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Avatar of Jason Paradis
Jason Paradis🇺🇸

KMS not working with Office 2013
Here is my setup:

  • AD Domain
  • KMS Server - Windows Server 2012
  • Office2013KMS Pack Installed
  • VAMT 3.1
  • Windows 7 w/ Office 2013 Professional Plus SP1

We have used the KMS server in the past to activate Windows 7 without issue. Works every single time.

I cannot for the life of me get it to work with Office 2013. I actually have several errors I am dealing with right now. I'll try to summarize as best I can.

When I go to activate Office 2013 I use the following commands and the errors I receive after using them:

  • cscript ospp.vbs /sethst:serveraddress - This command processes successfully and I've verified the correct IP for the KMS is working with nslookup
  • cscript ospp.vbs /inpkey:XXXXX-XXXXX-XXXXX-XXXXX-XXXXX - (Key used = KMS) ERROR CODE: 0xC004F050 ERROR DESCRIPTION: The Software Licensing Service reported that the product key is invalid.
  • cscript ospp.vbs /act - ERROR CODE: 0xC004F038 ERROR DESCRIPTION: The Software Licensing Service reported that the product could not be activated. The count reported by your Key Management Service (KMS) is insufficient. Please contact your system administrator.

When I go to VAMT on the KMS server I get the same error about the counts. I've tried to refresh the key but the count does not update. When I run slmgr /dlv all I get that Office 15, OfficeKMSHostVL_KMS_Host edition is Licensed but the remaining rearm count is -1.

Screenshot of slmgr /dlv all:

User generated image
On VAMT it says the Remaining Activation Count is "Not available" when I try to Refresh product key data online nothing changes. When I try to do volume activate through VAMT I get the same error about counts.

When I try to install key through VAMT I get the "Product Key is invalid message".

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Avatar of William MillerWilliam Miller🇺🇸

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Avatar of Jason ParadisJason Paradis🇺🇸

ASKER

Unfortunately, I don't have 5 installations to activate. This was a test lab environment. Oh well. Thanks anyway.

Avatar of William MillerWilliam Miller🇺🇸

I wish I could have given you a better answer in this instance. Unfortunately, when dealing with KMS activation you have a handful of rules to adhere to before the activation will actually take hold.

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This topic area includes legacy versions of Windows prior to Windows 2000: Windows 3/3.1, Windows 95 and Windows 98, plus any other Windows-related versions including Windows Mobile.