troubleshooting Question

I ordered gig speed from comcast, but cant get the pc to run it. Router and Modem are both gig and comcast tested with their XMT and speed is gig from the modem.

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Mark O'BrienFlag for United States of America asked on
Windows OSComponentsPCHardware
250 Comments1 Solution1804 ViewsLast Modified:
I ordered gig speed from comcast, but cant get the pc to run it.  Router and Modem are both gig and comcast tested with their XMT and speed is gig from the modem.
So I went down to Microcenter and got another nic, but it wont install.  I AM getting the right upload speed, ~40mbps.  But the download wont make it past 200 or 300.
Any assistance is appreciated.
Thank you,
Mark88

System board is GA-P55A-UD3R rev 2.  16g ram, 2.7 gig cpu, GBE integrated nic.  Windows 10
Operating System
      Windows 10 Pro 64-bit
CPU
      Intel Core i5 750 @ 2.67GHz      59 °C
      Lynnfield 45nm Technology
RAM
      16.0GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
Motherboard
      Gigabyte Technology Co. Ltd. P55-UD3R (Socket 1156)      31 °C
Graphics
      Acer S232HL (1920x1080@60Hz)
      X221W (1680x1050@59Hz)
      2047MB NVIDIA GeForce GTX 560 (EVGA)      32 °C
Storage
      698GB Western Digital WDC WD7501AALS-00J7B0 ATA Device (SATA)      34 °C
Optical Drives
      HL-DT-ST DVDRAM GH24NSB0 ATA Device
      Optiarc DVD RW AD-7240S ATA Device
Audio
      High Definition Audio Device
The slot I have the card in, is a "pciex 4" slot.  It's the blue one.  The white pcie wont take the card.
ASKER CERTIFIED SOLUTION
Cris Hanna
Sr IT Support Engineer

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