troubleshooting Question

Unable to see installed D-Link DCS-930L IP Camera on the Home Network / Internet

Avatar of AttilaB
AttilaB asked on
Networking Hardware-OtherHome SecurityWireless Hardware
22 Comments2 Solutions4922 ViewsLast Modified:
I purchased a DCS-930L Rev B hardware Wi-Fi Network Camera. The installation went smoothly, if I installed it as a Wi-Fi protected (WPS) or a wired Ethernet connected camera. (It did not work without WPS) I could see the updated camera image at the end of the installations in the D-Link installer normally in both cases. I could also register the camera with mydlink.com as part of the installation.

If I look at the Device Table on the router, in both cases it showed up as a connected device, at the same IP address, in each installation. If I try to get to it from mydlink.com I cannot - it says it is blocked.

If I use the Windows  'IP Camera Viewer' program inside the home network running on a connected Windows 7 computer, there is no camera found at the indicated IP address. Also if I search for IP cameras from inside the program, it says no cameras installed in the address space where the camera is installed.

See my screenshots series of the setup along with some settings on the router, in the attached zip file.

I wonder what is happening here?

Thank you for your help.
InstallIPCamera.zip
ASKER CERTIFIED SOLUTION
Christopher Jay Wolff
Wiggle My Legs, Owner

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