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My laptop has started showing a Windowx XP blue screen with Please wait.......... before the login screen appears how can I fix this
I have a Dell Lattitude D420 notebook running Windows XP Profession service pack 2 with Office 2007. Â Lately when starting up I have been getting a Windows XP blue screen appearing with the words Please wait followed by a series of dots progressing across and down the screen. Â Sometimes this only last a few dots and sometimes it gets to three rows or so.
I have seen some comments on this but no definative comments, but it would seem something is going on in the background. Â Outlook doesn't seem to be shutting down completely when exiting it before shutting down and I am wondering if this is the background activity causing the blue screen to show up.
Any help on this would b greatly appreciated
19052008-003-.jpg
I have seen some comments on this but no definative comments, but it would seem something is going on in the background. Â Outlook doesn't seem to be shutting down completely when exiting it before shutting down and I am wondering if this is the background activity causing the blue screen to show up.
Any help on this would b greatly appreciated
19052008-003-.jpg
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To my knowledge - this only occurs after you install a major update - such as a service pack.
Another possibility - if your OS was installed from an nLite installation disc - this could indicate a (permanent, possibly) issue with the installation. - i.e. http://www.msfn.org/board/Windows-XP-Please-Wait-t81287.html
Another possibility - if your OS was installed from an nLite installation disc - this could indicate a (permanent, possibly) issue with the installation. - i.e. http://www.msfn.org/board/Windows-XP-Please-Wait-t81287.html
your machien is running a chkdsk on startup each time it starts
http://windowsitpro.com/article/articleid/13739/how-can-i-stop-chkdsk-at-boot-time-from-checking-volume-x.html
should resolve it
http://windowsitpro.com/article/articleid/13739/how-can-i-stop-chkdsk-at-boot-time-from-checking-volume-x.html
should resolve it
Thanks for your comments and235100 and slam69.
and235100:
I don't think it was the installation albeit that I reinstalled the operating system from scratch with the CD that came with the notebook back in December. Â It only strated to have problems last 2 months. Â I don't think there has been any major service packs in the last 4 moths.
slam69:
The solution seems to relate to removing a drive from the checkdisk routine on start up and specifically removeable drives. Â Is this a good Idea on the C: drive. Â I guess it still begas the question as to why it has started, and is this not a bandaid solution?
thanks for your help with this
and235100:
I don't think it was the installation albeit that I reinstalled the operating system from scratch with the CD that came with the notebook back in December. Â It only strated to have problems last 2 months. Â I don't think there has been any major service packs in the last 4 moths.
slam69:
The solution seems to relate to removing a drive from the checkdisk routine on start up and specifically removeable drives. Â Is this a good Idea on the C: drive. Â I guess it still begas the question as to why it has started, and is this not a bandaid solution?
thanks for your help with this
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>> I don't think there has been any major service packs in the last 4 moths.
XP SP3 was released to Windows Update in the past couple of weeks. Not as an automatic update though, until 10th June, at least.
XP SP3 was released to Windows Update in the past couple of weeks. Not as an automatic update though, until 10th June, at least.
When you installed the OS from scratch - was SP2 "slipstreamed" into the installation - otherwise SP2 may have installed since.
Not sure if SP2 was slipstreamed or was installed after through the updater. Â Would the issue arise immediately or would it happen over time?
Do you think SP3 would resolve any issues potentially created by SP2?
Do you think SP3 would resolve any issues potentially created by SP2?
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It may not only apply to the removable drive, sometimes this can occur on your system drive
id just chk your reg at
HKEY_LOCAL_MACHINE\SYSTEM\
and see if you have any autochk entries
id just chk your reg at
HKEY_LOCAL_MACHINE\SYSTEM\
and see if you have any autochk entries
An upgrade to SP3 is not probably the correct thing to advise at this time - there are still outstanding issues with it, notably standby and hibernate problems.
If this is a chkdsk related issue, as slam69 says - upgrading to SP3 will be of no use in this instance anyway.
If this is a chkdsk related issue, as slam69 says - upgrading to SP3 will be of no use in this instance anyway.
could well be wrong as you would usually see chkdsk prompt but if it is automating out teh registry you may see a screen like this so worth checking, apologies if its a wild goose chase ;o)
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Ok sorry took so long to get back I have checjked waht the setting is and it is ...autocheck autochk *...so I would need to change to ..autocheck autochk /k:c *
This would stop the system checking the c drive for dirty bits so would I have to do this mannually periodically?
This would stop the system checking the c drive for dirty bits so would I have to do this mannually periodically?
since my last comment I have changed the autocheck value, shutdown and started up the notebook again. Â Surprisingly I still get the blue screen. Â Any other thoughts?
delete the autochk value altogether
you can still perform a chkdsk command yourself from teh dos prompt or recovery console
you can still perform a chkdsk command yourself from teh dos prompt or recovery console
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If you are still looking in slam69 I think the problem is a little more complicated than perhaps it first looked.
I took your advice and deleted the value so now it reads ...autocheck autochk      no * or /k:c *
The bad news is that this also made no difference.  I tried to use the run command box to also  run chkntfs.exe as the article suggested, but when I hit enter nothing seemed to happen.  Should I have just typed chkntfs / x c: and then hit enter?  Is this worth trying?
Any more thoughts would be greatly appreciated
I took your advice and deleted the value so now it reads ...autocheck autochk      no * or /k:c *
The bad news is that this also made no difference.  I tried to use the run command box to also  run chkntfs.exe as the article suggested, but when I hit enter nothing seemed to happen.  Should I have just typed chkntfs / x c: and then hit enter?  Is this worth trying?
Any more thoughts would be greatly appreciated
hmm no this is starting to look more complicated than it initially sounded do you have you roriginal disks we can use to get to teh recovery console.
i think if you can then bott to recover console and run chkdsk /r to see if anything is going wrong with your disk, might actuallyjust need that to clear it. if that doesnt succeed we will then run fixmbr from the console to see if tehre is an error in teh boot record and the failing everythign else we will try a repair install
Only here for another hour or so though and then out teh office till monday
i think if you can then bott to recover console and run chkdsk /r to see if anything is going wrong with your disk, might actuallyjust need that to clear it. if that doesnt succeed we will then run fixmbr from the console to see if tehre is an error in teh boot record and the failing everythign else we will try a repair install
Only here for another hour or so though and then out teh office till monday
hey slam ...well it would seem you have nailed it. Â I installed the recovery console, ran chkdsk /r and there were errors which were fixed. Â They were not identified, but haven't had the blue screen again yet. Â Also ran defrag.
Not that I'm too fussed about it but is it possible to reset so that the recovery console doesn't come up on startup?
Thanks heaps
Not that I'm too fussed about it but is it possible to reset so that the recovery console doesn't come up on startup?
Thanks heaps
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Windows OS
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This topic area includes legacy versions of Windows prior to Windows 2000: Windows 3/3.1, Windows 95 and Windows 98, plus any other Windows-related versions including Windows Mobile.