Tim Edwards
IT Team Lead - Unified Communications & Collaboration
  • Saskatoon,
  • Canada
Member Since: 2014/05/27
Industry: Medical/Health
Tech Certifications:

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Professional Background
IT Team Lead
Prairie North Health Region
October 2013 – Present
- Planning, Design and Support for Regional Video Conferencing utilizing Polycom Infrastructure
- Active Directory Administrator
- Escalation Support
- Expansion of Unified Communications
- Support for current implementation of Sharepoint 2010
- Techinical Lead for Migration of Sharepoint 2010 to 2013
- Planning, Design, Installation, and Support for Sharepoint 2013
- Planning, Design, Implementation and Support for Regional VoIP on the Mitel 3300 Platform
- Technical Lead for Exchange migration from 2003 to 2010
- Planning, Design, Installation, Migration and Support for Exchange 2010
- CO-Chair for provincial Unified Communications Design Committee
- Active Member Provincial Committees
- Technical Lead for Unified Communications and Collaboration Infrastructure
Senior Analyst
Prairie North Health Region
September 2010 – October 2013
- Tier 3 Support Hardware, Software, Printers, Phones, Servers, Networking, Mobility, and Unified Communications
- Change Management for Hardware and Software implementation, upgrades and patching
- On-site support for printers, desktop, laptops, servers, mobile devices, phones
- On-Call Rotation
- Lead Regional Projects such on premise video conferencing infrastructure through Polycom Solution
- Worked with bringing new technology into our current environment.
-I am an active member on multiple provincial health committees responsible for bringing provincial standards through technology innovation following the Lean Methodology.
- Lead, Train and give guidance to Technicians, Analyst and End Users
- Documentation, Standards and Policies
Systems Analyst
Prairie North Health Region
June 2009 – September 2010
- Tier 3 Support Hardware, Software, Printers, Phones, Servers, Networking,
- Change Management for Hardware and Software implementation, upgrades and patching
- On-site support for printers, desktop, laptops, servers
- On-Call Rotation
- Played a vital role in Regional Projects such as the migration of a health region on premise infrastructure to our locally hosted Virtual Environment utilizing the VMware platform.
- Worked with bringing new technology into our current environment.
- Vital role in the implementation of a Mitel VoIP solution within the organization
- Documentation, Standards and Policies
IT Technician
Prairie North Health Region
March 2008 – June 2009
- Tier 2 Support Hardware, Software, Printers, Phones, Servers,
- Assisted in Regional Projects, such as desktop refresh
- On-site support for printers, desktop, laptops, servers
- On-Call Rotation
- Worked with bringing new technology into our current environment.
Tier 1 Support
eHealth Saskatchewan
July 2007 – March 2008
- First line support for computer, peripherals, network and server related issues over the phone
- Fixed hardware problems
- Used Active Directory to create account, enable and disable, password resets and added users to proper member groups
- Used Citrix Neighborhood and Computer Management Console
- Desk side support for system upgrades, printers, troubleshooting, installs, and any other issues that would a rise.
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Education
SAIST
Network Technician
Major
2006 – 2007
Winston Knoll
Diploma
1998 – 2001
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Full Biography

I am a highly motivated individual, that can adapt to any situation. I have never met a challenge that I was unable to complete. My ability to learn quickly and take pride in what I do has propelled me up the Information Technology ladder in my current organization quite rapidly.

I am currently working on putting my in depth knowledge and skills to paper by taking my MCSA in Server 2012, then completing my Exchange 2010/2013 and Sharepoint 2013 MCSE Certifications.

I have been blessed over the last couple of years in my career, the core group of our IT team are amazing and talented individuals. I have also been given the opportunity to take lead on many large implementation and migrations with Exchange and Sharepoint, by understanding the business needs and make recommendations on the correct topology, doing the implementation, completing the migrations and continually evolving the platforms by supporting the end users.
 
Outside of work I am a proud father and husband, that enjoys the small things in life that you get when you have a family. Besides learning new technologies and platforms my interests include, cooking, sports, outdoors, home repairs, movies and so on.

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Level Progress

Current: Level 11
Tim needs 3,726 points to level up.
LVL 12
  • Overall
    11
  • Exchange
    7
  • Microsoft SharePoint
    5
  • Outlook
    4
  • Email Servers
    4
  • Active Directory
    3
  • Windows Server 2008
    3
  • Microsoft Office
    2
  • Office 365
    2
  • IP Telephony
    2
  • Voice Over IP
    2
  • Powershell
    2
  • Windows Server 2012
    2
  • Telecommunications
    2
  • Email Clients
    2
  • Printers and Scanners
    2
  • Hardware
    2
  • Windows OS
    2
  • SBS
    1
  • iPhone
    1
  • Email Software
    1
  • Microsoft Applications
    1
  • Server Software
    1
  • Conferencing Software
    1
  • Microsoft Server Apps
    1
  • Microsoft Legacy OS
    1
  • Internet / Email Software
    1
  • Networking
    1
  • Peripherals
    1
  • Security
    1
  • Microsoft Server OS
    1
  • Apple OS
    1
  • Displays / Monitors
    1
  • Software
    1
  • Windows 10
    1
  • BlackBerry
    1
  • Databases
    1
  • Microsoft IIS Web Server
    1
  • Email Protocols
    1
  • iOS
    1
  • Windows Server 2003
    1
  • InfoPath
    1
  • IT Administration
    1
  • OS Security
    1
  • Remote Access
    1
  • Home Theaters
    1
  • VMware
    1
  • Adobe Creative Suite CS
    1
  • Google Chrome OS
    1
  • Adobe Acrobat
    1
  • Adobe Dreamweaver
    1
  • Android
    1
  • Blogs
    1
  • Citrix
    1
  • Contact Management
    1
  • Dell
    1
  • Desktops
    1
  • HTML
    1
  • Network Security
    1
  • Personal Electronics
    1
  • Shell Scripting
    1
  • Skype
    1
  • Storage
    1
  • Web Development Software
    1

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