Windows Server 2003
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I have a client running multiple Terminal Servers in a virtual environment. One of said servers will not allow me to make any changes to the display settings while viewing it through the console on vsphere. (ie: can't go above 4-bit color and can't select any resolution higher than 640x480). Not to mention the mouse movement is very slow/laggy...
The server O/S is Windows Server 2003 (32-bit).
Additionally, a user on this particular server is blind and uses JAWS 10 software to read his screen to him. Up until recently, the 'video intercept driver' (required to make the screen reading work properly, particularly in applications like MS Outlook) would stop working. I used to be able to just uninstall/reinstall the driver, however I'm no longer able to do so and I have a strong feeling this is related to the video issue (since it integrates with the display drivers).
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Do all host have the same hardware installed?
If you vmotion the VM to another host, are you able to change the video settings?
In Device Manager what's listed as the video card?
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Yes, all hosts have the same hardware (however vmotion is not enabled/set up)
Display adapters:
No, the INI does not have the VGA mode switch enabled.
Additional Information:
It appears the issue occurs immediately after installing the JAWs 10 Video Intercept driver (I just tried moving that software to a different server 2003 in the same environment - Console view was just fine prior to installation, but as soon as I installed the intercept driver, it dropped to the same settings as the initial troublesome driver).
It looks to be something related to that, however I'm not sure where to being to look as the cause. I've read somewhere that the video memory could be part of the issue, but am having trouble configuring that as well.
This client also has Server 2008 R2 Remote Desktop servers (in progress of moving users slowly from the old environment to the new one, also with office 2010). I've opted to install the latest version of Jaws on the server 2008 one and see if I can get it working there. Thank you all for your help and suggestions.
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Windows Server 2003
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Questions
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Followers
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Windows Server 2003 was based on Windows XP and was released in four editions: Web, Standard, Enterprise and Datacenter. It also had derivative versions for clusters, storage and Microsoft’s Small Business Server. Important upgrades included integrating Internet Information Services (IIS), improvements to Active Directory (AD) and Group Policy (GP), and the migration to Automated System Recovery (ASR).