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Avatar of Basem Khawaja
Basem Khawaja🇺🇸

"How to repair a corrupt Administrator account on Windows 10?"
how can I fix my corrupted administrator's account?

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Avatar of Andrew LeniartAndrew Leniart🇦🇺

For the benefit of other experts who decide to help with this question, it may help to know a little history, in that this problem is a follow up to this other question.

Basem, just to confirm, the profile which we have fount to be corrupt..  Can you confirm if it is a Local or Online profile where you are logged in with a registered Microsoft account?

Thanks..

Avatar of bbaobbao🇦🇺

the most easy way is to simply create a new account with admin privileges, then copy old admin's
profile data to the new one's profile.

Avatar of Andrew LeniartAndrew Leniart🇦🇺

That's already been done bbao (a new test admin account created).  What Basem will need help with now is what (and how) to copy the corrupted profile's data to a new profile. Or the steps to try and repair the existing corrupt profile. These processes can differ depending if it's an online or local account though, which is why I've asked Basem for clarification first.

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Avatar of Basem KhawajaBasem Khawaja🇺🇸

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Andrew How do I find out if it is local or online?

Avatar of Andrew LeniartAndrew Leniart🇦🇺

Hi Basem,
How do I find out if it is local or online?
That's very simple.  Steps below.

  1. Login to Windows 10 with your corrupt profile account.
  2. Press Windows Key and type Settings - Press Enter or Click OK
  3. Click Accounts
  4. On left side, click "Your info" if not already there

On right side, under your account name, it will show either your mobile telephone number or email address (which means it's an online account), or it will say "Local Account"

Which is it for you?

Thanks..

Avatar of Basem KhawajaBasem Khawaja🇺🇸

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Andrew

On the right side under the heading on the left hand side your email and accounts it says: Basem Khawaja underneath :bxxxxxxx@xxxxx.com underneath : Administrator.I guess it is an online account??

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Avatar of Andrew LeniartAndrew Leniart🇦🇺

Hi Basem,

Yep, you're using an online account.  That's fine.  I've considered which is the best way to handle this and don't really see any end benefit in trying to trouble shoot your current profile to nail down a root cause for the corruption. Far simpler to create a new online profile and then move any necessary user data across from the old profile to the new one.  This will resolve the issues you're facing.  (and possibly some others you may not even be aware of yet)  :)

If the same problem happens to you again in the future, it may then be worth while trouble shooting the cause to prevent another recurrence, but given this is the first time you've had a corruption, I think just concentrating on correcting the error and getting you back up and running on a non corrupted profile is the way to go.

There are still a number of steps to complete in order to do that, however the process will be far simpler and quicker than trying to "fix" a profile corruption. My next comment will contain specific instructions on starting to do exactly that.  Will post back soon.

Best..

Avatar of Basem KhawajaBasem Khawaja🇺🇸

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Andrew

You are an angel my friend. Thank you for editing the email address. I guess I was not thinking about search engines. I guess I never think about the bad people out there. Thank you again

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Avatar of Andrew LeniartAndrew Leniart🇦🇺

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Avatar of Basem KhawajaBasem Khawaja🇺🇸

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Andrew

Thank you very much for all of your help. But I am going to be honest with you I do not feel comfortable engaging in all of these steps . i am afraid that I will mess things up and make things worse than before. I guess I may have to live with that problem until one day I get the computer formatted by an expert. I will give you the credit though

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Avatar of Basem KhawajaBasem Khawaja🇺🇸

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smart man

Avatar of Andrew LeniartAndrew Leniart🇦🇺

Hi Basem,

My pleasure to help and thank you for accepting my answer and giving credit.
to be honest with you I do not feel comfortable engaging in all of these steps . i am afraid that I will mess things up and make things worse than before
No worries, it's a credit to yourself when you are able to acknowledge and admit your own skill set limitations. A lot of people allow ego to get in the way and end up in world of hurt by not wanting to admit something is beyond their technical understanding, so I applaud you for your honesty.

That said, (and for the benefit of other readers as well) the processes I've described above are perfectly safe.  To make them even safer, where I've suggested to use "cut and paste" , you could simply use "copy and paste", thus not actually moving or changing anything.  All you would be doing in that case is "adding" another profile to Windows 10, with the corrupt profile still totally accessible at any time by simply restarting windows and logging in with it.

The corrupt profile need not be disabled until you were totally satisfied and happy that everything was working correctly in the new profile, thus giving you the opportunity to stop and back out at any time if things started going wrong.  I verified every step I provided in this tutorial before I posted it publicly, so if you change your mind and decide to try it using that approach, I'd encourage you to do so.

I actually consider a non destructive reinstall as suggested by another member in your other question to have far more risk involved than what is being done in this tutorial, because once a reinstall has been started, there's no way back apart from re-installing from an Image backup if something goes wrong :)

At any rate, if you prefer to have your computer reformatted professionally, that's also a valid move, but I'd encourage you to ensure whoever you hire to do that for you is aware that everything needs to be backed up.

Best of luck to you my friend.

Andrew
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