Introduction to Who We Are

Welcome to the Experts Exchange community!

We’re so glad you are here. I'm Kasey, the Director of Community here at EE and I wanted to introduce you to who we are and what you can expect as a member of EE.

It’s important to our community of like-minded peers that we have a shared understanding of the culture and values we commit to. In order to grow a healthy community, trust is essential.

Our values and guidelines help to build that foundation of trust and create a stronger shared identity amongst the group. Everything we do here should reinforce our beliefs, mission and values so that all members can trust that we share a common identity.

Who are we and what do we believe?

Who are we?  

EE is a collaborative community of technology professionals from around the world.

What do we believe?  

We believe that when we work together to learn and grow in tech, we can have a positive impact in the most influential industry in the world.

What do we do? 

We connect online and in person to help each other grow in technology through collaboration, problem solving, and mentorship.

Who are we not?

As important as it is to understand who we are, it's just as important to understand who we are not.

Many of our members found us while trying to find an answer to a question, and came across a similar question and solution by EE members. We love it when that happens! The EE community is full of valuable conversations between members that result in a solution to a problem.

However, that does lead some people to incorrectly believe that the EE community is a service provider.

Here's a short list of who we are not:

• We are not a help desk with paid consultants or technicians who answer questions around the clock.
• We are not a paid solutions provider. (Although our members do help solve problems for each other all the time! And guess what? Peer to peer problem solving is even better than a help desk or service because you're collaborating with people who have walked in your shoes before and are helping from experience!) 

Community Guidelines - the Short Version

This is a short and sweet version of our Guidelines that reflect our Code of Conduct which we expect all members to uphold.

1. Be professional. 
   • Do: Interact with all members professionally and respectfully. Note: Because we are a global community, some language barriers do exist, when you come across something that doesn’t make sense - please give each other the benefit of the doubt. 
   • Don't: Be disrespectful, unprofessional, or rude.
2. Be collaborative. 
   • Do: Seek to learn and grow with other members through conversations and content. Work together.
   • Don't: Expect that other EE members (even experts) are going to complete work for you as a help desk tech might.
3. Be inclusive.
   • Do: Treat every member as you would a colleague, peer, or friend.
   • Don't: Treat other members as clients or service providers.
4. Be trustworthy. 
   • Do: Share your honest opinions, insights, and advice based on your personal experience.
   • Don't: Offer advice that you wouldn't take yourself or that you have no knowledge about.
5. Be friends.
   • Do:  Share your knowledge and experience. Form connections, friendships and working relationships with other members.
   • Don't: Solicit or promote your own personal services, company, or preferred brands.

If you would like to read the long version, check out our Terms of Membership here that you agreed to when you joined EE.

Which Members Can Contribute and Help Others? 

All members. Everyone. You heard me. More on that here in this member guide: Who is an EE Expert. 

Experts Exchange is a community built on shared knowledge and collaboration. We grow and learn from each other. Our combined individual experience gives all of us access to multiple generations of industry wisdom.

And as a childhood hero of mine once said, 'Knowing is half the battle'.

Our strength as a community is our desire to work together to solve problems, learn, and grow in our careers. We believe that every single member of this community has knowledge and experiences worth sharing. I’m willing to bet you’ve got an insightful story to tell. A fresh take on an old problem that no one else has thought of. Or experience with new technologies that is unique.

You can read more here on "Why Contribute to the Community?"

We want to hear your stories, your fresh takes, and your know-how.

Thanks for Reading!

We want everyone to feel welcome in the EE community; and to have the opportunity to work together. We can’t emphasize enough how valuable it is to be a part of a community that you can trust.

Thank you for helping us make Experts Exchange a healthy place where people can grow, learn, and solve problems! Please feel free to ask questions or introduce yourself in the comments below.

If you are interested in learning more about who we are and how to get involved, check out some of our other related Member Guides and Blogs.

Who is an EE Expert? 

Why Contribute to the Community?

How to Ask a Great Question on EE 

Why Write an Article? 

❤️ Kasey