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Avatar of Gurvinder Bharya
Gurvinder BharyaπŸ‡°πŸ‡ͺ

Auto-Complete Does not Retain Entries
Dear All,

I am facing an issue with all outlook applications, from 2013 through to 2019 whereby the Auto-Complete clears after closing the application. The email address configured on the profile is Office 365 and we have formatted the machine once thinking that it might be a corrupt office update.

We have run the updates for all the Office applications to the latest date but nothing is working.

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Avatar of M A SM A SπŸ‡ΊπŸ‡Έ

Do you have any outlook Add-in installed ?
If yes please remove it and configure a new outlook profile and try.

Avatar of Kesavan JeganarayananKesavan JeganarayananπŸ‡ΈπŸ‡¬

Could you check Use auto-complete list to suggest names when typing ... is checked under FIle Options - Mail Tab?

Refer this link:Β 

https://support.microsoft.com/en-sg/help/2682333/autocomplete-not-working-correctly-in-outlook-2010


Avatar of Gurvinder BharyaGurvinder BharyaπŸ‡°πŸ‡ͺ

ASKER

Dear MAS,


I have tried disabling all the Outlook Addins but this has not helped.


Dear Kesavan,


This setting is enabled by default and despite it being checked, the cache is not being retained.


Further assistance shall be appreciated.


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Avatar of Gurvinder BharyaGurvinder BharyaπŸ‡°πŸ‡ͺ

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Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.