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Avatar of DavidBloom
DavidBloom

Connecting Outlook Android app to Exchange 2010
Hello. I run a corporate Exchange 2010 server to which I'm trying to log in from my Android device (5.0.2) using the Microsoft Outlook app (2.0.52). My Exchange server has a valid SSL certificate (sha1/2048) which already connects well using Outlook Anywhere and ActiveSync. Except for a single certificate chain warning, the Microsoft Exchange ActiveSync Connectivity Test (I assume this app uses ActiveSync for Exchange connectivity) comes up clean for my domain. However "Login Error: Please check your server settings" is as far as I get. Any pointers in the right direction would be most appreciated. Thanks!

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Avatar of Simon Butler (Sembee)Simon Butler (Sembee)🇬🇧

Does Autodiscover work correctly for your account?
Have you tried using the native mail app in Android?
What are you entering for the username? domain\username - username@domain ?

Simon.

Avatar of DavidBloomDavidBloom

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Thank you Simon.

Except for that same certificate chain warning, the Autodiscover test comes up clean using domain\username.
Currently using native mail app in Android no problem.
Tried domain\username, username@domain and just username

The certificate is mail.domain.com.
The internal AD FQDN is exchange.office.domain.com.

FYI, Exchange settings in that app are:
email address
server
domain
username
password

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Avatar of Simon Butler (Sembee)Simon Butler (Sembee)🇬🇧

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If the internal FQDN server name doesn't matter, but the server is the only thing I need to be careful with ...

And my certificate is mail.domain.com but my internal FQDN is exchange.office.domain.com ...

What server name should I be using in the app?

Got it!

Server:   domain.com
Domain:   domain (netbios domain name)
Username:  username

Thanks for your help.
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Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.