Huh... Samsung made an infographic to share what they figured out about the Galaxy Note 7 battery problems. Pretty interesting way to present a root cause analysis to the public.

https://news.samsung.com/global/infographic-galaxy-note7-what-we-discovered
4
LVL 7

Expert Comment

by:Mikkel Sandberg
I appreciate the transparency on their part.
1
LVL 7

Author Comment

by:Brian Matis
Agreed! I think it can help restore some of the lost confidence in them as a result of the whole mess.

Plus, it's just kind of neat seeing how such a tiny thing can cause such a massive problem. Most people really have no concept of how complex all this stuff is...
0

Expert Comment

by:Daniella Barion
Give an explanation to the consumer with no doubt is always important, to find the best way to do is what will make the difference .
1

Keep in touch with Experts Exchange

Tech news and trends delivered to your inbox every month