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Avatar of Ronald Hicks
Ronald Hicks🇺🇸

Out of warranty Dell server support
I'm running a Dell PowerEdge 2900.  It is seven years old in April, and Dell won't renew/extent the Gold support (24/7 4 hr response time parts and labor) for a server seven years old.  (A parts inventory issue I imagine, as well as having to have people who know an increasing variety of machines.)

My question is this.  What options are there, if any, for equivalent support from someone other than Dell?

I don't want to run this machine without Gold support; a business is dependent on it.  I've already fried  two Raid backplanes.  If I can't call Dell anymore to bring new ones and install them, whom can I call?

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Avatar of Ronald HicksRonald Hicks🇺🇸

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Many thanks.  I'm already pursuing the replacement option too.  Must learn about VM's.
Avatar of JohnJohn🇨🇦

@ronhicks22207  - You are very welcome and I was happy to help.
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Server Hardware

Server Hardware

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Servers are computing devices that are similar to desktop computers in that they have the same basic components, but are significantly different in size, configuration and purpose. Servers are usually accessed over a network, and many run unattended, without a computer monitor, input device, audio hardware or USB interfaces. Many servers do not have a graphical user interface (GUI), and are configured and managed remotely. Servers typically include hardware redundancy such as dual power supplies, RAID disk systems, and ECC memory, along with extensive pre-boot memory testing and verification. Critical components might be hot swappable, and to guard against overheating, servers might have more powerful fans or use water cooling.