Out of warranty Dell server support
Posted on 2015-02-24
I'm running a Dell PowerEdge 2900. It is seven years old in April, and Dell won't renew/extent the Gold support (24/7 4 hr response time parts and labor) for a server seven years old. (A parts inventory issue I imagine, as well as having to have people who know an increasing variety of machines.)
My question is this. What options are there, if any, for equivalent support from someone other than Dell?
I don't want to run this machine without Gold support; a business is dependent on it. I've already fried two Raid backplanes. If I can't call Dell anymore to bring new ones and install them, whom can I call?