This is a video that shows how the OnPage alerts system integrates into ConnectWise, how a trigger is set, how a page is sent via the trigger, and how the SENT, DELIVERED, READ & REPLIED receipts get entered into the internal tab of the ConnectWise ticket.
Washington based MSP turned to OnPage to solve their needs for after-hours alerting when customers’ technologies failed.
In this post see how DNS benefited from rolling out OnPage as a solution:
-Preserve their SLAs
-Improve response time by…