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Why does Google Chrome take up memory when not even running ? also getting BSOD with PAGE_FAULT_IN_NONPAGED_AREA
I've had some recent desktop issues that had good resolution here: bad memory stick and memory problems
This morning when I came downstairs, I had a BSOD, PAGE_FAULT_IN_NONPAGED_ARE
Also, when I re-booted this morning (after the BSOD), there were 10 Chrome processes running ! Why is that ? Plus I opened one Chrome window with one tab, and G-mail was acting funny, it wouldn't even open a message. So I switched to FF for gmail and it was ok.
So I don't have Chrome window open now, but there are still multiple processes running.
From previous posts, I ran memtest86 and I know there was a recommendation for the Windows debugger as well as UBCD.
Also, I've recently installed Norton plus a bunch of other stuff from Comcast, that's when my problems really started. I uninstalled the misc stuff but kept Norton. ComcastAntiSpy was giving me fits so I disabled it from startup via msconfig, and that's when things really settled down. But I don't know how to uninstall ComcastAntiSpy, it doesn't show up as a program. But it seems quiet now.
This morning when I came downstairs, I had a BSOD, PAGE_FAULT_IN_NONPAGED_ARE
Also, when I re-booted this morning (after the BSOD), there were 10 Chrome processes running ! Why is that ? Plus I opened one Chrome window with one tab, and G-mail was acting funny, it wouldn't even open a message. So I switched to FF for gmail and it was ok.
So I don't have Chrome window open now, but there are still multiple processes running.From previous posts, I ran memtest86 and I know there was a recommendation for the Windows debugger as well as UBCD.
Also, I've recently installed Norton plus a bunch of other stuff from Comcast, that's when my problems really started. I uninstalled the misc stuff but kept Norton. ComcastAntiSpy was giving me fits so I disabled it from startup via msconfig, and that's when things really settled down. But I don't know how to uninstall ComcastAntiSpy, it doesn't show up as a program. But it seems quiet now.
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n2fc,
>>install ANY software from COMCRAP!
- well, that explains it, and I can trace my problems directly after I did that ! But it did allow me to investigate and solve some longstanding issues . . .
>>UNINSTALL ALL of that stuff INCLUDING Norton.
- ok, will do that . . .
>>Use the following TWO programs (both free) Microsoft Security Essentials and Malwarebytes AntiMalware.
- ok, sounds good, will do
>>As to the 10 instances of chrome at startup... Â I would terminate ALL of them &Â see if it recurs..This is an indication of either malware or another problem to be determined...
- I went about 2 years without any anti-virus after Norton expired after a year when I first bought the HP machine, which overall I like.
>>BSOD for pagefault is USUALLY an indication of faulty hardware (memory or hard drive)...I would run an exhaustive CHKDSK diagnostic
- ok, never ran CHKDSK on this machine but good idea. Plus I still need to run defrag, can't hurt.
Thanks !
>>install ANY software from COMCRAP!
- well, that explains it, and I can trace my problems directly after I did that ! But it did allow me to investigate and solve some longstanding issues . . .
>>UNINSTALL ALL of that stuff INCLUDING Norton.
- ok, will do that . . .
>>Use the following TWO programs (both free) Microsoft Security Essentials and Malwarebytes AntiMalware.
- ok, sounds good, will do
>>As to the 10 instances of chrome at startup... Â I would terminate ALL of them &Â see if it recurs..This is an indication of either malware or another problem to be determined...
- I went about 2 years without any anti-virus after Norton expired after a year when I first bought the HP machine, which overall I like.
>>BSOD for pagefault is USUALLY an indication of faulty hardware (memory or hard drive)...I would run an exhaustive CHKDSK diagnostic
- ok, never ran CHKDSK on this machine but good idea. Plus I still need to run defrag, can't hurt.
Thanks !
Uninstalled Norton, re-booting now.
HP Diagnostics look good, two warnings
- Multi-core Test
- Windows Memory Test
Results of HP Diagnostics Test
HP Diagnostics look good, two warnings
- Multi-core Test
- Windows Memory Test
Results of HP Diagnostics Test
Looks like there are still some memory and/or cache issues... any additional info in detailed reports??
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n2fc,
I started to run some "advanced" diagnostics, basically just running tests individually.
Memory was the same ("Warning" on Windows Memory Test)
Running some more tests now, all passed.
- hard drive, "SMART Short Self Test"
- all video tests
working my way through others.
I started to run some "advanced" diagnostics, basically just running tests individually.
Memory was the same ("Warning" on Windows Memory Test)
Running some more tests now, all passed.
- hard drive, "SMART Short Self Test"
- all video tests
working my way through others.
from HP Diagnostic Tools
- Motherboard test passed
so only thing is a couple Warnings . . . see 2 screen shots above in 38141180
- Motherboard test passed
so only thing is a couple Warnings . . . see 2 screen shots above in 38141180
n2fc,
ok, things are stable now, 10-15 windows open and things are quiet . . .
- uninstalled Norton
- installed
   - MS Security Essentials
   - Malwarebytes AntiMalware (but it looks like it's only 30-day trial) . . .
- multiple instances of Chrome on startup went away
- ran ChkDsk, no issues
- degrag'ed, but I didn't see a report or anything, it just said "running" and then "completed"
- plus I ran some extra tests that I mentioned above, no issues beyond the two consistent warnings.
- will just keep my eyes open for BSODs and tackle that if it becomes a problem
ok, things are stable now, 10-15 windows open and things are quiet . . .
- uninstalled Norton
- installed
   - MS Security Essentials
   - Malwarebytes AntiMalware (but it looks like it's only 30-day trial) . . .
- multiple instances of Chrome on startup went away
- ran ChkDsk, no issues
- degrag'ed, but I didn't see a report or anything, it just said "running" and then "completed"
- plus I ran some extra tests that I mentioned above, no issues beyond the two consistent warnings.
- will just keep my eyes open for BSODs and tackle that if it becomes a problem
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Below are the files detected as malicious by Malwarebytes, including a file by Malware !
C:\Program Files (x86)\StartNow Toolbar\StartNowToolbarUninstall.exe (PUP.Zugo) -> Quarantined and deleted successfully.
C:\Users\Stephen\AppData\Local\TempDIR\BetterInstaller.exe (PUP.BundleInstaller.Somoto) -> Quarantined and deleted successfully.
C:\Users\Stephen\Downloads\malwarebytes anti malware setup.exe (PUP.AdBundle) -> Quarantined and deleted successfully.
C:\Users\Stephen\Downloads\microsoft security essentials setup(1).exe (PUP.AdBundle) -> Quarantined and deleted successfully.
C:\Users\Stephen\Downloads\microsoft security essentials setup.exe (PUP.AdBundle) -> Quarantined and deleted successfully.
C:\Users\Stephen\Local Settings\TempDIR\BetterInstaller.exe (PUP.BundleInstaller.Somoto) -> Quarantined and deleted successfully.Hardware
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