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Can this issue be resolved without having to increase the RAM on the server? If yes, how?
I would imagine 30GB is not normal for an Exchange server with 20 mailboxes...
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Yes I am aware of how to limit the cache use via ADSI. Will that have any affect on users?
No, the server is not up to date.
However if something else wants the memory then it should give it back when asked for. If that isn't happening (which it seems is the case here) then you need to look at why.
Limiting the memory that Exchange can take isn't the answer, because it just deals with the symptom, not the cause.
What has changed recently? Has something new been installed on the server?
The usual cause of this kind of problem is something like AV or antispam software which hooks in to Exchange. Backup software I have seen do it as well.
If you have AV on the server, ensure that it has the correct exclusions for Exchange configured.
Simon.






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if you want to limit the Database Cache to 4 GB of an Exchange 2010 server, set msExchESEparamCacheSizeMaxto 131072 (4 GB = 4.194.304 KB / 32 KB).
So based on this, if I want to limit the cache use to 15GB, then I would set the msExchESEparamCacheSizeMax
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http://blogs.technet.com/b/maliks/archive/2012/04/25/exchange-2010-store-exe-service-takes-high-memory-utilization.aspx
http://social.technet.microsoft.com/Forums/en-US/5acb6e29-13b3-4e70-95d9-1a62fc9304ac/sbs-2011-storeexe-allocating-too-much-memory-despite-cache-adjustment?forum=smallbusinessserver
Exchange
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Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.