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HOW TO: Fix Synchronous Exception at 0x00000000XXXXXXX on VMware vSphere Hypervisor 7.0 (ESXi 7.0 ARM) on a Raspberry Pi 4

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Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)
EE Fellow, MVE, Expert of the Year 2021,2017-11, Scribe 2016-2012, Author of the Year 2018-6,2013-2012 VMware vExpert Pro, vExpert 2025-2011
In this video presentation which is part of the Hancock's VMware Half Hour I will show you HOW TO: Fix Synchronous Exception at 0x00000000XXXXXXX on VMware vSphere Hypervisor 7.0 (ESXi 7.0 ARM) on a Raspberry Pi 4.

It has been well documented that the Raspberry Pi 4 UEFI Firmware Image can cause this fault which renders the UEFI boot image corrupt. See here https://github.com/pftf/RPi4/issues/97

The UEFI firmware imaged used in the lab in this video is v1.37, it is debated as too whether this has been fixed in later releases v1.37, some suggest rolling back to v1.33 !

For the sake of continuity I've included previous EE Videos and Articles I've created here

Part 51. HOW TO: Update the VMware vSphere Hypervisor 7.0 ARM Edition (ESXi 7.0 ARM edition) from v1.12 to v1.15 on a Raspberry Pi 4

Part 20: HOW TO: Install and Configure VMware vSphere Hypervisor 7.0 (ESXi 7.0 ARM) on a Raspberry Pi 4

Part 23: HOW TO: BOOT VMware vSphere Hypervisor 7.0 (ESXi 7.0 ARM) from an iSCSI LUN for the Raspberry Pi 4

Video Steps

1. Shutdown RPI4.

Remove all power from the Raspberry Pi 4

2. Remove the MicroSD card.

Carefully remove the MicroSD card, and if applicable insert into a SD card converter.

3. Insert MicroSD card.

Insert the MicroSD card into a card read on a Windows workstation.

4. Replace corrupt file.

Copy a new RPI_EFI.fd file from the Raspberry UEFI firmware image source, and overwrite the corrupt file on the MicroSD card.

5. Remove MicroSD card.

Stop and eject and remove the MicroSD card from the SD converter if applicable.

6. Re-insert MicroSD.

Re-insert micro SD card into RPi4.

7. Power On RPi4.

Apply correct power to RPi4.
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