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Avatar of Charliekm
Charliekm

Exchange 2010 Not Showing Non-Delivery Reports outside the domain.
Hi ,

When i send an email from an external address i.e activeaddress@gmail.com to a non-existent email address on my domain i.e nonexistent@mydomain.com , the exchange server 2010 does not notify the sender (activeaddress@gmail.com) with an NDR explaining that the email was not delivered. Below is a list of the scenarios .

NDR Is Received :
-  If i send an email say from an active address in my domain  i.e (activeaddress@mydomain.com) to a wrong address on my domain i.e (nonexistent@mydomain.com) i receive an NDR Notification .

NDR Is not sent :
- When sending an email from an address outside my domain i.e user@gmail.com  to a wrong address within my domain i.e (nonexistent@mydomain.com)  .  hence the User user@gmail.com above assumes the email is delivered since they do not receive a non-delivery notification (NDR).

- When an email is sent from an active address in my domain  i.e FROM (activeaddress@mydomain.com TO a wrong  email address  outside my domain the active address above (activeaddress@mydomain.com) does not get an NDR .

Troubleshooting Done :
- I have checked the NDR settings from Hub Transport properties and NDR is active .
- There are no pending mails on queue
- I do not have a spam filter #/Firewall stoping the delivery of NDR's.
- I have checked the Retries Section from EMC>Server Configuration>Hub Transport Properties and retries are set to minimal.

Is there anyone who has experienced this and can anyone help?

Thanks ,Charlie

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Avatar of Dan ArseneauDan Arseneau🇨🇦

I believe the default setting for Remote Domains Auto-Replies is set to False.

Set-RemoteDomain

Configuring Remote Domains

Also, if you have multiple domains, make sure the one in question is Authoritative.

ASKER CERTIFIED SOLUTION
Avatar of Simon Butler (Sembee)Simon Butler (Sembee)🇬🇧

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It very well could be the setting for your remote domain.  In EMC, make sure that the properties of the remote domain in question allow for NDRs.User generated image

Avatar of Seth SimmonsSeth Simmons🇺🇸

This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.

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Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.