?
Solved

Webroots Spysweeper is locked by the system?

Posted on 2006-10-31
4
Medium Priority
?
867 Views
Last Modified: 2012-06-27
Hello.  I have an odd problem.  I use Webroots Spysweeper program for additional security, and have for some years.  In my opinion Spysweeper is one of the most effective programs for spyware.  Recently, I upgraded to the latest version which is: version 5.2.3.2120.  I have Windows XP Pro MCE 2005, there are only 2 logins.  Myself as administrator and my daughter who is on a limited account.  After logging out as administrator and then logging into the limited account, all seems fine.  Spysweeper loads fine, however once logged out of the limited account and back into the administrator account, the Spysweeper splash screen remains on the desktop after loading?  If I attempt to close the program, I will receive a prompt indicating that Spysweeper has been "locked?"  This seems to occur almost everytime there is a switch between logins, even though either the administrator or the limited account login completely logs out.  On rare occasion I have several splash screens display on the administrator desktop at one time.  The incident never occurs while booting into the limited account desktop, it only occurs on the administrator desktop.  I am completely baffeld, if anyone has a solution I would be appreciative.  
0
Comment
Question by:Brawly
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
4 Comments
 
LVL 23

Accepted Solution

by:
phototropic earned 1000 total points
ID: 17843248
A number of users are reporting problems after the upgrade to 5.2 :

http://mp3.com.com/Webroot-Spy-Sweeper/3640-8022_4-10598648.html
http://fileforum.betanews.com/review/1047914996/1/view
http://discuss.pcmag.com/forums/4/1004329327/ShowPost.aspx

and so on.  Your strange issue is just one of many...

Webroot have a free tech support line:

http://support.webroot.com/ics/support/default.asp?deptID=776

 Why not contact them direct to try to sort out what is going on with your pc?
0
 

Author Comment

by:Brawly
ID: 17844118
Thanks for the information phototropic!  I will visit those sites to see what I can find out.  If I can get a resolution for my problem, I'll be sure to let you know!
0

Featured Post

Get real performance insights from real users

Key features:
- Total Pages Views and Load times
- Top Pages Viewed and Load Times
- Real Time Site Page Build Performance
- Users’ Browser and Platform Performance
- Geographic User Breakdown
- And more

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Envision that you are chipping away at another e-business site with a team of pundit developers and designers. Everything seems, by all accounts, to be going easily.
I've been an avid user and supporter of Malwarebytes Premium Version 2.x for years. It's an excellent product that runs alongside just about any Anti-Virus application without issues. It seems to have an uncanny ability to pick up many things that A…
Sometimes it takes a new vantage point, apart from our everyday security practices, to truly see our Active Directory (AD) vulnerabilities. We get used to implementing the same techniques and checking the same areas for a breach. This pattern can re…
In this video, Percona Director of Solution Engineering Jon Tobin discusses the function and features of Percona Server for MongoDB. How Percona can help Percona can help you determine if Percona Server for MongoDB is the right solution for …
Suggested Courses
Course of the Month10 days, 5 hours left to enroll

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question