what trending technology should everybody know about:  A couple of years ago it was wearables. I'm still not wearing those. For 2017 it is supposed to be the internet of things, AR/VR, Machine Learning, and other according to this late 2016 forms article. https://www.forbes.com/sites/jaysondemers/2016/11/16/7-technology-trends-that-will-dominate-2017/#5f021dc84a51  Alexa is kind of cool and plays good music.

Today a client asked why they have an antiquated credit card reader, you know, those old kinds that read the new EMV chip. "Why don't we have something new and cool like Square?"  2.75% vs 1.8% discount rate for starters.  

The point is, there is always going to be something shiny and new that everybody wants to jump on for just being new.  The important thing I am reminded of each week, what problem are you trying to solve?  Too many times that question gets pushed to the side and we try and solve a problem that does not exist just to use the new thing.  

The way to solve problems is through Active Listening and that is my trending technology I want to work at.

2
LVL 7

Expert Comment

by:Brian Matis
Huh... I really like how you thought "outside the box" on this, Scott. Nice article on Active Listening. I completely agree that it's a great skill to work on and one that not enough people seem to understand the value of. And overall, this is a great reminder of the need for tech to solve real problems and the dangers of "shiny new thing" syndrome.
1
LVL 7

Expert Comment

by:Brian Matis
I'll counter you on wearables though... I love my Apple Watch! I love not having to pull out my wallet when paying for things or needing to grab my phone to check notifications. And setting a timer when cooking or doing laundry just by talking to my watch is super awesome. While all of these examples are certainly "shiny new" ways of doing things, I find the ease of use to be a noticeable improvement.

I'll agree that the battery life sucks though.

Also, something that really interests me about VR is the potential for it to help solve communication problems. I can easily foresee a time where active listening with remote participants is easier thanks to VR tech. Might be a pipe dream, but I'll still dream ;-)
1

Keep in touch with Experts Exchange

Tech news and trends delivered to your inbox every month