Windows support software is not available

Posted on 2013-10-08
Medium Priority
Last Modified: 2013-10-17
Unable to download drivers using boot camp assistant (ver 3.0.4 (325))  on IMAC 10.6.8.
Kindly let me know how to download drivers so i can install windows 7 on my imac. Please be informed that current i don't have my imac installation disc.
Question by:ops ahaa
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LVL 28

Expert Comment

ID: 39555604
Are you getting some kind of error when you attempt to download the drivers using the BC assistant?  You do have to have a USB stick in the Mac in order for the drivers to be installed. If that's not possible, you can go to the apple web page and click on Support and search the support site for the bootcamp drivers.

Author Comment

by:ops ahaa
ID: 39556760
Error Message:-

Download Could not continue.
The Windows Support software is not available.
LVL 28

Expert Comment

ID: 39557644
I've never seen that before. Assuming you have a working Internet connection on that Mac, you should be able to get it... but anyway, a wide variety of BC driver options are available at http://support.apple.com/downloads/#macoscomponents

Be aware that BC 5 is ONLY for newer systems with a 64-bit version of Windows. Look for one that meets the specs on your iMac.

Accepted Solution

ops ahaa earned 0 total points
ID: 39568976
Issue could be resolved with the help of installation media but it's not available free of cost.

Author Closing Comment

by:ops ahaa
ID: 39579208
Its' helpful to me.

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