2018 when there was some auto-updates since then I faced this problem.  Unfortunately, I did not have a restore point prior to that so could not fix this with Restore.
Hi - I'm trying to connect a windows 7 laptop to a Lumia 640 LTE (RM-1072) mobile phone via a usb cable in order to extract a particular photo. The phone is running Windows 8. Unfortunately, The laptop is not able to install a driver. The message is

'Device Driver Software was not successfully installed. Lumia 640 LTE (RM-1072) - no driver found'

I'm not able to locate a driver from the web (either by windows update or manual search).

- Is this simply because the laptop o/s is older than the phone o/s?
- Is there a solution to this or is it simply not possible?
- Do I need to get hold of a Windows 10 laptop and see if this works?

I look forward to hearing from you.

i have a pc windows 7 that will not see the Microsoft Bluetooth surface keyboard. try 4.0 Bluetooth USB adapter still can not see the keyboard.  same keyboard can be pair with laptop on windows 7 and Windows 10.  also check the bluetooth services it is on.  any suggestion would be much appreciated.
We have a customer who is using Inventor 2018 who has an issue whereby they can open drawings but when they click within the drawing, it all goes blotchy.

The computer is Windows 7 64-Bit
Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz (8 virtual)
Catalyst Pro

Not being Inventor proficient, we are looking to see if this is to do with the graphics card ot if we need to tweak any settings in Inventor, and if so, where.
10 Tips to Protect Your Business from Ransomware
10 Tips to Protect Your Business from Ransomware

Did you know that ransomware is the most widespread, destructive malware in the world today? It accounts for 39% of all security breaches, with ransomware gangsters projected to make $11.5B in profits from online extortion by 2019.

I upgraded from Windows 7 Pro to Windows 10 Pro for free when that was offered a few years ago.  Today the following message showed up in the bottom right hand corner of my computer: “Active Windows Go to Settings to activate Windows”

When I go to Settings it shows Windows is not activated.  When I Troubleshoot I get the attached message.   For the record, I’ve not made any hardware or software changes.

I spoke with a Microsoft activation customer support specialist who through remote access tried unsuccessfully to resolve this for me.  She couldn’t explain why I received this notification today after having run Win10 Pro for many years.  She insinuated that after a certain period the free upgrade installation requires purchase.  I told her that was not clear to me when I installed the free upgrade and asked if this meant millions of people are now being asked to pay for the Win10 upgrade they was free.  She didn’t give me a straight answer.  Instead she said I have three options:

1.      Input the Win7 Product Key
2.      Provide Microsoft with Win7 Proof of Purchase
3.      Buy a Win10 installation

I don’t currently have the Win7 Product Key handy and will look for it tomorrow.  In the meantime, I’m asking:  

1.      Does anyone know why this happened?
2.      Is it true everyone is going to have to pay for that free upgrade from a few years ago?

I'm curious about Windows indexing files (and how to speed up my computer)

I am running Windows 7 Professional.

PART A:  I do the following steps:

1.  Double click on My Computer on the desktop
2.  Right click on the local C Drive (600 GB in size)
3.  Left click on Propeties

A box is checked, next to:  Allow files on this drive to have contents indexed in addition to file properties.
Question #1:  If I uncheck this box, will it help speed up my computer?

PART B:  I do the following steps:

1.  Double click on My Computer on the desktop
2.  Right click on a MAPPED L drive (900 GB in size) that is located on a Windows Server
3.  Left click on Propeties

A box is checked, next to:  Allow files on this drive to have contents indexed in addition to file properties.
Question #2:  If I uncheck this box, will it help speed up my computer?


Question #3, Since we have 10 computers in the office, all with a local C drive, all with a mapped L drive, does the access to the mapped L drive become slower, with all these computers 'indexing" its contents?


Question #4, If I disable the "Indexing Service" under Services, will it override the "box" that is checked "Allow files on this drive  . . ."?

Thanks for your help!
Is there a way to reprogram a shortcut icon so users cannot pin it to the taskbar on Windows 7?  I found this link where you can disable pinning for a certain string, but I don't want to include that in the name of the shortcut.  Anyway of doing something in Powershell or VB?


If any of the following strings, regardless of case, are included in the shortcut name, the program is not pinnable and is not displayed in the most frequently used list:

More Info
Read me
Read First
What's New
Hi Experts

Could you point a way a Windows7 / 10 user's  login configuration could prevent an user to see network locations at Windows Explorer?

Some files needed to operation remains at network folders , the app needs to read this files during operation but the operator can't access it due security reasons.

Thanks in advance.
GPO-Windows-7-Error.docxNetwork Shared drives are no longer being mapped on Windows 7 Pro 64bit domain computers through our GPO's.  Windows 10 Pro machines map the drives just fine, but as of last week the Windows 7 units will not.  I made sure that all the updates were current on the machines and ran gpupdate /force on the machine but it still is not mapping the shared drives.  Does anyone have a solution?  This is seriously causing issues this week.  Please see attached gpupdate screenshot of the error.
I have a shared folder where permissions for a user are not behaving as displayed in Folder properties. This user exists under a group called "Managers". Managers has been added to the "Share" folder's Permission Entries with full control, applying to "This folder, subfolders, and files".

This issue started with this user not being able to save files, delete files, create new folders, or move files to new folder locations with full control. In order to try to fix this issue I dragged and dropped the "Share" folder into a FAT32 drive, then copying back the folder to the C:\ (NTFS). This was to clear any permissions. Here were the exact steps performed.

