Hop count exceeded - possible mail loop

Hi,

Not sure what to do to get around this. Any ideas?

Generating server: AMXPR04MB022.eurprd04.prod.outlook.com

marie.vareillaud@ipsen.com
DB3FFO11FD039.mail.protection.outlook.com
Remote Server returned '554 5.4.6 Hop count exceeded - possible mail loop'

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Message-ID: <52F2D1FD.7070208@araxi.co.uk>
Date: Wed, 5 Feb 2014 16:06:21 -0800
From: ARAXI Accounts <accounts@araxi.co.uk>
Reply-To: <accounts@araxi.co.uk>
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To: <marie.vareillaud@ipsen.com>
Subject: Facture de Traduction =?ISO-8859-1?Q?N=B0_31200224?=
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ShawnAsked:
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Sjef BosmanConnect With a Mentor Groupware ConsultantCommented:
I suppose it's the receiving party that cannot or will not accept the mail.

Try one thing, to make sure the problem isn't yours: send the same person a mail from Gmail. If that one bounces too, they have something to sort out on their side.

Then contact them (by mail ;-))
0
 
ShawnAuthor Commented:
I just got hold of them and it turns out that person no longer works in the company. All other active employee emails go through.

A strange message for that sort of thing.
0
 
Sjef BosmanGroupware ConsultantCommented:
Mail moves in mysterious ways....

Glad it's solved!
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