1. Closed all files/apps using anything in the Share folder.
2. Verified all files were closed.
3. Created a copy of Share folder inside C:\
4. Copied original Share folder to FAT32 drive.
5. Deleted original Share folder from C:\
6. Copied FAT32 drive Share folder back to C:\
7. Set share settings on Share Folder
- Full Control
- Security Tab > Add Managers group > Assign full control
- Share Name > Share

After completing these steps, the user is able to save files and create new folders inside the drive, but cannot delete or move locations of a file/folder. The only file the user was able to move was one where the user was the owner.

The goal here is to have this user actually have full control of any folder/files inside the "Share" folder. Images attached of share folder properties and permissions.
I have a client with an older consumer style HP inkjet printer (USB).  I'm not on site and I can't recall the model (might be a Deskjet).

Strangely, one user account on the Windows 7 PC prints fine.  Another user account gives a print error.  Both user accounts are Admin accounts.

I removed the printer from the printers window in Control Panel, then unplugged the USB cable.  In the user account that doesn't work, plugging in the USB cable immediately gives an "unrecognized device" error.  If I switch to the account that can print, plugging it in results in the driver installer wizard.

I've never seen this kind of behavior before.  Anyone have any idea?

Win7 source pc unable to find the WDS server from the Image Capture Wizard.  I receive an error message "network location could not be reached".  I can ping the WDS server (Windows 2008 R2) ip and the source pc non-stop.  The WDS boot-up screen shows up on the source PC so I have to believe that it is communicating with the WDS server.  I've updated the drivers in the capture image and added the registry entry "maximumBlockSize" (set to match the value of the Cisco 2960 switch).

After all that, still can't get the WDS server to capture the image from the source PC.  Any help in resolving this would be greatly appreciated!
An upgrade to latest SQL Odbc Driver (17.2 64 bit) fails to connect to SQL 2008R2 for Windows 7 Pro workstations but works fine on Windows 10 Pro.  All running fine on Odbc Driver 11.  Error on Windows 7 workstations indicates "certificate chain was issued by an authority that is not trusted".  If I go back to Version 11 all is fine.  We need to go to Version 17 as we are upgrading SQL to 2017 version soon.
PMI ACP® Project Management
LVL 12
PMI ACP® Project Management

Prepare for the PMI Agile Certified Practitioner (PMI-ACP)® exam, which formally recognizes your knowledge of agile principles and your skill with agile techniques.

Running Windows 7 Professional SP-1 32-bit.  I have a folder with millions of files, most of which are encrypted with Windows EFS.  The folder, itself, is encrypted, but some of the files within it are not. I would like all the files to be encrypted, but I don't have a way of isolating the ones which still require encryption.  If I select the folder's security properties, and tick "Encrypt", to be applied to all the folder contents, I'd like to know if Windows needs to re-apply encryption to the files which are already encrypted, or only to the unencrypted files.  Changing the attributes of the entire contents would take weeks.
We have a user here for whom I want to see the logon/logoff activity for the past week.  Any solutions? CEO wants to find out if user is really working from home or not.
I had this question after viewing PCL XL Error.

Using Windows 7, HP LaserJet 4050 connected using a USB to parallel cable.  When using HP Universal Printing PCL 6 driver, I'm getting: PCL XL error Subsystem Kernel, Error: Unsupported Protocol, Operator: 0x0, Position: 0.  When using HP LaserJet 4050 Series PS driver, I get: This job required more memory than is available in this printer: Try one or more of the following, and then print again.  For the output format, choose Optimize for Portability.  In the Device Settings page, make sure the Available PostScript Memory is accurate.  Print the document in parts.  I'm not sure how to get this resolved.
We are looking at some interesting connections that appear to be inbound from the below snippet:
Incoming connection from ( [source ip here] Port 46525 ) to svchost.exe

The source of the incoming traffic is connected to an external suspicious ip address and not part of our infrastructure.  We would like to see if there is a way to determine whether incoming traffic with svchost.exe as the communicating file can be reasonably white listed?

Is there a set of expected source ip's that we could reference that would allow us to sift out possible known external ip's that are valid incoming connections to an svchost.exe process running on an end point?
Now that I created my Win7 Enterprise image, I've ran the sysprep util and the Windows 2008 R2 server that has WDS configured is ready for the image.  I have done this process several times before without a problem but for whatever reason, when I boot the source pc up using network boot, the source pc gets the WDS splash screen.  So I know the source pc is communicating to the WDS server.  However once I enter in the server name for where the image should be stored, I get a network error.

In the error log, I see the connection between source pc and WDS server timed out.  I'm running a constant ping to the source pc so I know it's still communicating but further research showed there may be something with our Cisco 2960 and/or possible vlan configuration.  Where would I check for a setting that would drop the traffic between the two?  Note: all of the network traffic is on the same lan and doesn't go through any routers, just the Cisco switches.

Thanks in advance for your time and assistance.  If you need additional information or for me to clarify anything, please let me know.
Need to better protect from hackers inside and one of the points I want is to disable all "remote desktop" and "remote support" from GPOs on my dc.,,
Found this https://www.isumsoft.com/windows-2008/enable-disable-remote-desktop-on-windows-server-2008-r2.html    but doens't work
Under windows 7 Properties I see 2 things that looks the same "Remote Assistance" and "remote Desktop"... what's the difference and how to disable both of them even for a local admin on those workstations?